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Collins Lock & Safe

4.6
(203 reviews)

Business Details

3397 B Cypress Mill Rd, Brunswick, GA
31520, United States
(912) 264-3676
https://www.collinslockandsafe.com/

About

LocksmithSafe & Vault ShopSecurity DoorsAccess Control SystemHome Automation Service
Collins Lock & Safe offers a variety of services, from safe sales and repairs, and auto lockouts, including key cutting, to the latest in transponder key programming. We serve the Brunswick, GA area. Our office does take an hour lunch, but we still offer our 24 hour service and look forward to serving you!

Details

  • Onsite servicesAvailable
  • Wheelchair accessible entranceAvailable
  • Wheelchair accessible restroomAvailable

Location

Collins Lock & Safe
3397 B Cypress Mill Rd, Brunswick, GA
31520, United States

Hours

Reviews

4.6
203 reviews
5 stars
173
4 stars
11
3 stars
3
2 stars
1
1 star
15

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly, professional, and knowledgeable staff, particularly highlighting individuals like Lexi and Edward for their exceptional service.

Service Quality

Overall, customers reported efficient and timely service, with many expressing satisfaction with the quality of work performed.

Mixed Experiences

While many reviews were positive, there were notable complaints regarding poor customer service and unresolved issues, indicating inconsistency in customer experiences.

Pricing

Customers frequently mentioned competitive pricing, often noting significant savings compared to dealership prices for key and lock services.
  • CT
    Cliff Ternest
    Jan 27, 2026
    5.0
    My elderly neighbors locked themselves outside of their home for the 2nd time in only 20 years. Miss Lexi was able to swiftly arrive to their residence and get them some warmth in this cold, windy weather. She was also very polite, professional, generous & graceful with their situation. So I want to give a big heartfelt thank you to her & Collins Lock & Safe!! Y’all are awesome!!!
  • RY
    Rick Young
    Jan 20, 2026
    1.0
    Customer in store service is lacking Walked out of store without being checked on
  • TC
    Theresa Callaway
    Dec 23, 2025
    5.0
    Love the service & the people!!!
  • BA
    Betty Andrews
    Nov 24, 2025
    5.0
    Great place to do business with. All went well. Mr. Booker came to my home later in the week and his service was excellent.
  • BB
    Bob
    Nov 13, 2025
    1.0
    Terrible place. Brought my car to them to get a new lock put on the driver side door. Upon pickup the trim piece handle cover over the lock is missing. After asking them about it they said they lost it and can’t help me. Didn’t care at all that they damaged my car and lost a piece of it, They charge me the full amount for replacing the lock. Now after spending my money to get the lock cover trim piece I find that I will have to remove the lock to put the trim piece back on. Complete waste of time. Don’t bother using them. Customer service has gone way downhill, to the point they have none and don’t stand by their work or take care of their mistakes. Go out of town if you have to to avoid these people.

Frequently Asked Questions About Collins Lock & Safe

Is there a 24-hour service?

Yes! We offer an on-call night guy no matter the day and time! Holidays too. Just call our normal office number and you will be directed to our night man immediately. # (912) 264-3676

Can we program your vehicle?

We are able to program most vehicles whether it is a remote or chipped key. Call us with the year, make, and model and we will let you know if we can program and the cost.

Brand Certified Facts from Collins Lock & Safe

Collins Lock & Safe partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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