Lovesac

Reviews

• TF

  Tu'jarie Fornerette

  Apr 20, 2026
  1.0
  Laura was the worst. I have been to love sac multiple times and is a returning customer, the aggressiveness to get a sale was such a turn off to me. I do believe in trying to close a deal, but if I say let me think about I would like that respect. I do not care for the constant assertiveness coming from a sales rep. The constant talking over me, the constant outreach and rhetoric questions that are constantly being asked. Due to me loving love sac and the quality of the brand is the only reason I will return, but Laura will NEVER see me again. I will only order online or go to another location.
• VL

  Vivian Lu

  Nov 7, 2025
  1.0
  I deeply doubt why this store has 5 star ratings. Sales had a very bad attitude. There were only two sample sofas in the store you could try on and look very cheap. They would just ask you a bunch of questions with poker face and gave you a ridiculous price. You normally would expect high quality and good service attitude if you would spend $7k for a three piece sofa but they had none.
• GH

  G Holder

  May 3, 2025
  5.0
  Our experience shopping for a couch was phenomenal. Laura was extremely helpful and informative. Happy to announce that great customer service still exists! The particular couch we got didn’t work for us but Lovesac’s excellent return policy made our return a breeze. Would definitely recommend.
• NI

  Nancy Ike

  Aug 14, 2022
  5.0
  Sabrina at Love Sac was AMAZING! She was incredibly knowledgeable and helpful in designing the perfect customized sectional for our space. She gave great suggestions, made the order process easy and streamlined. And we never felt pressured to purchase (unlike some other stores). And incredibly fast delivery. Placed our order on Thursday, and delivered on Sunday! Can’t wait to enjoy!