Business Details
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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Alpharetta, GA is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
3.9
1,092 reviews
5 stars
596
4 stars
208
3 stars
78
2 stars
44
1 star
166
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising helpful staff while others report poor service and unhelpful management.
Store Navigation
Customers frequently mention difficulties navigating the store due to cluttered aisles and lack of assistance.
Product Availability
The store is noted for having a good selection of products, but there are complaints about misleading pricing and issues with online orders.
Employee Assistance
While some employees are praised for their helpfulness, others are criticized for being unresponsive or unknowledgeable.
Delivery Issues
Numerous reviews highlight problems with delivery services and communication, leading to customer frustration.
- ECedward casillas4 days ago5.0I got promted to supervisor - feels good
- DEDS EnterprisesDec 12, 20252.0Whoaa, This store has been acting like a No Give crap Walmart. Aisles are way to heavy and floor stacks are like best buy, at least if you buy a 100" tv ,You do not have to cart it yourself. Wish I was buying light bulbs in a cart and some cleaning supply's. Trying to navigate Materials without knocking into things is time consuming and not worth the Effort... Who in world puts 4' pallets in middle of the Main Aisle with turns where you can not maneuver? Like some of a puzzle .This is a home improvement Supply company. Should be easy In and Easy out. Had to leave after 3 up and down aisles with 36 Hardie 4x8 boards. another cart of lumber and about $700 in Hardware screw's/ nails and go to Depot, Could not waste another minute zag with no help with navigation near building material area. No way...... And on other note I was approached 5 times (1 was a duplicate), So 4 Total by people not willing to help but asking if " do I have a minute to talk about opportunity , or hey did you here about our special? LOL blue vest Obviously some kind of sales contractors peddling... But never said hey you need help (GET WITH IT PEOPLE)
- NGNicole griffinNov 30, 20251.0Terrible!!! - go to Home Depot!! AVOID this store and go down the street to Home Depot. WORST customer service EVER and store manager did nothing… I was treated very poorly for asking them to price match AVOID AVOID AVOID!!!!
- RDRandy DuncanOct 31, 20255.0Great and thoughtful service from Lee and Mark in paint. Mark really took time to work with us. Explained how the paint was mixed. Thank you very much.
- AAAngel AyalaOct 27, 20251.0There's many people but everyone tells you to look for someone else calls then doesn't help was in a aisle for an hour and all these people couldn't help out, there's only these 2 there in the picture but are several others behind that guy on the righthand side of the picture
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products can I find at Lowe's Home Improvement in Alpharetta, GA?
Lowe's offers a wide range of products including appliances, bathroom supplies, building materials, flooring, paint, patio furniture, tools, plumbing, outdoor equipment, and more.
What are the operating hours of the Alpharetta Lowe's store?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM, with special holiday hours on designated dates.
Does Lowe's Alpharetta offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for your convenience.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates are also sent if your order status changes.
What should I do if I want to return or exchange an item purchased from Lowe's?
Most items can be returned within 90 days. Online purchases can be returned by starting a return in your Order History. In-store returns require proof of purchase at the customer service desk.
What payment options does Lowe's Alpharetta accept?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa credit cards.
Are there any nearby places to grab a meal before or after shopping at Lowe's?
Yes, nearby dining options include IHOP for breakfast and brunch, Almost Famous Chicken, Craft Burger, Kickshaw, and Fuel Coffee Roasters for a variety of meals and coffee.
Where can I get my keys made or locksmith services near Lowe's Alpharetta?
Minute Key and minuteKEY locksmith services are conveniently located nearby for any key or locksmith needs.
If I need propane for my grill from Lowe's, where can I exchange or refill it nearby?
Blue Rhino Propane Exchange is located nearby for convenient propane exchanges and refills for your grill.
What services does Lowe's Alpharetta provide beyond selling products?
Lowe's offers various installation services, including appliances, flooring, decks, cabinets, HVAC, and more, as well as free delivery, free haul away, easy returns, and gift cards.