At Home

4.3
690 reviews
At Home The Home Decor & Holiday Superstore storefront

About

Home Goods StoreHome FurnitureOutdoor Furniture StoreRug StorePicture Frame ShopBedding Store
Discover At Home in Augusta, GA. Your destination for affordable home décor, furniture, and seasonal decorations. Explore stylish indoor and outdoor collections that make it easy to refresh every room and celebrate every season. From modern and farmhouse to classic and coastal, find unique pieces that bring your personal style to life. Shop home goods, furniture, lighting, wall art, and holiday décor — all in one place. Design your life, At Home.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

At Home
1323 Augusta West Parkway, Augusta, GA
30909, United States

Hours

Reviews

4.3
690 reviews
5 stars
419
4 stars
154
3 stars
70
2 stars
18
1 star
29

What are people saying?

AI-generated from recent customer reviews

Store Variety

Customers appreciate the wide selection of home decor and seasonal items available.

Customer Service Issues

Multiple reviews highlight poor customer service, particularly from certain employees, leading to negative shopping experiences.

Checkout Experience

Many customers reported long wait times and understaffing at checkout, causing frustration.

Store Cleanliness

While some customers noted cleanliness, others reported issues with the state of the restrooms and overall organization.

Pricing Concerns

Customers expressed mixed feelings about pricing, with some finding great deals while others noted pricing inconsistencies and perceived markups.
  • BF
    Bobbie Ford
    5 days ago
    5.0
    good
  • CT
    Crystal Ann Teal
    Nov 11, 2025
    3.0
    This place is way extra expensive!!! That’s probably why they are never busy! More employees than customers, that’s a problem!
  • OO
    Opie
    Nov 6, 2025
    5.0
    Awesome selection of household items. Very clean and managed place. Highly recommend
  • EE
    Elizabeth
    Oct 9, 2025
    5.0
    I love this store. It is quiet and not overly crowded. When browsing the aisle, there is plenty of room. The store is large with a wide variety of items... outdoor items, kitchen, bath, rugs, wall decor, etc.. There are lots of options when it comes to Christmas trees! Tall, short, green, flocked, and even non-traditional colors, like pink or black.
  • CT
    Caroline Torano
    Sep 27, 2025
    1.0
    What a rude employee. This lady, probably in her mid to late sixties was working in the back on the evening of 9/27 around 7:25 pm. She made very snide , passive aggressive comments to my daughter, her friend and mother and I as we were looking at bathroom rugs. Saying to us, if we’re gonna not put things back right to just throw them on the floor and she’ll do it. Mind you we had taken down 2 rugs to compare color of hand towels. At first we laughed thinking she was kidding. Then she said “I’m ready to just shut the store down.” We were perplexed. Went over one aisle and hear her say, “ oh, look y’all did clean your mess.”Then again said, “I’m ready to close this store down.” It was a hour and a half before closing. This has always been something my daughter and I do together when I come into visit her from out of state. I always leave happily having spent my hard earned money. But, I can promise that I will never return to At Home again. This was my daughters friends mothers first visit to At Home. What a terrible first and probably last first visit! Your employee is costing you money. I’m so disappointed. We had a cart load of probably $400 in merchandise to purchase. Collectively we decided that At Home doesn’t need our dollars because of this employee who either hated her job or is literally there to sabotage your business. I guess my daughter will have to find a different store to spend our money. What a shame that is because I’ve always left with the best new decor.

Frequently Asked Questions About At Home

What is Insider Perks?

The At Home Insider Perks program is a free-to-join program that offers a handful of benefits including a 10% off welcome offer and a Birthday Bonus gift on your birthday, Receiptless returns, First notice of hot new products and markdowns, Decorating tips and tricks and more!

What is the At Home return policy?

No receipt? No problem!* Returns of unused items in the original packaging will be fully refunded within 60 days (90 days if you’re an Insider Perks member) with proof of purchase through your Insider Perks account or credit card or receipt and a valid ID. If your purchase cannot be verified, you’ll be issued a store credit based on the current price of the item(s). Christmas merchandise returned after December 25 will be refunded for the current price of the items, even with the original receipt. We do not provide exchanges. You're welcome to return any unwanted product and purchase new items. We are unable to accept returns on mattresses. We are unable to accept returns of pillows and cushions without all of their tags. We are unable to accept returns of items marked “All Sales Final”. Products delivered by one of our local delivery partners, including PICKUP, Roadie, and Door Dash, must be returned in-store. If an item you purchased is damaged or defective, please return it within 60 days to your nearest store for a refund. While we're not able to offer exchanges, customers are welcome to return any unwanted merchandise and purchase new items. *we allow up to 3 returns without a receipt.