Business Details
About
Self-Storage FacilityPublic StorageMoving Supply StoreRV Storage FacilityBoat Storage FacilityRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 3810 Pleasantdale Rd in Atlanta, GA today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, ADA compliant, deliveries accepted, non climate controlled units available, parking spaces, RV parking, workshop units available, vehicles are allowed in drive-up units, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.7
270 reviews
5 stars
241
4 stars
13
3 stars2
2 stars0
1 star
14
What are people saying?
AI-generated from recent customer reviews
Customer Service
Ashley received numerous accolades for her exceptional customer service, being described as friendly, helpful, and professional.
Facility Condition
The storage facility is consistently noted for being clean, well-maintained, and secure, contributing to a positive customer experience.
Pricing Concerns
Several customers expressed dissatisfaction with sudden price increases and perceived unfair pricing practices.
Safety Issues
Some reviews raised concerns about safety, particularly regarding the presence of homeless individuals and the overall security of the facility.
- VWVictoria WilliamsDec 20, 20255.0Ashley was AMAZING. She assisted me in selecting what was best for my needs at this time. The experience was A1 - I highly recommend this location if you’re ever in need of a storage unit.
- BTByron TuckerOct 19, 20251.0Zero stars if I could. Make it negative 5 stars. First, the intro rate was $25, then it jumped to $50. Now, they want $100, a DOUBLING of what I was paying. Gotta move my stuff out and toss it I guess. DO NOT RENT FROM THIS PLACE!!
- MMMotoOct 9, 20255.0My experience thus far for over a year at Extra Space Storage in Doraville has been awesome! The manager is warm and welcoming each and every time I stop by the office or we happened to see her around the the property. It's always clean and I feel safe storing my belongings in a well gated and quiet storage on location. I've met other customers while on property loading and unloading who share positive vibes and who have been helpful. I commend management for providing great business too to bottom and actually bought another storage for my parent to store her extra things since the rates are outstanding as well! I recommend anyone in the area patronize 3810 Pleasantdale Rd 30340 location and speak with the delightful manage, Ashley and understand just how great you feel about doing good business with a professional with such great hospitality and willingness to work with the customers. Great JOB!
- MLMo LoudOct 8, 20255.0Ashley is great... this is a great facility to store your items..I store my items here and refurbish furniture
- ASA. S.Oct 8, 20251.05 stars to Ashley for good customer service but that can only do so much. Specially when she is off and random co workers cover her shift and mess up her hard work. Letting homeless people rent when she is not there. She needs an assistant manager, is not fair she handles 2 bldngs on her own. This place is NOT SAFE FOR WOMEN. After 6+ months of renting here and waiting for the homeless issue to be handle just couldn't do it anymore. They are getting violent and even tried to fight the district manager. They are walking around and coming out of different doors trying to intimidate the good customers. They bring take out food inside and we now have roaches. We never did. They even do laundry in the shop nxt door walking distance and let it dry infront of everybody. They have no shame or respect for the manager. Also there are like 2 of 3 different owners and they allow their friends to work inside, bring ice, bring groceries, spill water on the carts we use and smells like chemicals so the items we store smell like those chemicals too. Not sure what it is. People looks like they are on drugs. I've seen a guy drinking beer living in his car. Everybody does whatever they want. Too much drama for only 1 person to handle. I don't want another response here or an email with excuses from corporate, just wanted to inform people before they rent in this location. Specially women.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of the Atlanta area, including Pittsburg, Doraville, Norcross, Embry Hills, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of Pleasantdale Rd and the I-85 onramp.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you offer RV storage solutions?
Yes! At Extra Space Storage we offer outdoor parking, covered parking, and indoor storage solutions for RVs of all sizes. Whether you’re leaving an RV in storage long term or simply need a place to park an RV between uses, we offer a flexible option with month-to-month leases so you can store for as long as you need.
What are the access hours for Extra Space Storage on Pleasantdale Rd?
The gate access hours are from 6:00 AM to 10:00 PM every day, including Sunday to Saturday.
When is the office at Extra Space Storage open for assistance?
The office hours are Monday to Friday from 9:30 AM to 6:00 PM, Saturday from 9:00 AM to 5:30 PM, and it is closed on Sundays.
What types of storage units does Extra Space Storage offer?
They offer a large selection of self storage units including drive-up access units, climate-controlled units, RV parking, and workshop units.
Does Extra Space Storage provide packing and moving supplies?
Yes, they offer moving and packing supplies, including boxes, available online and at the local facility.
Can I buy packing boxes directly from Extra Space Storage?
Yes, Extra Space Storage offers boxes and other packing products for purchase both online and at their location.
Is there an on-site manager at Extra Space Storage?
Yes, Extra Space Storage has a manager living on site to assist customers.
What nearby self storage facilities are close to Extra Space Storage on Pleasantdale Rd?
Nearby self storage facilities include Pleasantdale Self Storage and Life Storage - Atlanta, which customers might compare for storage options.
What nearby services could help me with moving or packing when using Extra Space Storage?
Nearby related services include Extra Space Storage itself for packing supplies, and Mo Service Inc. for furniture and antique needs.
Are there convenient dining options near Extra Space Storage for customers?
Yes, customers can visit nearby restaurants such as Jarocha’s Mexican Grill, Corner Grill, and PIWC Norcross for meals before or after their visit.
How can nearby businesses support customers storing belongings at Extra Space Storage?
Nearby services like UPS Customer Center for shipping, Daniel Ahart Tax Service for accounting, and Metro by T-Mobile for telecom services can assist customers with various needs related to storage and moving.