Business Details
About
Self-Storage FacilityPublic StorageMoving Supply StoreRV Storage FacilityBoat Storage FacilityAutomobile Storage FacilityRecords Storage Facility
Store your belongings at Extra Space Storage on 4902 Lake Acworth Dr in Acworth, GA today! Our large selection of storage units, drive up access, drive up units, all-hours access, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, covered parking, deliveries accepted, multiple entrance/exit gates, non climate controlled units available, parking spaces, RV parking, golf carts available, kiosk, wide drive isles, vehicles are allowed in drive-up units, solar site, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.9
1,178 reviews
5 stars
1,113
4 stars
30
3 stars9
2 stars8
1 star
18
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members, particularly Christian, Dee, and Mallory, received high praise for their helpfulness, professionalism, and willingness to assist customers.
Cleanliness
The facility is consistently described as clean, well-maintained, and secure, contributing to a positive customer experience.
Efficiency
Customers noted the quick and easy process of renting units, with many expressing satisfaction with the speed and simplicity of their transactions.
Staff Knowledge
Employees demonstrated strong knowledge about the services and units available, effectively answering customer questions and providing guidance.
- KAKarina Alas5 days ago5.0Cheistian nos ayudó mucho a encontrar nuestro trastero y fue muy amable.
- FRFabi RosestolatoNov 12, 20251.0⭐️ 1 Star — Absolutely unacceptable price increase and misleading website In August, I saw the Extra Space Storage website advertising 10x10 units starting at $46/month if you rent online. I decided to rent, but after all the hidden fees, I ended up paying $132.19 upfront, broken down as follows: • Rent: $71 • Insurance: $11 • Admin Fee: $29 • Lock: $19.99 • Taxes: $1.20 Total: $132.19 In September and October, my monthly charge was $82, and in November, it was again $82. Then, out of nowhere, on November 10th, I received a letter saying my monthly rent would increase to $153 — that’s an outrageous 86.6% increase from $82! I called customer support and spoke with Tanica, who was incredibly kind and understanding. She said she would contact the manager at 4902 Lake Acworth Dr, Acworth, GA 30101 to see what could be done. A few days later, on Wednesday the 12th, the manager called me and said the best he could offer was to lower it to $117 — which is still a 42.7% increase from my previous $82 rent! No apology, no real explanation. So, I decided to cancel my storage and move my belongings out. The average I paid was $98.73/month, and after just 3 months, they wanted to jump it to $153 — a 55% increase overall in less than four months! Bottom line: This location is completely misleading with its online pricing and has abusive price increases. The website doesn’t warn you about these outrageous jumps, and the manager didn’t seem to care or offer any real help. I do not recommend this storage facility to anyone. Save your time, money, and frustration — look elsewhere.
- DSDonovan SheppardNov 11, 20255.0Theresa was absolutely wonderful. Very helpful and knowledgeable about her job
- CSCole Younger SmithNov 11, 20255.0Special thanks to Theresa! She was very helpful, nice, and showed great customer service! Thanks Theresa
- MWMichael WelchNov 8, 20255.0Great experience! Christian made the process simple and easy and I am very happy with the storage unit and level of service I was provided!
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of Acworth, Indian Village, Westwood Station, and more.
What is the closest landmark to Extra Space Storage?
Extra Space Storage is across from Lake Acworth Village Townhomes just west of Rite Aid.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer RV storage solutions?
Yes! At Extra Space Storage we offer outdoor parking, covered parking, and indoor storage solutions for RVs of all sizes. Whether you’re leaving an RV in storage long term or simply need a place to park an RV between uses, we offer a flexible option with month-to-month leases so you can store for as long as you need.
What are the gate access hours for Extra Space Storage?
Extra Space Storage gate hours are from 6:00 AM to 10:00 PM every day, Sunday through Saturday.
Can I purchase packing and moving supplies at Extra Space Storage?
Yes, Extra Space Storage offers a variety of moving and packing supplies online and at their facility for purchase.
Does Extra Space Storage offer climate-controlled storage units?
Yes, most Extra Space Storage locations offer climate-controlled units for temperature-sensitive items in addition to standard units.
What types of vehicle storage does Extra Space Storage provide?
Extra Space Storage provides outdoor, covered, and indoor parking solutions for RVs and vehicles of all sizes with flexible month-to-month leases.
How can I reserve a storage unit at Extra Space Storage?
You can reserve a storage unit online through their website reservation link or contact them directly for assistance.
What payment options does Extra Space Storage accept?
Payment options include American Express, Apple Pay, Cash, Check, Discover, Invoice, Mastercard, and Visa.
What is the closest landmark or notable location near Extra Space Storage?
Extra Space Storage is located across from Lake Acworth Village Townhomes and just west of Rite Aid in Acworth, GA.
Are there car maintenance or automotive service businesses near Extra Space Storage?
Yes, nearby automotive services include Audio Dreams (car stereo store and car dealer), The Patch Upholstery & More (auto body and repair), Auto Experts Repair and Service, and Zupreme Wheels and Tires.
What local stores and amenities are available near Extra Space Storage for customers?
Nearby amenities include Dollar General and Dollar Tree for discount shopping, Rite Aid convenience stores, RaceTrac gas station, and T & L Bottle Shop for liquor and convenience needs.
Are there recreational or fitness facilities near Extra Space Storage?
Yes, Planet Fitness gym and the Acworth Community Garden park are nearby locations customers might visit before or after using the storage facility.