Product Quality
Customers frequently praised the quality and unique designs of the candles and decor items, noting their beautiful presentation and amazing scents.
Customer Service
Feedback on customer service was mixed; while some customers reported excellent and responsive service, others experienced significant delays and lack of communication regarding their orders.
Shipping Issues
Many customers expressed frustration with slow shipping times, with some orders taking longer than expected to arrive, leading to disappointment.
Racism Allegations
A few reviews raised serious concerns about alleged racist behavior from staff, which negatively impacted the perception of the business among some customers.
Overall Experience
Despite some negative feedback, many customers expressed a strong desire to return and recommend the business, highlighting the overall positive atmosphere and quality of products.