Tempur-Pedic Flagship Store

5.0
765 reviews

About

Mattress StoreBedroom Furniture StoreBedding StoreTempur Sealy International Inc.
A mattress like no other and a shopping experience to match. Our sleep experts are waiting to help you find the perfect sleep system, designed to fit your specific sleep needs. Our extensive collections of Tempur-Pedic mattresses, adjustable bases, pillows and accessories are all available for you to explore and compare in comfort. Come see us and experience the Tempur-Pedic Flagship difference.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Tempur-Pedic Flagship Store
3400 Around Lenox Rd NE, Atlanta, GA
30326, United States

Hours

Reviews

5.0
765 reviews
5 stars
752
4 stars
5
3 stars
2
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1 star
4

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff, particularly Charlie and Wayne, for their helpfulness, knowledge, and professionalism.

Store Environment

The store was noted for its cleanliness and well-organized layout, enhancing the shopping experience.

Product Knowledge

Staff demonstrated a strong understanding of the products, providing thorough explanations and recommendations tailored to customer needs.

Overall Experience

Many customers reported a positive and enjoyable shopping experience, often highlighting the lack of pressure to purchase.
  • KB
    Kelsi D Burress
    2 days ago
    5.0
    Leslie was so helpful! She was super knowledgeable about all of their products and was able to help me decide on the right set up. Definitely ask for her when you go in!
  • MD
    Megan D
    Jan 1, 2026
    5.0
    Leslie at the Buckhead store was delightful! Very helpful showing us around different options and wonderful to talk to!
  • DS
    Daniel Siegel
    Dec 27, 2025
    5.0
    Store was immaculate. The sales person Charlie was extremely helpful and patient and explained the details of mattress so we could make an informed decision on our purchase.
  • SS
    Sean Siegel
    Dec 27, 2025
    5.0
    I stopped in this store with no intention to buy a bed today, but Charlie WOWED me. The second I laid on the proadapt medium I fell IN LOVE. And then he showed me the adjustable base. O.M.G. Best purchase of my life, stop in and see Charlie if you want your life changed like me.
  • SD
    shontè drakeford
    Dec 15, 2025
    5.0
    Hi! We just made our second purchase of a Tempur-Pedic mattress. As previous owners, we purchased this one with Charlie Drake. It had been 13 years since we last purchased our mattress, and it was definitely time for a new one. Back in March 2025, I was attending a Breast Cancer Conference nearby. Since I am currently and have been living with Stage 4 Metastatic Breast Cancer, quality of life is critical to me. As I was getting something to eat, I noticed there was a Tempur-Pedic store and stopped by. I had no immediate intentions of purchasing, but I knew my husband and I would need a bed soon, so I went to check out some options. Charlie greeted me with such warmth and care, and even gave me some water when he noticed I was hot. He helped me pick out the perfect mattress one that was similar to, if not better than, my older model. His positive demeanor, attention to detail, and thorough answers to all my questions increased the urge to buy our much needed mattress sooner rather than later. I live out of state, but I respected and liked Charlie so much that I ONLY wanted to purchase through him. He confirmed that it would be possible to ship the mattress to my hometown and complete the purchase through him. Eight months later, I contacted Charlie. His customer service is so good that he actually remembered me, and it was as if we started right where we left off. We completed our mission of purchasing our second mattress and were able to receive all the Black Friday deals, which made the purchase worthwhile and saved us a lot of money. The actual purchase process was super simple and easy. Charlie explained each step with clarity. All in all, meeting Charlie that day added to my quality of life. He helped me purchase a mattress that will reduce my pain and improve my insomnia because the bed is so incredibly comfortable. The delivery process was smooth and quick, the delivery team was strong and removed my old tempur-pedic without difficulty. I have slept on the bed for almost a week now, its taking some time to get adjusted but I love the continued check ins from Charlie to ensure we are enjoying our experience, he informed me that since its colder that the bed can become firmer and I have noticed that, when its warmer in the house the bed is nice and cozy and soft. Plus I got more deals after the purchase just for registering for my warranty, so I have some more cozy bamboo sheets coming in from Tempur-Pedic. High reviews, ALL STARs Thanks again for everything Shonte' D.

Frequently Asked Questions About Tempur-Pedic Flagship Store

Can I use my current frame with my Tempur-Pedic Mattress?

Yes. We design our mattresses to fit most standard size bed furniture and frames. Unless your product was not designed for the U.S. market, or is an unusual size, our mattresses should fit. If you have any question about whether a Tempur-Pedic mattress will fit your bed or furniture frame, we recommend that you refer to the specific product dimensions. If you choose not to purchase our foundation, you must position the mattress on a completely flat, solid surface with adequate center support. If you have a slatted foundation, we recommend using slats that are at least 3 inches wide and are no more than 4 inches apart. Please note that using the mattress without a Tempur-Pedic foundation or similar firm, solid-surface, non-spring base may void the warranty.

How does my new mattress arrive?

With the exception of our TEMPUR-Cloud, select mattresses arrive with White Glove delivery. With our free White Glove delivery, your mattress will arrive in a plastic covering which will be removed upon delivery for set up. The TEMPUR-Cloud is a convenient option at a lower price that ships to your door compressed in a bag for you to set up on your own time. This design makes the TEMPUR-Cloud great for those who have narrow hallways or doorways, live in apartments, or want to have a contact-free delivery! The TEMPUR-Cloud does not receive our White Glove delivery as it is shipped via UPS. This means that it will be delivered to your door and removal of your old mattress is not available.