Business Details
About
Swimming Pool Supply StoreSwimming Pool Repair Service
Leslie’s is your trusted neighborhood pool store in Alpharetta, Georgia and a go-to destination for all things pool and spa. We offer the best selection of pool and spa chemicals, pool cleaners, equipment, cleaning accessories, floats, and pool toys. Count on us for complete pool care, including free in-store water testing, free cleaner inspections, and free in-store labor on repairs. Shop your way — in-store, online with easy in-store returns, or through the Leslie’s app. And don’t forget to join the Leslie’s Pool Perks Rewards program for special offers and savings every time you shop.
Details
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
3.7
31 reviews
5 stars
15
4 stars
8
3 stars0
2 stars0
1 star
8
- ECEve CorluyanJun 22, 20231.0So I went to this shop to get some chemicals for the pool. The young man helping me was very pleasant and polite but he is lacking completely customer service training I purchased three large items totaling over $200 - items were bulky enough for me not being able to take them with me to the car in one trip The sales person did not offer me help with caring things to the car. He just turned around and went to another customer. I had to take two items put them outside come back for the third one. I think this is ridiculous in today’s times there’s no such a thing like customer service, I spent $200 in the store and as far as I’m concerned this is my last trip to this location. I will never go there again. I’ll spend my money somewhere else somewhere that somebody will look at me and say -ma’am can I help you take it to the car ? I will be going different places and looking for a place like this. Maybe one day I’ll get lucky.
- CVCorey Vander VeenNov 25, 20205.0Knowledgeable and friendly associates, always very helpful. Great supply selection.
- EBEd (Bogie)Jul 6, 20181.0This location has the worst customer service. Look elsewhere. They tell you they will get to fixing my cleaner by Thursday, they don't. They say we will call you back when you check on it Friday, they don't. You call back and they say it's ready and it's not. They say call back and check Saturday, who is the customer here? Who should be keeping who updated?
- JMJohn MadridJul 6, 20161.0On June 23, our pool cleaner stopped working. On June 24, we took it to Leslie's Pool Supplies. This was where we had purchased the cleaner. We gave it 2 people in the repair section of the store. They asked me what had happened and took notes. They said their repair person would probably be able to fix it on the next day, Saturday. On Monday, I called to find out the status of the repair. In this call, I learned that the store manager is the repair person. He said he had not seen any notes related to our repair needs. So I shared the situation with him. On Tuesday, he called back and said that the cable between the controller and the cleaner had failed and it would need to be ordered. On July 6, I called again to get an update. The cable had been delivered but the store manager had been away from the store for several days and they did not know when he would return. The cable was still not attached. So the store attendant contacted another store manager in another store. Right now, I am going to pick up the cleaner and cable and take it to the other store. I have no guarantee as to when the cleaner will be ready for use. This is what I call customer service.
Frequently Asked Questions About Leslie's Pool Supplies
What products and services does Leslie's Pool Supplies offer?
Leslie's Pool Supplies offers pool and spa chemicals, pool cleaners, equipment, cleaning accessories, floats, and pool toys. They also provide free in-store water testing, cleaner inspections, and labor on repairs.
Where is Leslie's Pool Supplies located?
Leslie's Pool Supplies is located at 12850 Highway 9 N, Ste 1900, Alpharetta, GA 30004, USA.
What are the opening hours of Leslie's Pool Supplies in Alpharetta?
Leslie's Pool Supplies is open Monday through Saturday from 10:00 AM to 6:00 PM, and Sunday from 10:00 AM to 5:00 PM.
Does Leslie's Pool Supplies offer curbside and in-store pickup?
Yes, Leslie's Pool Supplies offers both curbside pickup and in-store pickup options for your convenience.
Which payment methods are accepted at Leslie's Pool Supplies?
Leslie's Pool Supplies accepts credit cards, debit cards, mobile NFC payments, and checks. Cash is not required.
How can I shop at Leslie's Pool Supplies?
You can shop in-store, online with easy in-store returns, or through Leslie's mobile app available on iOS and Android.
Is there a rewards program at Leslie's Pool Supplies?
Yes, you can join Leslie's Pool Perks Rewards program to enjoy special offers and savings every time you shop.
What nearby dining options are available when visiting Leslie's Pool Supplies?
Nearby dining options include Roasters (American restaurant), Ipps Pastaria & Bar and Ippolito's (Italian restaurants), Lin's Chinese Cuisine (Asian restaurant), Subway (fast food sandwiches), Jersey Mike's Subs, Little Caesars Pizza, and Jilly's Cupcakery for desserts.
Which nearby health and wellness services can I visit near Leslie's Pool Supplies?
Nearby health and wellness services include Risen Chiropractic, 100 Percent Chiropractic, Windward Dental Care, wHydrate Alpharetta medical spa, Hand & Stone Massage and Facial Spa, and Results Physiotherapy Alpharetta.
Are there family and pet services close to Leslie's Pool Supplies?
Yes, nearby you can find easyvetclinic Alpharetta and easyvet Veterinarian Alpharetta for pet services, and Huntington Learning Center for tutoring and education.