Business Details
About
Rent To Own StoreFurniture Rental ServiceAppliance Rental ServiceElectronics StoreComputer RentalAaron's Inc
Visit our Aaron's store located at 2685 Metropolitan Pkwy SW Ste E , Atlanta, GA, to shop the latest deals on rent to own furniture, washers & dryers, refrigerators, TVs, mattresses, and more with affordable monthly payments. Renting to own with Aaron's is a budget-friendly way to make your space feel like home. Even if your credit isn't the best, Aaron's offers approvals when other stores won't. Renting to own is not credit, and when you rent to own, you avoid large upfront payments by making affordable monthly payments instead. On most products, you can choose a lease ownership plan of 12 months, 18 months, or even 24 months. We want you to choose the best lease ownership plan for you
Location
Hours
Reviews
3.3
195 reviews
5 stars
99
4 stars
13
3 stars
9
2 stars
5
1 star
69
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service, including rude interactions and unprofessional behavior from staff.
Delivery Issues
Numerous reviews highlighted significant problems with delivery, including missed appointments and lack of communication regarding delivery schedules.
Product Quality
Customers expressed dissatisfaction with the quality of products received, including broken items and misleading information about the condition of merchandise.
Positive Staff Experiences
Despite the negative feedback, some customers praised specific employees for their helpfulness and professionalism, particularly mentioning staff like Chan and Hollis.
High Prices
Several reviews noted that the prices at this location were higher than expected, leading to feelings of being overcharged.
- SWSherry Williams5 days ago1.0I can’t do business with rude people! This location just lost me as a customer, they can come pick up their merchandise. Rude customer service at its finest. Especially that assistant manager Rohan or whatever his name is! I don’t like him! I am a loyal customer and just so my happen circumstances have changed, they don’t want to work with me so here we are.
- MGMuffin GDec 20, 20251.0Highly do not recommend doing business with this store. Even when your payment is on time or only slightly 2secs late they will send employees to your home prematurely and harass you, claiming it’s “company protocol.” I experienced this firsthand: an employee came to my residence before my payment was past due and before the store even opened. This is not only unnecessary but cause significant stress and anxiety, especially for someone managing a mental health condition as I stated to them several times. Avoid starting a contract with this company they do not respect their customers and use aggressive collection tactics even when payments are current. I can’t pay them off quick enough I tell ya only reason I don’t want to send it back because the money I already have put into that I can’t get back. ✅ Facts That Matter: •I always pay on time(if not it’s communicated) •I removed auto-draft (which is my right) •Payment was due TODAY (Dec 20) — not late •Store opens at 10:00 AM •Salesman came to my home at 9:14 AM •Payment had not yet been refused by me •You were still within the same due date Today, Monday, 12/22/25 at 8:13 PM: On Saturday morning, a company representative came to my residence early in the morning regarding an alleged payment issue. Later that same day, at 2:29 PM, I made the required payment in person. Despite the payment being accepted, it has not been posted or properly credited to my account. Today,Friday, 12/26/2025 2:45PM: Still have yet to accredited my account and update it in they system that I made a payment on 12/20/25 after being harassed for it at 9AM! Saturday 1/3/2025 Another Saturday of being harassed like I’m not going to pay my account.. when it’s due today they came later today.
- DBDEMON BALLOct 21, 20251.0All of the employees needs to be fired from the Management to the sales to the delivery drivers all of them suck do not do business at the Aaron’s on metropolitan they are unprofessional the entire store needs to be shut down an the manager needs to be fired Today
- SNSAYY NETTOct 21, 20251.0Do Not go to this store I went an purchase a laptop an advise them I won’t be home my relatives will be to get the product I had to wait 5 days before a delivery could be made when the delivery guy got there they wouldn’t leave my item I paid for them telling me I have to wait on the refund for Thursday they are misleading an unprofessional I advise you to go to another store do not do business with Aaron they charge you double the price an are rip offs I wish I can give them a -5 I hope they don’t be there long shut the entire store down an the manager there don’t do nothing but sit in the office an dig in her nose all day
- KWKiara WrightAug 16, 20251.0They don’t have knowledge on anything in the store or online items just a terrible experience never will I come by attitude always give you are wrong and you don’t know what you’re talking about that’s just unacceptable
Frequently Asked Questions About Aaron's
How does lease to own work at Aarons?
Leasing to own from Aaron’s can be a great way to get what you want right now. We offer a simple lease program where you make periodic renewal payments, and if you make all of the lease renewal payments or complete an early purchase option, you will own the merchandise. Leasing is a convenient way to get the items you want without a big upfront payment, using credit, or making a long-term commitment. Aaron’s offers a great selection of name brand products, with affordable payments and flexible choices on how to own your merchandise. Aaron’s provides a rental purchase agreement, lease purchase agreement, consumer rental purchase agreement, rent to own agreement, lease agreement with an option to purchase, or lease as applicable by state. It is not a loan, credit, or financing. While no credit history is required for Aaron’s different digital approval processes, we do obtain information from consumer reporting agencies in connection with your lease application.You will not own the leased merchandise or acquire ownership rights unless you make all your lease renewal payments or exercise an early purchase option. Not all applicants are approved.
What is the process? How do I get started?
Complete an application online at Aarons.com if you would like to shop and lease online, or, if you prefer to shop in store, you can either complete an application in the store or at apply.aarons.com to determine your in-store Leasing Power™ before visiting the store.
What do I need to apply?
When you apply online at Aarons.com you may be asked for the following:
• Name and contact information (address/phone)
• Residence information
• SSN
• Government issued ID
• Income information
• References contact information, if applicable
To apply in-store or find out your in-store Leasing Power™ at apply.aarons.com you may be asked for the following:
• Name and contact information (address/phone)
• SSN
• Government issued ID
• Income information
• Residence Information
• References contact information, if applicable
How long will it take for my item to arrive?
Delivery times vary based on the merchandise selected. The expected delivery time will be displayed during the checkout process. If you have already completed your order, you can find the expected delivery time on the "Aaron's Order Confirmation email".
How will my merchandise be delivered?
Your local store will call you to schedule your free delivery of your merchandise at a time that’s convenient for you.
Can I track the delivery of my item?
After completing your order, we will send you a confirmation email titled "Aaron's Order Confirmation". At the top of that email is a blue "Track Order" button. If you have additional questions, please contact us at 1-888-333-3785.
Will Aaron’s move my merchandise?
Yes! While you are leasing from Aaron’s we will move your merchandise for you provided you are moving within 15 miles of your current residence.
What forms of payment do you accept?
Aaron's accepts cash, checks, money orders, and all major credit cards at most locations.
How does Aaron's Low Price Guarantee work?
If you are ever shopping and see that one of our local competitors has a lease to own deal that's lower than Aaron's, we'll be happy to offer our Low Price Guarantee. Our Low Price Guarantee promises that we'll meet or beat any local rent to own competitor's advertised total cost of lease ownership on the same item or we'll give you $100 in cash! †
What is meant by “no credit needed?”
“No Credit Needed” means that you don’t necessarily need to have any established credit history to be approved for a lease. We do check credit sources; however, we look at many other data points to make a final decision, and we regularly approve customers that other stores won’t, including customers with less than perfect credit or very little credit history.
Do I have to have a local store?
Yes, online leasing is not available in all areas. Your delivery address must be within 30 miles of a participating Aaron's store. To find your local store, please visit our Store Locator. Unfortunately, there are a few areas that we are unable to service. We rely on our stores to make your leasing experience personal and reliable. If there is not a store in your area, we could not provide the red-carpet service that you deserve.
What is Aaron's return policy?
Once your item has been delivered, you can contact your local store to schedule a time for return or pick-up as stated in your agreement. However, you will not receive a refund. But don’t forget about our lifetime reinstatement benefit; you can restart your lease anytime you like on the same or comparable value merchandise (excludes lawn equipment). See a store associate for complete details.
What is Aaron’s EZPay?
EZPay is an automatic payment system where your renewal payment is automatically paid each month, on the date you select, using your debit or credit card, so you never have to worry about missing a payment again. See your local store to sign up.
What is Aaron’s Club?
Aaron's Club is a convenient membership program that protects your lease and gives you great discounts on restaurants, shopping, health and wellness programs and more! Learn more here.
What is Aaron's rent-to-own program and how does it work?
Aaron's rent-to-own program allows you to lease furniture, appliances, and electronics with affordable monthly payments. By making all payments or exercising an early purchase option, you gain ownership without a big upfront cost or needing perfect credit.
How can I apply for a lease at Aaron's?
You can apply online at Aarons.com or complete an application in-store or at apply.aarons.com to check your Leasing Power™ before visiting.
What information do I need to apply for a lease?
Applicants should have their name, contact info, residence details, SSN, government-issued ID, income info, and references ready for the application, whether online or in-store.
What payment forms does Aaron's accept?
Aaron's accepts cash, checks, money orders, and all major credit cards at most locations.
Can Aaron's deliver my leased items?
Yes, your local Aaron's store will schedule free delivery at a convenient time. Same day delivery is also available.
Does Aaron's offer pickup options?
Yes, Aaron's offers in-store pickup, curbside pickup, delivery, and same-day delivery services.
What are the store hours for Aaron's in Atlanta?
The store is open Monday to Thursday from 10:00 AM to 7:00 PM, Friday 10:00 AM to 8:00 PM, Saturday 10:00 AM to 6:00 PM, and closed on Sundays.
What nearby stores can I visit along with Aaron's at 2685 Metropolitan Pkwy SW Ste E?
You can visit nearby stores like Big Lots for general retail shopping, Rainbow Shops for clothing and shoes, and Dollar Tree for discount items.
Are there beauty services near Aaron's store location?
Yes, nearby beauty salons include Beauty Bar Hair ATL, Nail Luv, Vanit Hair and Makeup Studio, and That Hair Place for hair and makeup services.
What dining options are available near Aaron's in Atlanta?
Nearby dining includes Krispy Krunchy Chicken for casual meals and Citgo convenience store which may offer breakfast and brunch options.