Business Details
About
Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 786 Cleveland Ave SW in Atlanta, GA today! Our large selection of storage units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, deliveries accepted, multiple entrance/exit gates, parking spaces, elevator access, security access to your floor only, loading dock, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.9
751 reviews
5 stars
713
4 stars
14
3 stars4
2 stars3
1 star
17
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members, especially Angela and Tyson, received high praise for their friendly, professional, and helpful service.
Facility Cleanliness
The storage facility is generally reported as clean and well-maintained, although there were some concerns about cleanliness in specific areas.
Communication Issues
Some customers experienced problems with communication, particularly regarding billing and late fees, which led to frustration.
Staff Performance
While most staff were commended for their service, a few reviews mentioned negative experiences with specific employees, indicating inconsistency in service quality.
Accessibility Concerns
There were complaints about elevator accessibility and functionality, which caused inconvenience for customers moving in and out.
- TPTootie Pie6 days ago5.0First time here. Isaiah was very good salesman attendant.would recommend coming here ask for Isaiah. Clean and neat, very appealing
- TPTiangelo Phillip ParkerNov 14, 20255.0Awesome experience. Very professional and understanding. I highly recommend. Isaiah
- TJTiara JacksonNov 11, 20251.0DONT GO HERE STORAGES ALWAYS GETTING BROKE INTO INSIDE JOB THEY DOUBLE THE RENT AND AUCTION YOUR STUFF OFF
- DFDuane FergusonNov 8, 20255.0Do not come here and have Noah work with you, if you want bad service,because you won't get it. She is very professional and curious. It was a pleasure working with her. Thanks Noah
- TATonia AtkinsonOct 20, 20251.0I didn’t wanna give any stars because I was misinformed on my storage that I gotten on 10/20/25 But didn’t move my Stuff in until four days later so they had four days of free service. When I did move my stuff in, there wasn’t any dolly and I was told that I had to go around to look for them, which is so irritating and annoying by Isaiah and Noah. The people who I had helping me move quit on me because of them so I asked for my money back and she told me that I can’t get all my money back because it been past three days Which Isaiah told me that I can move whenever I want. I’ll Never recommend this location to anyone Because they only care about themselves and unprofessional. The first picture is the people who was helping me move from my old storage so you can imagine Having to carry all this stuff by hand to place it in your storage
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of Hammond Park, Jefferson Park, River Park, Perkerson, Polar Rock, Glenrose Heights, and other areas of Atlanta.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the corner of Springdale Rd SW and Cleveland Ave SW.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Are moving carts or dollies provided?
Nearly all Extra Space Storage facilities that offer indoor storage units with access through a hallway have push carts. If you need a push cart to transport your belongings, please let the facility manager know, and they will be happy to assist you.
Do you offer indoor storage?
Yes! Indoor storage units are a popular option at Extra Space Storage. These units are located in a building structure and provide a protected, enclosed space to store your belongings. Many prefer this type of storage due to the extra layer of separation from the outdoor elements.
What are the access hours for Extra Space Storage?
Extra Space Storage is accessible every day from 6:00 AM to 10:00 PM.
Where is Extra Space Storage located?
It is located at 786 Cleveland Ave SW, Atlanta, GA 30315.
What types of storage units does Extra Space Storage offer?
They offer various storage units including climate-controlled and indoor storage units, as well as vehicle storage options.
Does Extra Space Storage provide moving and packing supplies?
Yes, they offer moving and packing supplies such as boxes, available both online and at the facility.
How can I reserve a storage unit at Extra Space Storage?
You can reserve a storage unit online through their website at https://www.extraspace.com/storage/facilities/us/georgia/atlanta/1992/
Are there any special payment options available?
Payment options include American Express, Apple Pay, cash, check, Discover, Mastercard, and Visa.
Is the facility staffed with a manager on site?
Yes, Extra Space Storage has a manager living on site to assist customers.
Which nearby schools might be convenient for customers moving items to storage?
Nearby schools include North Springs High School and Fulton County Schools, which may be useful landmarks when visiting Extra Space Storage.
What dining options are available near Extra Space Storage?
The Original Sleepy Potato, an American fast food restaurant, is nearby and great for a meal before or after your storage visit.
Are there medical facilities close to Extra Space Storage?
Yes, nearby medical facilities include Marmer Medical Eye Center, Eye Specialists of Georgia, and Southwest Atlanta Chiropractic, providing convenient access to healthcare while visiting the area.