Business Details
About
LaundromatDry Cleaner
Speed Queen Laundry stores are more than just any laundromat. This Atlanta location on Oak St SW is a welcoming spot for the community and was constructed with families in mind.
Details
- Requires appointmentNot available
- Onsite servicesAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.2
824 reviews
5 stars
555
4 stars
105
3 stars
50
2 stars
22
1 star
92
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff, particularly manager Monica, for their helpfulness and attentiveness, although some reported rude behavior from certain employees.
Cleanliness
The laundromat is frequently described as clean and well-maintained, contributing positively to the overall customer experience.
Machine Reliability
Several reviews highlighted issues with the washing and drying machines, including malfunctioning equipment and inconsistent performance.
Pricing Concerns
Customers expressed dissatisfaction with pricing changes, particularly during peak hours, and some felt the value did not match the service provided.
Safety Issues
Some customers raised concerns about safety in the area, particularly during late hours, affecting their willingness to return.
- MMMike5 days ago1.0Place is a Huge Rip Off STAY AWAY! They charged me $9 to was a Small load of clothes. They had Poor customer service skills and just want u to pay the high Prices. This is the Most Expensive Place in the City Avoid at all cost$4.65 + $3.25 and a $1 for the card THIS PLACE IS IN THE HOOD!
- NCNeocrecia CatchingsNov 15, 20251.0The lady who got the short hair cut who is always there have a nasty attitude. I asked her can my 4 year old son use the bathroom, she said no because she just got done cleaning it. (During BUSY business hours ) when you know paying customers will need to use the bathroom. Just rude and not helpful at all.
- MRMs RobinNov 11, 20253.0I have to update My initial Review of this Laundrymat accoring to My visit since a year ago. It has changed considerably and I prefer not to go there. It was still clean, washers and dryers worked, wasn't at all satisfied with Customer Service.
- EDElisa D'AuvergneNov 5, 20252.0honestly the washers aren’t that great, they didn’t wash my clothes properly. The dryers is 2.20 for 30 minutes, 80 cents for 8 more minutes, never again.
- EEEverettOct 22, 20255.0Store manager was Monica she really works hard to keep the laundry mat up to standred and has wonderful customer service skills and very helpful thanks
Frequently Asked Questions About Speed Queen Laundry Oak St SW
How much does it cost to wash/dry?
Our industry leading machines come in different sizes to accommodate the quantity of laundry you plan to wash and dry, and pricing will vary depending on your personal requirements. Customer service representatives are on hand to answer any questions.
What is your one dry guarantee?
Our state of the art machines are so effective that we guarantee all your laundry will be dried in just ONE DRYER CYCLE with the proper options selected. Pick the right size dryer to accommodate your laundry and if after ONE CYCLE your laundry isn’t dry, simply contact our customer service representative and they will start the same dryer at no extra cost to you*.
*Machines should not be overfilled. Some bulky items excluded from guarantee due to variations in size/material. See store for full details.
What are your hours?
Our store hours vary by location. For your store’s hours, please visit its location page.
How much does your wash, dry, fold drop-off service cost?
Our wash, dry, fold service is based upon weight, with large items such as comforters, blankets, pillows and sleeping bags based on size.
Pricing may vary by store. Visit our location page for more details.
What are the operating hours of Speed Queen Laundry Oak St SW?
Speed Queen Laundry Oak St SW is open 24 hours a day, 7 days a week, including senior hours.
Is there a special pricing period for laundry services?
Yes, there are late night special prices from 11 PM to 5 AM every day.
What payment methods are accepted at the laundry?
They accept American Express, Android Pay, Apple Pay, Cash, Contactless Payments, Discover, MasterCard, Samsung Pay, and Visa.
Does Speed Queen Laundry offer a wash, dry, and fold drop-off service and how is it priced?
Yes, they offer a wash, dry, fold drop-off service priced based on weight; large items like comforters and blankets are priced based on size. Pricing may vary by store.
What is the One Dry Guarantee?
The One Dry Guarantee ensures your laundry will be dried in just one dryer cycle with the proper settings. If it's still damp, contact customer service for a free additional cycle. Some bulky items are excluded.
Are there accessible entrances and inclusive policies at Speed Queen Laundry Oak St SW?
Yes, the laundry has a wheelchair-accessible entrance and is LGBTQ welcoming, including being a transgender safe space.
Can customers find nearby food options around Speed Queen Laundry Oak St SW?
Yes, nearby restaurants include Little Caesars Pizza, Popeyes® Louisiana Kitchen, Domino's Pizza, Irie Mon Cafe Westend, and Taste of Tropical, convenient for a meal before or after laundry.
What nearby services can customers access while doing their laundry?
Nearby services include Georgia Injury Centers and The Hurt 911 Injury Centers for medical needs, Safe Tax West End for accounting, and Nails By Natalie or Body Perfections for beauty treatments.
Are there other laundromats or dry cleaners close to Speed Queen Laundry Oak St SW?
Yes, nearby laundromats include Huebsch Laundry and another Speed Queen Laundry location, offering convenient alternatives for laundry services nearby.
How can I contact Speed Queen Laundry Oak St SW for more information?
You can call them at +1 404-343-6950 or email SpeedQueenLaundryLLC@gmail.com for any inquiries.