Extra Space Storage

4.9
758 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 10945 Westside Pkwy in Alpharetta, GA today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, deliveries accepted, multiple entrance/exit gates, parking spaces, elevator access, security access to your floor only, drive up climate controlled units, wide drive isles, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

  • Credit cardAvailable
  • DebitAvailable

Location

Extra Space Storage
10945 Westside Pkwy, Alpharetta, GA
30009, United States

Hours

Reviews

4.9
758 reviews
5 stars
723
4 stars
17
3 stars
7
2 stars
2
1 star
9

What are people saying?

AI-generated from recent customer reviews

Customer Service

Rose consistently received high praise for her exceptional customer service, with many customers noting her professionalism, helpfulness, and friendliness.

Cleanliness

The facility is frequently described as very clean and well-maintained, with customers appreciating the cleanliness of the units and common areas.

Staff Professionalism

Customers highlighted the professionalism and knowledge of the staff, particularly Rose, who was noted for her ability to assist with various inquiries and issues.

Facility Security

Many reviews mentioned the secure environment of the storage facility, contributing to a sense of safety for customers storing their belongings.

Pricing Concerns

Some customers expressed dissatisfaction with sudden price increases after initial rental periods, indicating a concern about pricing transparency.
  • CR
    Chandramohan Rajaram
    5 days ago
    5.0
    Rose Brown was very helpful and friendly. Thank you for the great experience in signing up.
  • MW
    Monique Weeks
    Nov 15, 2025
    5.0
    My first ever storage!! Rose was amazing. Walked me through everything patiently. I had done my research online and found a great deal so she explained the details of what I found. And she was attentive all while training a new employee. I look forward to seeing her smile when I come load my stuff into my new storage!
  • MK
    Mollie Kirby
    Nov 10, 2025
    5.0
    I've had the best experience at extra space. All the staff has been wonderful, especially Rose.And Bunne! Highly recommend!
  • SS
    Stephanie
    Nov 6, 2025
    2.0
    Tonight did it for me. I arrived at the storage and the homeless couple who has the two tarps and dog were setting up a tent to sleep there. 🤬🤬🤬😱😱😱 thank God this is my last month renting here. My experience here has served the purpose with storage space, the place was being kept up when Anna was there while Rose was out. Now I see dead and living roaches. Dirt in front of units. Elevators nasty. The management here now is slothful. It shouldn't be. I appreciated Anna, she made sure she did her daily rounds, making sure the place was clean.
  • LB
    lezita b bradley
    Oct 22, 2025
    5.0
    To whom it may concern, I would LOVE to tell EXTRASPACE that my encounters with Miss Rose is as sweet as her name in a very professional manner. Her customer service exemplifies EXCELLENCE, as a retiree from Governmental Customer Service I see the same that I provided to my customers from their observations. Miss Rose has the patience to handle difficult problems to solve in front of her. I‘ve observed this by standing back watching. Mrs. Bradley 3135

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.