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About
Mattress StoreBedroom Furniture StoreBedding Store
A mattress like no other and a shopping experience to match. Our sleep experts are waiting to help you find the perfect sleep system, designed to fit your specific sleep needs. Our extensive collections of Tempur-Pedic mattresses, adjustable bases, pillows and accessories are all available for you to explore and compare in comfort. Come see us and experience the Tempur-Pedic Flagship difference.
Details
- DeliveryAvailable
- Requires appointmentNot available
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
5.0
3,696 reviews
5 stars
3,656
4 stars24
3 stars1
2 stars4
1 star11
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members, especially Frances and Rasheem, received high praise for their exceptional customer service, knowledge, and patience.
Product Knowledge
Customers appreciated the staff's extensive knowledge about mattress products and features, which helped them make informed decisions.
Shopping Experience
Many reviews highlighted a low-pressure, enjoyable shopping experience, with staff providing thorough demonstrations and answering questions.
Staff Friendliness
The team was frequently described as friendly, welcoming, and accommodating, contributing to a positive atmosphere in the store.
Store Environment
The store was noted for being clean and well-organized, enhancing the overall shopping experience.
- EPemma platt1 day ago5.0Frances was very informative today as I looked at a new mattress. I was able to test out the 0 gravity firm and medium mattresses. Zero gravity is such a cool feature
- DSDanielle S6 days ago5.0Just had a great experience at Tempur-Pedic. Marie did a fantastic job of giving us all of our options. I love the way the showroom was laid out to walk you through your options.
- BPBrandon PogueNov 11, 20251.0Unfortunately we no longer can recommend this company despite an initially good sales experience. We purchased an adjustable base and mattress in Nov 2024 and paid $7k+. Around 7-8 months post purchase, the adjustable base began creaking and over the last 2-3 months it is now constant creaking with any pressure or movement. We went through Tempur-pedic support they sent a technician who tried to find/fix issue. He could not and verbally said it was a frame issue. Tempur-pedic support is saying it is just “normal wear and tear” and will not honor any warranty or even acknowledge their base should not make so much creaking this early. The store was unable to offer any assistance either and just referred us back to the support line. Save your money and do not buy from this company.
- TLTaft LamanaNov 8, 20255.0We had such an amazing experience at Tempur-pedic in Alpharetta, Georgia today! Rasheed Was very knowledgeable and helpful. He took time to make us really understand the differences in our needs for sleeping. We can’t wait to get a new mattress!
- JJJohn Ragland JrNov 8, 20255.0Logan Marie did a fantastic job helping me decide on the right pillow for my sleep position and walked me through testing out several different versions. I walked in thinking I should get one pillow and she helped me discover an even better pillow for me! Thank you!!!!
Frequently Asked Questions About Tempur-Pedic Flagship Store
Can I use my current frame with my Tempur-Pedic Mattress?
Yes. We design our mattresses to fit most standard size bed furniture and frames.
Unless your product was not designed for the U.S. market, or is an unusual size, our mattresses should fit.
If you have any question about whether a Tempur-Pedic mattress will fit your bed or furniture frame, we recommend that you refer to the specific product dimensions.
If you choose not to purchase our foundation, you must position the mattress on a completely flat, solid surface with adequate center support.
If you have a slatted foundation, we recommend using slats that are at least 3 inches wide and are no more than 4 inches apart.
Please note that using the mattress without a Tempur-Pedic foundation or similar firm, solid-surface, non-spring base may void the warranty.
How does my new mattress arrive?
With the exception of our TEMPUR-Cloud, select mattresses arrive with White Glove delivery. With our free White Glove delivery, your mattress will arrive in a plastic covering which will be removed upon delivery for set up.
The TEMPUR-Cloud is a convenient option at a lower price that ships to your door compressed in a bag for you to set up on your own time. This design makes the TEMPUR-Cloud great for those who have narrow hallways or doorways, live in apartments, or want to have a contact-free delivery! The TEMPUR-Cloud does not receive our White Glove delivery as it is shipped via UPS. This means that it will be delivered to your door and removal of your old mattress is not available.
What is the difference between Medium & Medium Hybrid in feel?
Tempur-Pedic’s hybrids are like no other, because our innovative coil system works in combination with one-of-a-kind TEMPUR® Material to deliver unmatched pressure relief and support — plus, a more “responsive” feel from the premium coils that sleepers may prefer. This makes our hybrids a perfect introduction to Tempur-Pedic (and a welcome upgrade!) if you’ve only slept on traditional spring mattresses in the past.
While our hybrid mattress options are best described as “medium,” they’re created a bit differently than our other medium-feel mattresses. Our non-hybrid mattresses are constructed entirely of our legendary TEMPUR® materials (placed on top of a foam base layer), while our Medium Hybrid options contain a 1000+ coil system to provide all the pressure relief and support you expect from a Tempur-Pedic mattress — with the added “bounce” from the coils.
Another difference? Our Medium Hybrid mattresses are created using our softest material available, TEMPUR-ES™, so our hybrids tend to feel slightly softer than our Medium, non-hybrid options. If a hybrid is starting to sound like a great fit, you can choose between our TEMPUR-Adapt®, TEMPUR-ProAdapt®, and TEMPUR-PRObreeze° models. Or, if you’re curious about the additional materials in our innovation toolbox, you can learn more about them here.
Do you offer mattresses for RVs, boats, planes or other non-traditional locations?
Yes, we can offer customization for differing shapes and sizes of your Tempur-Pedic Mattress through our authorized customizing partner. Having your custom dimensions ready to discuss will help us expedite the ordering process for you.
Call 888-811-5053 to speak with a Sleep Expert.
Do you have replacement covers for mattresses?
Yes, we do, for any of our mattresses with a removable cover. You can order replacement covers for our current mattress models online here. If you need the cover for an older mattress or you don't see your mattress listed, you can talk to one of our Sleep Guides in the store to help you find yours.
Can I use my current bed frame with a Tempur-Pedic mattress purchased here?
Yes, Tempur-Pedic mattresses are designed to fit most standard size bed furniture and frames, except for very unusual sizes or those not made for the U.S. market. Ensure your mattress is on a flat, solid surface with adequate support.
How will my new mattress be delivered?
Most Tempur-Pedic mattresses arrive with free White Glove delivery, including setup and removal of packaging. The TEMPUR-Cloud model ships compressed via UPS for self-setup and does not include White Glove service or old mattress removal.
What distinguishes the Medium Hybrid mattress from the Medium feel?
Medium Hybrid mattresses include a coil system combined with TEMPUR® material for added bounce and softness, offering a slightly softer feel than the classic Medium mattresses, which are made entirely of TEMPUR® materials.
Do you offer mattress customization for non-traditional spaces like RVs or boats?
Yes, custom Tempur-Pedic mattresses can be ordered for RVs, boats, planes, or other unique sizes through our authorized customizing partner. Please have your custom dimensions ready when ordering.
Can I purchase replacement covers for my Tempur-Pedic mattress?
Replacement covers are available for mattresses with removable covers. Order current models online or consult in-store Sleep Guides for older mattress covers.
What are the store hours for the Tempur-Pedic Flagship Store in Alpharetta?
The store is open Monday to Saturday from 10:00 AM to 9:00 PM, and Sunday from 12:00 PM to 6:00 PM.
What payment methods are accepted at this location?
We accept American Express, Apple Pay, Cash, Check, Diners Club, Discover, Financing options, Mastercard, and Visa.
What nearby places can I visit before or after shopping at the Tempur-Pedic Flagship Store?
You can explore the Avalon shopping center nearby, which includes restaurants like Oak Steakhouse, True Food Kitchen, and Superica, as well as shops like Crate and Barrel and Whole Foods Market.
Are there nearby places for relaxation or pampering around the store?
Yes, Parisian Nail Salon at Avalon and Lux Nail Lounge At Avalon offer nail and spa services close to the Tempur-Pedic store, perfect for a relaxing break.
Are there convenient nearby coffee shops where I can grab a drink?
Caffe Gio and WFM Coffee Bar are nearby coffee shops where you can enjoy a coffee before or after your visit to the store.