Leslie's Pool Supplies

3.7
31 reviews

About

Swimming Pool Supply StoreSwimming Pool Repair Service
Leslie’s is your trusted neighborhood pool store in Alpharetta, Georgia and a go-to destination for all things pool and spa. We offer the best selection of pool and spa chemicals, pool cleaners, equipment, cleaning accessories, floats, and pool toys. Count on us for complete pool care, including free in-store water testing, free cleaner inspections, and free in-store labor on repairs. Shop your way — in-store, online with easy in-store returns, or through the Leslie’s app. And don’t forget to join the Leslie’s Pool Perks Rewards program for special offers and savings every time you shop.

Details

  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

Leslie's Pool Supplies
12850 Highway 9 N, Alpharetta, GA
30004, United States

Hours

Reviews

3.7
31 reviews
5 stars
15
4 stars
8
3 stars
0
2 stars
0
1 star
8
  • EC
    Eve Corluyan
    Jun 22, 2023
    1.0
    So I went to this shop to get some chemicals for the pool. The young man helping me was very pleasant and polite but he is lacking completely customer service training I purchased three large items totaling over $200 - items were bulky enough for me not being able to take them with me to the car in one trip The sales person did not offer me help with caring things to the car. He just turned around and went to another customer. I had to take two items put them outside come back for the third one. I think this is ridiculous in today’s times there’s no such a thing like customer service, I spent $200 in the store and as far as I’m concerned this is my last trip to this location. I will never go there again. I’ll spend my money somewhere else somewhere that somebody will look at me and say -ma’am can I help you take it to the car ? I will be going different places and looking for a place like this. Maybe one day I’ll get lucky.
  • NA
    Naja Albright
    Feb 5, 2019
    5.0
    We love this store always great service. They know what there doing
  • SM
    Shawn Milton
    Jul 21, 2016
    4.0
    They're overpriced, but conveniently located.
  • JM
    John Madrid
    Jul 6, 2016
    1.0
    On June 23, our pool cleaner stopped working. On June 24, we took it to Leslie's Pool Supplies. This was where we had purchased the cleaner. We gave it 2 people in the repair section of the store. They asked me what had happened and took notes. They said their repair person would probably be able to fix it on the next day, Saturday. On Monday, I called to find out the status of the repair. In this call, I learned that the store manager is the repair person. He said he had not seen any notes related to our repair needs. So I shared the situation with him. On Tuesday, he called back and said that the cable between the controller and the cleaner had failed and it would need to be ordered. On July 6, I called again to get an update. The cable had been delivered but the store manager had been away from the store for several days and they did not know when he would return. The cable was still not attached. So the store attendant contacted another store manager in another store. Right now, I am going to pick up the cleaner and cable and take it to the other store. I have no guarantee as to when the cleaner will be ready for use. This is what I call customer service.

Frequently Asked Questions About Leslie's Pool Supplies

What products and services does Leslie's Pool Supplies offer?

Leslie's Pool Supplies offers pool and spa chemicals, pool cleaners, equipment, cleaning accessories, floats, and pool toys. They also provide free in-store water testing, cleaner inspections, and labor on repairs.

Where is Leslie's Pool Supplies located?

Leslie's Pool Supplies is located at 12850 Highway 9 N, Ste 1900, Alpharetta, GA 30004, USA.