As the trusted home improvement store near you, Lowe’s in Braselton, GA offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Return dept was horrible. No sense of urgency . They do t bother open registers unless the line gets long.
TH
Tinh Huynh
5 days ago
5.0
Veronica is the best customer service
And she very professional and kind
HB
Holly Brochu
Jan 4, 2026
5.0
We had the best Lowe’s experience ever here! We needed a new pressure washer and leaf blower. Your employee Nathan went above and beyond to help us from beginning to end making sure we got the right products and then personally checked us out!
CA
carole ausborn
Dec 7, 2025
3.0
Went in for 2 items. Neither in stock . Although their nursery is top notch
HR
henri Rossetti
Dec 6, 2025
1.0
Ordered an item through the App for in store pickup.
What a disaster, the employees working here are just sitting around on their phones. Can’t answer any questions couldn’t find the online order that was ready for pickup.
Employees need training and store needs new management. If I was the manager of this store I would be embarrassed and disappointed.
I have no need to come back to this location.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Braselton, GA?
You can find paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more at Lowe's Braselton store.
What are the store hours for Lowe's Home Improvement in Braselton?
Lowe's is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM. Note holiday hours may vary.
Does Lowe's offer order pickup and delivery services?
Yes, Lowe's Braselton location offers both in-store pickup and delivery services for your convenience.
How can I check the status of my order at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates will be sent if your order status changes.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa payment methods.
Are there any language assistance services available at Lowe's Braselton store?
Yes, Lowe's offers services in English and Spanish, with in-store translation services available for other languages.
What nearby places can I visit around Lowe's Braselton store for groceries and essentials?
Publix Super Market at Braselton Village is nearby for groceries, while Your CBD Store SUNMED offers vitamins and organic groceries, making it convenient to shop for essentials before or after visiting Lowe's.
Are there dining options close to Lowe's Home Improvement in Braselton?
Yes, nearby dining options include China Garden and ZENSHI Handcrafted Sushi, perfect for a meal before or after your shopping trip at Lowe's.
What nearby services can I access around Lowe's in Braselton for personal care?
You can visit nearby salons such as Salon Anne Rose and Great Clips for hair care, or Mimi's Aesthetics for beauty treatments, conveniently located close to Lowe's.
How can I contact Lowe's Home Improvement Braselton store for customer support?
You can reach customer support via phone at +1 470-429-6364 or email at customercare@lowes.com for any inquiries or assistance.