Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Albany, GA Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Lowe's Home Improvement
1200 North Westover Boulevard, Albany, GA
31707, United States
Hours
Reviews
4.1
1,997 reviews
5 stars
1,050
4 stars
511
3 stars
179
2 stars
87
1 star
170
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for their helpfulness, many customers report long wait times and unresponsive staff.
Product Availability
Customers appreciate the wide selection of products available, but there are complaints about stock issues and difficulties in finding specific items.
Store Cleanliness
The store is generally noted to be clean and well-organized, making it easy for customers to find what they need.
Checkout Experience
Self-checkout is often mentioned positively, but there are complaints about the efficiency of cash transactions and long lines.
Management Issues
Several reviews indicate dissatisfaction with management and staffing levels, suggesting a need for better oversight and employee engagement.
- ADArmy Dude5 days ago1.0Other Lowe’s are so much better! Just calling customer service to see the status of a $1000 order/delivery turns into a 45 minute hold time
- RSrichard stolzeNov 5, 20251.0I asked a lowes employee where the insulated well covers were...he pointed to a top shelf..I said that's exactly what I need how do we get it down...another lowes employee walked up to him and spoke and they both turned their backs and walked away from me without a word....guess I'll spend my money at home depot
- TWTRACY WHITEOct 28, 20255.0I found exactly what I needed and the employee was very helpful.
- NSNicole SeeleyOct 4, 20255.0Enjoyed our shopping experience today!!!!
- CKCarla KennedySep 19, 20255.0I had a stellar experience at Lowe’s yesterday all due to an employee named Denzel!I have never been treated with such kindness. Anyone can tell he is an exceptionally hard worker and loves his job! He treated me and other customers with respect and efficiency! Although we routinely shop at Lowe’s, Denzel is why I will choose to return.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Albany, GA?
Lowe's offers a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing, decking, grills, lumber, gardening equipment, bathroom storage, and more.
What brands are available at Lowe's Home Improvement in Albany?
Lowe's carries trusted brands such as GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, Kobalt, Moen, and many others.
What are the store hours for Lowe's Home Improvement in Albany, GA?
The store is open Monday to Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM.
Does Lowe's Home Improvement in Albany offer delivery or in-store pickup?
Yes, Lowe's offers both in-store pickup and delivery services.
How can I track or check the status of my order from Lowe's?
You can check your order status online by entering your order number or logging in to your MyLowe's account. Email updates are also provided if your order status changes.
What payment methods does Lowe's Home Improvement accept?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Are there any nearby places I can visit around Lowe's Home Improvement in Albany for convenient errands?
Nearby you can find minuteKEY for key and locksmith services, Blue Rhino Propane Exchange for propane needs, and Coinhub Bitcoin ATM for cryptocurrency transactions, making it convenient to run multiple errands in one trip.
What automotive services are available near Lowe's Home Improvement in Albany?
Close to Lowe's, you can find DJ's II Quick Lube for oil changes and car wash services, Goodyear Auto Service for tire repair and oil changes, and Just Tires for automotive repair.
Are there any dining options near Lowe's Home Improvement in Albany for customers to visit?
Yes, nearby dining options include Guang Zhou Chinese Restaurant, Cracker Barrel Old Country Store for southern cuisine and breakfast, Back Yard Burgers, and Papa John's Pizza for quick meals.
Does Lowe's Home Improvement in Albany provide installation services?
Yes, Lowe's offers installation services including appliance, flooring, cabinetry, HVAC, roofing, fencing, and many more specialized home improvement installations.