Collins Lock & Safe

4.6
198 reviews

About

LocksmithSafe & Vault ShopSecurity DoorsAccess Control SystemHome Automation Service
Collins Lock & Safe offers a variety of services, from safe sales and repairs, and auto lockouts, including key cutting, to the latest in transponder key programming. We serve the Brunswick, GA area. Our office does take an hour lunch, but we still offer our 24 hour service and look forward to serving you!

Details

  • Onsite servicesAvailable
  • Wheelchair accessible entranceAvailable
  • Wheelchair accessible restroomAvailable

Location

Collins Lock & Safe
3397 B Cypress Mill Rd, Brunswick, GA
31520, United States

Hours

Reviews

4.6
198 reviews
5 stars
169
4 stars
11
3 stars
3
2 stars
1
1 star
14

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting their professionalism and willingness to assist.

Technician Performance

Technicians, especially Edward and Lexi, received high marks for their efficiency, knowledge, and courteous service.

Communication

Customers appreciated the clear communication regarding appointments and service updates, which contributed to a reassuring experience.

Pricing

While many found the pricing reasonable and competitive, some customers expressed dissatisfaction with perceived high charges for certain services.

Service Speed

The business was frequently noted for its quick response times and efficient service, often resolving issues promptly.
  • BB
    Bob
    Nov 13, 2025
    1.0
    Terrible place. Brought my car to them to get a new lock put on the driver side door. Upon pickup the trim piece handle cover over the lock is missing. After asking them about it they said they lost it and can’t help me. Didn’t care at all that they damaged my car and lost a piece of it, They charge me the full amount for replacing the lock. Now after spending my money to get the lock cover trim piece I find that I will have to remove the lock to put the trim piece back on. Complete waste of time. Don’t bother using them. Customer service has gone way downhill, to the point they have none and don’t stand by their work or take care of their mistakes. Go out of town if you have to to avoid these people.
  • MH
    Millicent Hines
    Nov 5, 2025
    5.0
    I went in to get a new key cut and programmed for my car. The staff was very friendly and knowledgeable, and they took care of my needsin timely manner. I shopped around, and I couldn’t beat their prices.
  • AN
    Alexander Nix
    Oct 21, 2025
    5.0
    I can not speak highly enough about this company, between the lovely secretary who got My appointment scheduled in less than 10 minutes, to the excellent technician Edward who was just all the way around exceptional. The service was excellent and went above and beyond my expectations, especially since I went through two different companies to before reaching Collins. Truly I cannot come up with the words to illustrate how amazing this was, and I am definitely going to be a returning costumer!
  • RS
    Roy Sullivan
    Oct 14, 2025
    5.0
    Edward is outstanding and reflects the kind of quality service that I received from Collins Lock and Safe. Edward replaced a door lock for me with efficiency, promptness, courtesy and he was very knowleageable and skilled at what he does. I will be pleased to always recommend Edward and Collins for lock service!
  • MM
    Michael Mower
    Oct 7, 2025
    5.0
    I found the locksmith Edward to be pleasant and reassuring. He preformed to repair to the lock system and it now functions prefectly

Frequently Asked Questions About Collins Lock & Safe

Is there a 24-hour service?

Yes! We offer an on-call night guy no matter the day and time! Holidays too. Just call our normal office number and you will be directed to our night man immediately. # (912) 264-3676

Can we program your vehicle?

We are able to program most vehicles whether it is a remote or chipped key. Call us with the year, make, and model and we will let you know if we can program and the cost.