Brand Certified
Tempur-Pedic Flagship Store
4.9(898 reviews)
Certified by Tempur-Pedic Flagship Store • Mar 01, 2026
Business Details
400 South Park Ave, Winter Park, FL
32789, United States
Certified by Tempur-Pedic Flagship Store • Mar 01, 2026
(407) 676-4852
Certified by Tempur-Pedic Flagship Store • Mar 01, 2026
https://www.tempurpedic.com/tempur-pedic-stores/tempur-pedic-winter-park
Certified by Tempur-Pedic Flagship Store • Mar 01, 2026
About
Certified by Tempur-Pedic Flagship Store • Mar 01, 2026
Mattress StoreBedroom Furniture StoreBedding StoreTempur Sealy International Inc.
A Tempur‑Pedic® experience like no other. Step into a personalized, fully immersive sleep consultation guided by dedicated Tempur‑Pedic® experts committed to discovering the perfect sleep solution for you. Visit us today to begin your personal journey to Deep, Undisturbed Sleep—a Tempur‑Pedic® experience at its finest.
Details
- DeliveryAvailable
- Requires appointmentNot available
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by Tempur-Pedic Flagship Store • Mar 01, 2026
Hours
Certified by Tempur-Pedic Flagship Store • Mar 01, 2026
Reviews
4.9
898 reviews
5 stars
877
4 stars4
3 stars2
2 stars0
1 star
15
- MMMags4 days ago5.0Great experience. Salesman was very professional and very knowledgeable and I am gonna be happy with my new Tempur-pedic mattress. Had one for years and just love them.
- JAJon AdamusFeb 23, 20265.0Great experience purchasing a new mattress. Our sales rep, Ludson, was very knowledgeable and helpful. We never felt rushed or pressured and we will recommend this store to our friends and family.
- NDNick DiodatiFeb 16, 20265.0Steve was incredible to deal with. He was very knowledgeable about Temper-pedic products. We left with a new mattress order and we couldn't be happier. I am a repeat Temper-Pedic customer.
- SOSergio OlivaresFeb 15, 20265.0Steve Gordon was great, found the exact one that I was looking for. Great service and knowledgeable
- JMJ MFeb 6, 20263.0We purchased the $13K+ king active breeze with the heating and cooling fans back in August/Sept 2025. The bed has not worked properly since and they have had to perform multiple replacements and repairs. In fact the initial delivery came with broken parts. We aren’t even 6m months into the installation and we are constantly having problems. Every tech who comes to install or attempt repairs asserts that they never were trained on the active breeze - and it shows. We had to have the heating elements replaced for the second time today and the technician became irate because he doesn’t know how to perform the full repair. When you try to get help from their flagship store in winter park (my place of physical purchase) they pawn you off to a tempur’s corporate line who then pawns you off to “ServCo North America” third party “furniture repair” group who are untrained. Good luck. EDIT to address the fake AI response to my review. Notice their reply tries to imply that we have had the bed for “a few years” - when in fact we have only had it FOR A FEW MONTHS. It has barely worked and they just pawn you off to untrained third parties. Much like their ai google review responses, they put minimal effort into back-end customer service.
Frequently Asked Questions About Tempur-Pedic Flagship Store
Can I use my current frame with my Tempur-Pedic Mattress?
Yes. We design our mattresses to fit most standard size bed furniture and frames.
Unless your product was not designed for the U.S. market, or is an unusual size, our mattresses should fit.
If you have any question about whether a Tempur-Pedic mattress will fit your bed or furniture frame, we recommend that you refer to the specific product dimensions.
If you choose not to purchase our foundation, you must position the mattress on a completely flat, solid surface with adequate center support.
If you have a slatted foundation, we recommend using slats that are at least 3 inches wide and are no more than 4 inches apart.
Please note that using the mattress without a Tempur-Pedic foundation or similar firm, solid-surface, non-spring base may void the warranty.
How does my new mattress arrive?
With the exception of our TEMPUR-Cloud, select mattresses arrive with White Glove delivery. With our free White Glove delivery, your mattress will arrive in a plastic covering which will be removed upon delivery for set up.
The TEMPUR-Cloud is a convenient option at a lower price that ships to your door compressed in a bag for you to set up on your own time. This design makes the TEMPUR-Cloud great for those who have narrow hallways or doorways, live in apartments, or want to have a contact-free delivery! The TEMPUR-Cloud does not receive our White Glove delivery as it is shipped via UPS. This means that it will be delivered to your door and removal of your old mattress is not available.
What is the difference between Medium & Medium Hybrid in feel?
Tempur-Pedic’s hybrids are like no other, because our innovative coil system works in combination with one-of-a-kind TEMPUR® Material to deliver unmatched pressure relief and support — plus, a more “responsive” feel from the premium coils that sleepers may prefer. This makes our hybrids a perfect introduction to Tempur-Pedic (and a welcome upgrade!) if you’ve only slept on traditional spring mattresses in the past.
While our hybrid mattress options are best described as “medium,” they’re created a bit differently than our other medium-feel mattresses. Our non-hybrid mattresses are constructed entirely of our legendary TEMPUR® materials (placed on top of a foam base layer), while our Medium Hybrid options contain a 1000+ coil system to provide all the pressure relief and support you expect from a Tempur-Pedic mattress — with the added “bounce” from the coils.
Another difference? Our Medium Hybrid mattresses are created using our softest material available, TEMPUR-ES™, so our hybrids tend to feel slightly softer than our Medium, non-hybrid options. If a hybrid is starting to sound like a great fit, you can choose between our TEMPUR-Adapt®, TEMPUR-ProAdapt®, and TEMPUR-PRObreeze° models. Or, if you’re curious about the additional materials in our innovation toolbox, you can learn more about them here.
Do you offer mattresses for RVs, boats, planes or other non-traditional locations?
Yes, we can offer customization for differing shapes and sizes of your Tempur-Pedic Mattress through our authorized customizing partner. Having your custom dimensions ready to discuss will help us expedite the ordering process for you.
Call 888-811-5053 to speak with a Sleep Expert.
Do you have replacement covers for mattresses?
Yes, we do, for any of our mattresses with a removable cover. You can order replacement covers for our current mattress models online here. If you need the cover for an older mattress or you don't see your mattress listed, you can talk to one of our Sleep Guides in the store to help you find yours.
Can I use my current bed frame with a Tempur-Pedic mattress?
Yes, Tempur-Pedic mattresses fit most standard size bed frames. Ensure your frame is flat and has adequate center support. Using non-standard bases may void the warranty.
How is my new Tempur-Pedic mattress delivered?
Most mattresses arrive with free White Glove delivery, where the plastic covering is removed during setup. The TEMPUR-Cloud mattress ships compressed for self-setup and does not include White Glove service.
What makes Medium Hybrid mattresses different from Medium feel mattresses?
Medium Hybrid mattresses combine Tempur-Pedic's TEMPUR® Material with a coil system, providing pressure relief and a more responsive, bouncy feel compared to non-hybrid Medium mattresses which are all foam.
Does the Tempur-Pedic Flagship Store offer mattress customization for RVs or boats?
Yes, customization is available for non-traditional mattress sizes via an authorized partner. Call 888-811-5053 to speak with a Sleep Expert.
Are replacement mattress covers available for all Tempur-Pedic models?
Replacement covers are available for mattresses with removable covers. Covers for current models can be ordered online, and Sleep Guides in-store can assist with older models.
What are the store hours for the Tempur-Pedic Flagship Store in Winter Park, FL?
The store is open Monday to Saturday from 10:00 AM to 7:00 PM, and Sunday from 12:00 PM to 6:00 PM.
What payment options are accepted at the Tempur-Pedic Flagship Store?
The store accepts American Express, Apple Pay, cash, check, Diners Club, Discover, financing options, Mastercard, and Visa.
Can I pick up my mattress in-store or have it delivered?
Yes, the store offers both in-store pickup and delivery services.
Are there real estate agents near the Tempur-Pedic Flagship Store who can assist with home buying?
Yes, several real estate agents like Elizabeth Homes, Realtor Karen Dicembre, and Ingrid Livingston-Realtor are nearby and can assist customers who are looking for new homes.
How can nearby financial services like Merrill Lynch assist customers visiting the Tempur-Pedic Flagship Store?
Merrill Lynch nearby can provide financial advising and investing services, helpful for customers planning budgets or financing large purchases like mattresses or home furnishings.
What nearby services can help with home repairs after purchasing a new mattress?
Winter Park AC Repair & Plumbing, located near the store, offers HVAC, plumbing, and appliance repair services to assist with any home maintenance needs.
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