Brand Certified
Lowe's Home Improvement
3.9(1201 reviews)
Certified by Lowe's Home Improvement • Mar 01, 2026
Business Details
4925 Windward Parkway, Alpharetta, GA
30004, United States
Certified by Lowe's Home Improvement • Mar 01, 2026
(770) 570-4000
Certified by Lowe's Home Improvement • Mar 01, 2026
https://www.lowes.com/store/GA-Alpharetta/1668
Certified by Lowe's Home Improvement • Mar 01, 2026
About
Certified by Lowe's Home Improvement • Mar 01, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Alpharetta, GA is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Mar 01, 2026
Hours
Certified by Lowe's Home Improvement • Mar 01, 2026
Reviews
3.9
1,201 reviews
5 stars
661
4 stars
212
3 stars
87
2 stars
49
1 star
192
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service experiences, including unhelpful staff, long wait times, and rude interactions.
Employee Helpfulness
While some customers praised individual employees for their helpfulness, many expressed frustration over the lack of assistance available when needed.
Store Navigation
Customers frequently mentioned difficulties in navigating the store and finding products, often citing confusion over aisle organization.
Delivery Issues
Numerous complaints were made regarding delivery services, including miscommunication and failure to deliver items as promised.
Product Availability
Some customers appreciated the variety of products available, but others noted issues with stock levels and misleading information about product availability.
- AFAnthony FFeb 12, 20261.0This has got to be one of the worst lowes I go to. Asked some1 to unlock the thermostats. Waited 15 for "Jerome" to show up. Nothing. Fire everyone here. They're completely incompetent.
- EBEdgar BautistaFeb 9, 20261.0Very disappointed with this location. An employee refused to help a customer that needed to load up 4 pieces of drywall. It did not take but a minute of his time. Employee claimed that was not his department.
- SMSpencer MclennanFeb 4, 20261.0This is the second store in the last two weeks that has roaming sales people dressed as employees - maybe they are employees but either way - that are not what I come to Lowe’s for. I know what I came to purchase and have no need to be distracted by a walking telemarketer trying to take my time. The first time I fell for it … not again. I know this is a corporate decision and not local to this store but please stop this practice.
- KKKITAAJan 30, 20261.0On Friday evening, I was simply browsing while waiting in line at a restaurant, just take a walk in the store. A store associate came up to me and verbally offense me, accusing me of being from a certain company and coming in to look at products without communicating with them. This completely ruined my weekend mood. I’m not saying that Lowe’s is bad, but the attitude of the employee was truly disappointing and disheartening.
- KWKhari WilliamsJan 27, 20261.0Ridiculous wait times on the phone. I called to inquire about two products I wanted to buy for my home renovation. I was immediately put on hold and waited 20 minutes; the lady answered. I talked for all about 2 minutes before being put back on hold! I will be lookin else where for my products.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products can I find at Lowe's Home Improvement in Alpharetta, GA?
Lowe's offers a wide range of products including appliances, bathroom supplies, building materials, flooring, paint, patio furniture, tools, plumbing, outdoor equipment, and more.
What are the operating hours of the Alpharetta Lowe's store?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM, with special holiday hours on designated dates.
Does Lowe's Alpharetta offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for your convenience.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates are also sent if your order status changes.
What should I do if I want to return or exchange an item purchased from Lowe's?
Most items can be returned within 90 days. Online purchases can be returned by starting a return in your Order History. In-store returns require proof of purchase at the customer service desk.
What payment options does Lowe's Alpharetta accept?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa credit cards.
Are there any nearby places to grab a meal before or after shopping at Lowe's?
Yes, nearby dining options include IHOP for breakfast and brunch, Almost Famous Chicken, Craft Burger, Kickshaw, and Fuel Coffee Roasters for a variety of meals and coffee.
Where can I get my keys made or locksmith services near Lowe's Alpharetta?
Minute Key and minuteKEY locksmith services are conveniently located nearby for any key or locksmith needs.
If I need propane for my grill from Lowe's, where can I exchange or refill it nearby?
Blue Rhino Propane Exchange is located nearby for convenient propane exchanges and refills for your grill.
What services does Lowe's Alpharetta provide beyond selling products?
Lowe's offers various installation services, including appliances, flooring, decks, cabinets, HVAC, and more, as well as free delivery, free haul away, easy returns, and gift cards.
Brand Certified Facts from Lowe's Home Improvement
Lowe's Home Improvement partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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