Business Details
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Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 486 Decatur St SE in Atlanta, GA today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, covered loading bay, deliveries accepted, multiple entrance/exit gates, non climate controlled units available, parking spaces, elevator access, security access to your floor only, meeting room available, loading dock, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
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Location
Hours
Reviews
4.7
569 reviews
5 stars
496
4 stars
26
3 stars
10
2 stars1
1 star
36
What are people saying?
AI-generated from recent customer reviews
Customer Service
Tuere received numerous accolades for her exceptional customer service, being described as helpful, kind, and attentive.
Cleanliness
The facility is consistently noted for being clean and well-maintained by multiple customers.
Rental Process
Customers found the rental process to be quick, easy, and efficient, with many praising the online booking system.
Staff Professionalism
Staff members, particularly Tuere and Alex, were frequently mentioned for their professionalism and willingness to assist customers.
Security Concerns
There were serious concerns raised about security, with reports of break-ins and inadequate communication regarding unit safety.
- WAWill AtkinsonNov 8, 20255.0Tuere Neeley was incredibly helpful and personable. Ive used this storage unit for years even before the rebranding and they're doing the best ive seen
- CSCheif SosaNov 8, 20255.0Very helpful always help me whenever I have a issue at the storage been renting over a year and just came today 11/8/2005 to renew and down size and I can’t explain how quick the process was Ms.tuere has been nothing but great and has the best customer service !
- DPDakarai PaxtonNov 5, 20255.0Super fast sign up, came in to look at a unit and left the same day. Nice storage unit and super friendly team.
- HCHannah CarlosNov 5, 20255.0super easy process. completed securing the unit in less than 10 minutes and had no issues getting in and getting the unit the day of moving in.
- KCKaris CasseusOct 25, 20255.0Kayla and Tuere were phenomenal managers! They were welcoming, patient, and genuinely went above and beyond to make the entire process easy and stress-free. They took the time to explain all my options clearly, helped me find the perfect unit for my needs. Thanks team!!
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents in Cabbagetown, Old Fourth Ward, Grant Park, South Downtown, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of Boulevard SE and Decatur St SE.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you offer business storage?
Absolutely! Extra Space Storage is committed to offering business-friendly storage solutions. You can store parts, materials, equipment, vehicles, inventory, and more. Certain locations offer additional business features like delivery acceptance and even some office space available for rent!
What are the access hours for Extra Space Storage?
Extra Space Storage is open daily from 6:00 AM to 10:00 PM, including weekends.
Where is Extra Space Storage located?
Extra Space Storage is located at 486 Decatur St SE, Atlanta, GA 30312, US near the intersection of Boulevard SE and Decatur St SE.
What types of storage units does Extra Space Storage offer?
They offer a large selection including drive-up units, climate-controlled units, and standard non-climate-controlled units.
Are there packing and moving supplies available at Extra Space Storage?
Yes, Extra Space Storage offers a variety of moving and packing supplies, including boxes, available for purchase.
Can I access my storage unit outside of office hours?
Yes, gate access hours are the same as access hours: 6:00 AM to 10:00 PM daily, when you can enter your unit.
Does Extra Space Storage offer business storage solutions?
Yes, they provide business-friendly storage including parts, materials, equipment, and vehicles, with some locations offering delivery acceptance and office space.
What payment options are accepted at Extra Space Storage?
They accept American Express, Apple Pay, Cash, Check, Discover, MasterCard, and Visa.
What nearby storage facilities are located close to Extra Space Storage?
Nearby storage options include Space Shop Self Storage - Atlanta, Life Storage - Atlanta, and another Extra Space Storage facility.
What amenities or attractions can customers visit near Extra Space Storage?
Customers can visit nearby attractions like Fetch Park, a dog park and amusement area, or enjoy local coffee at The Scene Cafe.
Are there convenient nearby businesses for customers to use while visiting Extra Space Storage?
Yes, customers can use nearby amenities like Texaco Station for convenience store needs or Sugar Hair Salon for beauty and spa services.