Calico

Reviews

• RR

  Ryan

  Jan 8, 2026
  2.0
  Beware - I wish we had read the reviews ahead of time, dumb on our part. They were so convincing up front that everything would be done quickly by their "workshop" We called weekly for updates, never heard back even when their manager repeatedly said she would call me back. I finally had to go into the store. Everything they repeatedly blamed on "the workshop" and took no ownership for it being their production staff. Only reason I'm giving it 2 stars is that the 2 cushions look good after 3+ months
• LB

  louise bulley

  Dec 10, 2025
  1.0
  Beware!! Over 5 months to get 12 outdoor cushion covers made. They get your credit card and seem to forget about you. I was constantly following up trying to get answers....they continually blamed the 'workshop' for being slow and not answering their emails etc. Eventually I was told that due to the delay I would be compensated, (either Cindy or Christine said this) seems just another lie. When I picked up the cushions nearly 5 months later they ran my card without my knowledge and no surprise...there was no compensation. A terrible experience dealing with this company. Go elsewhere
• KC

  Karen Cawley

  Aug 28, 2025
  1.0
  Kind and helpful initially but a simple standard bench seat projected to take “8-10 weeks” has taken over 3 months... and Im STILL waiting for it to be completed. I was contacted once that my bench seat was in and ready to be picked up which confused me since I was paying extra to have the custom bench installed by their workroom. I was then told it would take two more weeks… 3 weeks ago. Today (3 months after I selected the fabric and paid in full) I conveyed my frustration to the (once kind and helpful) staff but now that I’m annoyed they were snippy and rude and offered zero apologies. My kitchen renovation project has been delayed by their slow workroom twice now. Zero apologies from them and not one reference to make it right. I even spoke with the manager. Substandard customer service for a business that said they could be trusted when they were demanding me to pay thousands in full when the fabric was ordered. Over $3000 invested and the workroom will “call me next Tuesday.” DO NOT RECOMMEND.
• KL

  Kayte Long

  Dec 5, 2020
  5.0
  Beautiful fabrics for upholstery. Unfortunately this time, I didn't find what I needed. I may try another location.

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