Extra Space Storage

4.9
779 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 890 Chattahoochee Ave NW in Atlanta, GA today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, multiple entrance/exit gates, non climate controlled units available, parking spaces, elevator access, kiosk, wide drive isles, vehicles are allowed in drive-up units, solar site, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
890 Chattahoochee Ave NW, Atlanta, GA
30318, United States

Hours

Reviews

4.9
779 reviews
5 stars
737
4 stars
17
3 stars
6
2 stars
3
1 star
16

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff, particularly Celeste and Sarah, received high praise for their friendliness, helpfulness, and professionalism, creating a welcoming atmosphere for customers.

Cleanliness

Multiple reviews highlighted the cleanliness of the facility, contributing to a positive overall impression.

Mixed Experiences

While many customers had positive interactions, there were notable complaints regarding a lack of support during difficult situations, particularly involving Sarah's service.

Efficient Process

Customers appreciated the quick and easy rental process, often noting how staff guided them through the steps.

Value Concerns

Some customers expressed dissatisfaction with pricing practices, mentioning unexpected rate increases after initial agreements.
  • ID
    ITS H.I.M (DUSTO)
    Nov 7, 2025
    5.0
    Great experience with Sarah she is a pleasant person and very welcoming and provides useful information
  • NL
    NOAH LANSON
    Nov 7, 2025
    5.0
    Sarah is wonderful manager and pays detailed attention to customer.
  • DF
    Donna Fitzmaurice
    Nov 5, 2025
    5.0
    I was very impressed with the end to end customer experience; each employee was knowledgeable, customer focused and proactive throughout the process. I would highly recommend Extra Space to friend and colleagues.
  • LC
    Latoya Christopher
    Nov 5, 2025
    5.0
    Kai and myasias service was awesome
  • BS
    Bryan Shank
    Oct 24, 2025
    5.0
    I came in earlier today just to move a few things in my unit, and on my way out I popped into the front office to ask about pricing of other sized units. The two ladies working the front desk were amazing; not only were they able to quickly help me out, I also wound up sticking around to chat with them for an extra twenty minutes because they were so kind and inviting. Huge kudos to the gals! They alone made me much more satisfied with my overall experience with Extra Space.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.