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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Atlanta, GA offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
3.6
2,791 reviews
5 stars
1,215
4 stars
549
3 stars
263
2 stars
172
1 star
592
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed experiences with customer service; some employees are praised for their helpfulness while others are criticized for being rude or unresponsive.
Pickup Experience
Many customers reported long wait times and issues with the pickup process, leading to frustration.
Product Availability
Customers frequently noted discrepancies between online inventory and in-store availability, causing inconvenience.
Store Environment
The store is generally described as clean and well-organized, but some customers found it difficult to locate items.
Delivery Issues
Numerous complaints about delivery and installation services, with reports of damaged items and poor communication.
- VMVincent mincey1 day ago3.0Man am I glad to have access to a hardware store. But big box stores are taking away s special something in social retail.
- JHJ Houston3 days ago5.0Best customer service ever! These 2 deserve raises! They were patient with me (I have a disability) and made me feel valued in spite of. Vonna, the hardware associate, made sure I had everything I needed before I left and I really appreciate it because I was struggling. Keep up the great work
- ARAudrey RogersDec 29, 20255.0Great service. Had my item ready at the pick-up counter as promised.
- LLLJADec 26, 20251.0I shop here frequently, but a couple of weeks ago, I tried to return a vent cover without a receipt. The staff attempted to find the transaction using my credit card and driver’s license but were unsuccessful, so I must have paid with cash. I only wanted to exchange it for a different size, but the customer service associate insisted I could only exchange it for the exact same item. Since that size didn’t fit, I ended up leaving the original vent there and simply buying the new one. I essentially paid double for a single vent cover. Update: I called the number listed and it was not helpful at all. It’s not worth the hassle. I just won’t shop here anymore and my problem is solved.
- RPRebecca ParkerDec 13, 20252.0It's a Lowe's, it's fine. But there's no bike rack, which is pretty rude for a place so easy to bike to
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and services does Lowe's Home Improvement in Atlanta offer?
Lowe's offers a wide range of home improvement products including appliances, tools, paint, flooring, garden equipment, and installation services for items like cabinets, flooring, and HVAC systems.
What are the operating hours for the Atlanta Lowe's Home Improvement store?
The store is open Monday to Saturday from 6:00 AM to 9:00 PM, Sundays from 8:00 AM to 8:00 PM, with special holiday hours on days like Christmas and New Year's.
Does Lowe's Home Improvement offer in-store pickup and delivery services?
Yes, Lowe's provides both in-store pickup and delivery options for your purchases.
How can I find a product online at Lowe's?
You can search online using keywords, Lowe’s item number, brand, or model number, or browse by department to find items.
What should I do if I want to return or exchange an item purchased at Lowe's?
Most items can be returned within 90 days. For online orders, start returns through your order history; for in-store returns, provide proof of purchase at the customer service desk.
What payment options does Lowe's Home Improvement accept?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Are there any nearby locksmith services to Lowe's Home Improvement in Atlanta?
Yes, minuteKEY and Minute Key locksmith services are located nearby and can assist you with key and lock needs during your visit.
Where can I exchange propane tanks near Lowe's Home Improvement?
Blue Rhino Propane Exchange is close by for convenient propane tank exchanges.
What nearby dining options are available near Lowe's Home Improvement in Atlanta?
You can visit Cooking Couture Atlanta, which is both a restaurant and a cooking school, or grab a burger at Five Guys, located nearby the store.
Does Lowe's provide multilingual support for customers?
Lowe’s primarily offers services in English and Spanish, with in-store translation services available for other languages as needed.