Brand Certified
Lowe's Home Improvement
4.1(891 reviews)
Certified by Lowe's Home Improvement • Mar 01, 2026
Business Details
1700 E. Lamar Street, Americus, GA
31709, United States
Certified by Lowe's Home Improvement • Mar 01, 2026
(229) 928-8167
Certified by Lowe's Home Improvement • Mar 01, 2026
https://www.lowes.com/store/GA-Americus/2674
Certified by Lowe's Home Improvement • Mar 01, 2026
About
Certified by Lowe's Home Improvement • Mar 01, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Americus, GA offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Mar 01, 2026
Hours
Certified by Lowe's Home Improvement • Mar 01, 2026
Reviews
4.1
891 reviews
5 stars
471
4 stars
213
3 stars
87
2 stars
29
1 star
91
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service, with difficulty finding assistance and unhelpful staff.
Product Availability
Customers expressed frustration over items being out of stock or not matching online inventory.
Staff Knowledge
Several reviews indicated a lack of product knowledge among employees, leading to unsatisfactory assistance.
Positive Experiences
Despite negative feedback, some customers praised specific employees for their helpfulness and positive attitudes.
Store Cleanliness
The store was generally noted as clean and well-organized, contributing to a pleasant shopping environment.
- ISizzuddin slaton4 days ago5.0Love
- ISIzzie slatonJan 29, 20265.0Kee kee is awesome!! The bathrooms are clean. Free wifi. Nice staff. And has the cheapest prices within a 100 mile radius.
- THTrent HamlinJan 11, 20261.0Worst customer service you will ever find cant even get one employee to help with anything!
- CECraig EvansDec 28, 20255.0Found the stuff i needed. The staff member that I talked to was pleasant and helpful.
- CMCourtney MillerDec 27, 20251.0I had to transfer an online order here after the 2 closest locations to me were out of stock. I live over an hour away and my stores would not have the sheet vinyl flooring type I needed for at least 10 business days maybe more. I was told to order it asap to make sure it’s not sold out wherever I can get it because it’s a popular item. I ordered right then as I was told, and because of Christmas Eve, Christmas, and working the next day I had to wait 3 days to get it, as this location is far from my home. When I got there the sheet roll was hanging limp on a cart and completely bent almost at 90° on each side. The flooring was badly creased and even had a burnt/badly damaged spot on the end. This isn’t even the worst part! When I asked if I could get a new sheet cut, I was told it was my fault for not picking it up when it was placed, that they’re not responsible for damage that occurs from how they keep it AT THEIR STORE! How on God’s green earth am I supposed to know that if I don’t pick it up immediately, then it’s on me if their staff can’t or will not store my items so they’re not damaged????? Lowes policy is 7 days. I was well within that time and for MANAGEMENT to tell me it’s my fault it’s damaged now and I should have just called to make sure they had it and driving OVER an hour when they can’t hold it. And by the way, when I just asked if someone could help roll the 8x12 sheet the 8 ft way (which should have been common sense on the first place) my spouse and I were interrupted multiple times by the staff saying it’s not refundable. I even asked if I could just pay AGAIN for a not damaged sheet and guess what? Surprise, surprise they are sold out, so it wouldn’t have mattered if I tried to just buy it today. I had to have this order sent here because 2 other locations accepted and cancelled and come here and then get treated worse than I have at any home improvement store in my LIFE because they don’t know how to store items and hold the customer accountable for that somehow. I will never ever come to this location and I will make sure any contractors or DIYers know to steer clear if our Local stores are out of something. It’s not worth the runaround and the horrendous treatment. Now I’m stuck with damaged and dirty flooring I had to pay full price for after driving almost 2 hours to get treated horribly.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
Brand Certified Facts from Lowe's Home Improvement
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Certified March 01, 2026Yext Knowledge Graph
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