Business Details
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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Alpharetta, GA, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.0
1,265 reviews
5 stars
698
4 stars
249
3 stars
94
2 stars
50
1 star
174
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed experiences with staff; some customers praised helpful employees while others reported rudeness and lack of assistance.
Product Issues
Numerous complaints about product quality, delivery delays, and poor return policies, particularly regarding appliances.
Store Navigation
Customers found the store layout confusing and often struggled to find items or receive timely assistance.
Cleanliness and Organization
The store was generally noted as clean and well-stocked, but some customers reported issues with inventory availability.
- EEEleni Eversole5 days ago5.0Customer service is on point. They have the nicest and kindest staff and also willing to be helpful, finding anything that you need. I went into the plant department today one nice lady there was very kind and helpful. She helped me find some plants, and I had a plant with a missing pot with no price tag the people upfront gave me a discount on the missing pot. The atmosphere there is very nice, will definitely be coming back.
- JTJenny TDec 30, 20253.0Busy. Found what I needed.
- JLjesse lynnDec 18, 20253.0DON’T GET A FRIGIDAIRE FRIDGE!! José is THE best delivery guy! Someone give this guy a raise! The only reason this isn’t a 1 star review is because of José because I was about to take my money over to Home Depot. I spent $thousands on a new fridge that the sales team said was great! Turns out, the sales team doesn’t know product knowledge at all as it’s the worst fridge on the market and has become the bane of my existence. 2 months, 4 crews, no working fridge in a new house. The first delivery crew broke the door, next delivery team couldn’t fix the door, third delivery team brought the exact same fridge which was great until the water stopped working all of a sudden. The fourth delivery team finally told me, this fridge is the worst on the market and will ruin the Sheetrock of my new home. José saves Lowe’s and Frigidaire from a lawsuit. I am so grateful for him! I’m going back to Lowe’s today to get a new fridge and asking for José to deliver!
- JWJames WoodDec 11, 20251.0Very disappointed that I have to write this negative review, but buyer beware: I received a shipment of flooring that I ordered from this Lowe's, and during the process of the delivery, my gutters were damaged by the equipment. Lowe's outsources the shipments to a third party whom ended up denying my claim (despite clear evidence that they caused the damage through photos), so it seems I am out of options and will have to pay to repair the damage that they caused out of my own pocket. While initially responsive, the folks from the Lowe's side have now ghosted me and will no longer reply to my emails. It took over 6-months to get my claim submitted in the first place, and it was almost immediately denied. I am disappointed by the lack of accountability by all parties involved here. Receieve deliveries at your own risk, and don't expect much from Lowe's in supporting your claim or making things right in the end. I will be taking my business elsewhere in the future.
- AGANGY GUEVARADec 8, 20251.0La peor tienda para atender a los clientes te hacen esperar demasiado tiempo para que un empleado te ayude no te ayudan con lo que el cliente necesita el personal no está capacitado para dar un buen servicio
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products can I find at Lowe's Home Improvement in Alpharetta, GA?
You can find a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, outdoor and gardening equipment, and bathroom storage items.
What are the store hours for Lowe's Home Improvement in Alpharetta?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM and Sunday from 8:00 AM to 8:00 PM. Holiday hours vary, with some days closed or reduced hours.
Does Lowe's Home Improvement offer delivery and in-store pickup services?
Yes, Lowe's offers both in-store pickup and delivery services for customer convenience.
How can I check the status of my order at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates are also sent if your order status changes.
What should I do if I want to return or exchange an item purchased at Lowe's?
Most items can be returned within 90 days. For online purchases, you can start a return online. For in-store returns, provide proof of purchase at the customer service desk.
Which payment options are accepted at Lowe's Home Improvement in Alpharetta?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa as payment options.
Are installation services available at Lowe's Home Improvement?
Yes, Lowe's offers a variety of installation services including appliances, flooring, cabinets, doors, windows, roofing, HVAC, and more.
What nearby places can I visit around Lowe's Home Improvement in Alpharetta?
Nearby places include Blue Rhino Propane Exchange, minuteKEY locksmith, Sunbelt Rentals, Cox Auto Trader, Quick Lane automotive services, and Foe Killer Creek park.
How can nearby locksmiths like minuteKEY and Minute Key assist customers visiting Lowe's?
Customers can conveniently access key and locksmith services nearby at minuteKEY and Minute Key, making it easier to handle lock or key needs during their Lowe's trip.
What dining options are available near Lowe's Home Improvement in Alpharetta?
Nearby dining options include Waffle House, Lenny's Subs sandwich shop, and Joe's New York Pizzeria, great for grabbing a meal before or after shopping at Lowe's.