Extra Space Storage

4.9
590 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 2033 Monroe Dr NE in Atlanta, GA today! Our large selection of storage units, climate controlled units, manager living on site, exceptional security, ADA compliant, multiple entrance/exit gates, parking spaces, elevator access, commercial tenants, office space available, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
2033 Monroe Dr NE, Atlanta, GA
30324, United States

Hours

Reviews

4.9
590 reviews
5 stars
570
4 stars
6
3 stars
4
2 stars
0
1 star
10

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mahogany received numerous accolades for her exceptional customer service, with many customers highlighting her helpfulness and professionalism.

Facility Cleanliness

The storage facility is consistently praised for being clean, organized, and well-maintained.

Access Issues

Some customers reported issues with access hours and elevator availability, indicating potential inconveniences during busy times.

Overall Experience

Most customers expressed high satisfaction with their overall experience, recommending the facility for its service and ease of use.
  • MS
    Mike Smith
    4 days ago
    5.0
    Extremely pleasant experience. I’ve been renting units from this location for years sometimes multiple ones at a time. The staff they have there is fantastic and so accommodating. Highly recommend!
  • JT
    Joshua Talbert
    5 days ago
    5.0
    Mahogany made the whole experience feel effortless. She had an answer for every question and made the process run seamlessly. It’s remarkable how much smoother everything feels when someone genuinely cares about helping you. This Monroe location is spotless, secure, and managed by people who clearly take pride in what they do. I’d recommend it without hesitation, especially because of Mahogany. She’s the sort of person who turns a practical errand into a pleasant encounter, and Extra Space Storage is lucky to have her.
  • MG
    michael guyton
    Nov 14, 2025
    5.0
    this is Mike’s quick moving and delivery service. I had a very great experience at extra space storage located on 2033 Monroe Dr. NE., Atlanta, GA 30324. Looking forward to coming back.
  • TC
    Taylor Cohen
    Nov 6, 2025
    5.0
    I just booked my unit and the process was incredibly smooth! Mahogany helped me get the absolute best deal possible that met all of my parameters. I’m very grateful she was there to answer all of the questions that I had. Because of Mahogany, I’m confident that the rest of my experience at this location is going to be just as good!
  • GB
    Gladecia Bridgman-Galvin
    Oct 16, 2025
    3.0
    Not the best start as a new customer when upon arrival for the first time for the purpose of unloading items to store * I got a unit that was a 10x10 instead of the 20x12 I paid for , ** plus the lock key that I was required to purchase but could get a refund if returned promptly & unopened was not inside the unit, *** and my access hours were to be 24 hr access as for what package I paid for but only had the regular access for closing at 10pm. This was a 3 for 3 fail. I was unable to store all the items I had on the truck that I had paid to reserve and paid for help to move it all resulting with costing me extra money since I could have used my vehicle to transport the few things that got put into the smaller unit PLUS I did not need hired help to manage those items PLUS I have to repeat process at my expense once I have the correct sized unit (PLUS the extra transfer of those items out and in etc). PLUS thankfully I already had a lock ready to use so I could return the unopened one that was to be left inside the unit for the refund for requiring me to pay for it when I don’t need it or I would not have been able to secure the unit! PLUS I scheduled with the movers a time frame that did not restrict access to be completed by 10pm which was an additional charge to me and unused - and we scrambled to get everybody out before the 10pm closure incorrectly associated to my account. I have to follow up and get this sorted out. I will leave a follow up review afterwards

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.