Swimming Pool Supply StoreSwimming Pool Repair Service
Leslie’s is your trusted neighborhood pool store in Augusta, Georgia and a go-to destination for all things pool and spa. We offer the best selection of pool and spa chemicals, pool cleaners, equipment, cleaning accessories, floats, and pool toys. Count on us for complete pool care, including free in-store water testing, free cleaner inspections, and free in-store labor on repairs. Shop your way — in-store, online with easy in-store returns, or through the Leslie’s app. And don’t forget to join the Leslie’s Pool Perks Rewards program for special offers and savings every time you shop.
I recently started using Leslie’s Pool Store on Washington Rd. In Augusta, GA and after almost 16 years of tending the pool my experience has been awesome! Leon was more than helpful, knowledgeable, and courteous. He made my experience far better than I could have imagined. He explained everything in great detail and made sure I had exactly what I needed. Since I’ve switched to Leslie’s my pool has stayed crystal clear and has held its balance like never before. Not only am I pleased with the quality of the chemicals they provide but I’m also very pleased with Leon’s ability to make sure I was taken care of. Thank you Leslie’s and thank you Leon. I look forward to continuing to do business with you.
TC
Timothy Chonko
Jul 15, 2025
5.0
Great General Manager (Leon) that believes in customer service.
KK
KING KIRK
Jul 12, 2025
4.0
Very helpful, and knowledgeable about everything I needed for our pool. Thanks
LM
LaQuandra Myers
Jul 10, 2025
1.0
I am writing to express my deep frustration and complete disappointment with the service I recently received from Leslie’s Pool Supplies. After this experience, I will never use your company or purchase your products again.
First and foremost, I find it extremely inconvenient and unacceptable that there is only one technician servicing the Augusta area, despite being over two hours away. This lack of local support causes unnecessary delays, especially when pool issues require timely attention. Hiring local technicians should be a top priority for a company of your size and reputation.
More troubling, however, was the lack of communication, poor customer service, and the disrespectful behavior of the technician you sent. I paid for a job through Leslie’s, only to later be informed by another pool company that the work was done incorrectly. I had to schedule another appointment, wait almost two more weeks, and to my disbelief, the same technician returned.
Before arriving, he called me with an aggressive tone, immediately dictating what I would and would not be paying — before even seeing the issue. Upon arrival, he continued with a hostile attitude toward me and the other company I had on speakerphone to verify the problem. He claimed the issue was with my motor, but if that was the case, why was my money and time wasted on electrical wiring in the first place?
He was dismissive, cut me off repeatedly, and spoke over me. He even had the nerve to end our interaction with, “Are we done?” — as if I were an inconvenience to him.
Is this really the type of technician Leslie’s chooses to represent its brand?
This experience was completely unprofessional and frankly, disrespectful. The lack of accountability, compassion, and proper communication is unacceptable. I will be taking my business elsewhere and warning others in my community to do the same.
Frequently Asked Questions About Leslie's Pool Supplies
What types of products does Leslie's Pool Supplies offer?
Leslie's Pool Supplies offers a wide selection of pool and spa chemicals, pool cleaners, equipment, cleaning accessories, floats, and pool toys.
Does Leslie's Pool Supplies provide any free services?
Yes, they offer free in-store water testing, free cleaner inspections, and free in-store labor on repairs.
What are the store hours for Leslie's Pool Supplies?
The store is open Monday through Saturday from 10:00 AM to 6:00 PM and Sunday from 10:00 AM to 5:00 PM.
Can I shop at Leslie's Pool Supplies online or only in-store?
You can shop in-store, online with easy in-store returns, or through the Leslie's app.
Does Leslie's Pool Supplies have a rewards program?
Yes, they have the Leslie’s Pool Perks Rewards program, offering special offers and savings every time you shop.
What payment methods does Leslie's Pool Supplies accept?
They accept credit cards, debit cards, checks, and mobile NFC payments; cash is not required.
Is in-store pickup or curbside pickup available at Leslie's Pool Supplies?
Yes, Leslie's Pool Supplies offers both in-store shopping, in-store pickup, and curbside pickup options.
What nearby dining options are close to Leslie's Pool Supplies?
Nearby dining includes Honey Baked Ham, Peachy Rolls Ice Cream and Frozen Yogurt, Yosko (a Japanese restaurant), and Lokos Tacos - Washington Rd.
Are there beauty and spa services near Leslie's Pool Supplies?
Yes, there are several beauty and spa options nearby such as JN Nail Spa, Unique Nail Salon, Rachel Keck Hair, Blossom Spa, His & Her Hair Salon, Nail Seasons, and His and Her Hair Parlor.
Where can customers shop for related items nearby Leslie's Pool Supplies?
Customers can visit the Fairway Square Shopping Center, Trends & Traditions Antique Mall, Computer One electronics store, and Beauty Depot for related shopping options.