Extra Space Storage

4.8
864 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 660 Edgewood Ave SE in Atlanta, GA today! Our large selection of storage units, drive up access, all-hours access, climate controlled units, electronic gate access, exceptional security, ADA compliant, multiple entrance/exit gates, non climate controlled units available, parking spaces, elevator access, kiosk, commercial tenants, office space available, solar site, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

  • Credit cardAvailable
  • DebitAvailable

Location

Extra Space Storage
660 Edgewood Ave SE, Atlanta, GA
30312, United States

Hours

Reviews

4.8
864 reviews
5 stars
806
4 stars
17
3 stars
7
2 stars
6
1 star
28

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff, particularly Karen and Alex, received high praise for their friendliness, helpfulness, and professionalism, contributing to a positive customer experience.

Facility Cleanliness

Customers consistently noted that the facility is clean, well-maintained, and secure, enhancing their overall satisfaction.

Pricing Concerns

Several reviews highlighted issues with significant price increases shortly after renting units, leading to dissatisfaction among some customers.

Accessibility Issues

There were multiple reports of elevator malfunctions, which caused inconvenience and frustration for customers trying to access their storage units.
  • YM
    You Can’t Take me
    2 days ago
    5.0
    Brandon was extremely professional and knowledgeable. He answered each of my questions and made me feel comfortable with storing my property there. I would definitely recommend.
  • JP
    Jason Pedersen
    6 days ago
    5.0
    Brandon was very helpful. Got me all set up with a great unit for a good price.
  • SB
    StarCakess Baker
    6 days ago
    5.0
    Brandon was amazing! I came in yesterday wanting information and he was very knowledgeable, very professional, and offered a lot of information. Will definitely be referring this location to everyone in need! Thank you Brandon!
  • AT
    Adrianna Troutman
    Dec 30, 2025
    5.0
    Karen was very thorough with showcasing the storage unit. She made the process very quick. Highly recommend!
  • TH
    Thomas Hannah
    Dec 18, 2025
    3.0
    Overall within my first week I’d rate the experience a 6/10. The facility is clean, initial information was given and process was seamless for the most part. The only thing that could be better is the customer service level. The staff is just there from what I witness. The elevator was inoperable Saturday. No notice or anything. Went to let someone in the office know and a woman came out and said they’re working on getting someone out tomorrow and come back then. She couldn’t do anything else because she was headed to another property and “no one wants to stay past six”. I get it , things happen but the level of customer service was subpar . Act like you care at the bare minimum i understand its outside of your control but it just seemed like an “oh well” moment if nothing else.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.