Extra Space Storage

4.9
663 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 1249 Northside Dr NW in Atlanta, GA today! Our large selection of storage units, climate controlled units, ADA compliant, non climate controlled units available, parking spaces, elevator access, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
1249 Northside Dr NW, Atlanta, GA
30318, United States

Hours

Reviews

4.9
663 reviews
5 stars
634
4 stars
13
3 stars
6
2 stars
1
1 star
9

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff, particularly Robin and Chiquima, for their friendliness, helpfulness, and professionalism.

Cleanliness

The facility is frequently noted for being clean and well-maintained, contributing to a positive customer experience.

Efficiency

Many reviews highlight the smooth and efficient process for moving in and accessing storage units, with quick service and minimal wait times.

Location

The storage facility is appreciated for its prime location and easy accessibility.
  • DF
    D. Farley
    5 days ago
    5.0
    I've been a customer at the Northsude drive Extra Space Storage location for sometime. I've always had positive experiences with the teams there however the newest team, Chiquima (Manager) and Robin (Asst. Mgr) are incredible. Their customer service skills are unparaleled and they really take the customer service experience seriously. Recently, I reached out to the facility via phone to make a change to my account. I reached the voicemail but didnt leave a message. Within an hour, I received a call back from Robin who had seen the missed call and wanted to make sure I got the assistance I needed. I was impressed! I ended up renting a larger unit but after getting all of my belongings into the new unit, I noticed there was damage to the lock casing that would prevent me from being able to secure the unit properly. I alerted Chiquima and no problem, she and another visiting manager named Renita swiftly replaced the lock casing and all is good! Thanks to Chiquima, Robin and special shout out to Renita for making customer service and my experiences a priority! You rock!
  • BW
    Briana Williams
    6 days ago
    5.0
    Chiquima is very nice and friendly on every visit! Great Customer Service!!
  • SA
    Steven Arbegast
    Jan 5, 2026
    5.0
    Reasonable price, good location for my needs and the lady at the service desk was very professional and helpful
  • PW
    Pamela Waters
    Jan 3, 2026
    5.0
    I loved my experience. Robin was super helpful, informative, friendly, and patient.
  • KG
    kinnedi glenn
    Dec 30, 2025
    5.0
    I went to extra space storage the other day and got help from Robin. She is a great employee and very helpful

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.