Brand Certified
Lowe's Home Improvement
4.2(2621 reviews)
Certified by Lowe's Home Improvement • Mar 01, 2026
Business Details
490 Citi Centre Street, Winter Haven, FL
33880, United States
Certified by Lowe's Home Improvement • Mar 01, 2026
(863) 299-2819
Certified by Lowe's Home Improvement • Mar 01, 2026
https://www.lowes.com/store/FL-Winter-Haven/1079
Certified by Lowe's Home Improvement • Mar 01, 2026
About
Certified by Lowe's Home Improvement • Mar 01, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Winter Haven, FL, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Mar 01, 2026
Hours
Certified by Lowe's Home Improvement • Mar 01, 2026
Reviews
4.2
2,621 reviews
5 stars
1,589
4 stars
527
3 stars
239
2 stars
90
1 star
176
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and friendliness of the staff, with specific mentions of employees going above and beyond to assist.
Product Availability
Several reviews noted issues with product availability, with customers expressing frustration over items being out of stock.
Installation Issues
Customers reported significant problems with installation services, citing poor communication and delays.
Store Cleanliness
The store was frequently described as clean and well-organized, contributing to a positive shopping experience.
Mixed Experiences
While many had positive interactions, some customers reported negative experiences, particularly regarding staff assistance and product knowledge.
- TKtintu kjFeb 25, 20265.0Great staff, very kind and helpful
- BPbrenda pettyJan 12, 20265.0Can move around store,staff very friendly employees
- BGBrenda GivensJan 12, 20265.0I use curbside pickup for items I need, and find it to quick and efficient. I have always had my exact order neatly bagged and delivered to my car.
- JPJohn PerkinsJan 7, 20265.0I always love Lowe's, their customer service that is top notch, how many amount of products and pricing is perfect, stores are always clean, so when looking for a great Home improvement place to shop, Lowe's is always a good choice...JP
- KFKevin FitzsimmonsDec 14, 20255.0Laura, Customer service, as you come through the entrance door; Laura was there ready to help. I had a problem with a drill I bought the previous night and had to return it. She was engaging pleasant and helpful. When I found that I was going to have to go back to the tool departments and Laura went there with me. She’s has taken on this problem and she is determined to creat an acceptable outcome. We started by pricing and comparing several similar products and whether they would be comparable to have an amicable conclusion. She called the Dept. manager, again, with her phone (what a great use of a Lowe’s provided resource) and all I could hear between them was respect for each other and cooperation to resolve. Laura then came back to me with a great combo deal for the season. By buying the combo, I got more tools at a great price. She has memory of deals being offered and the Lowe’s stock. When I was ready to check out, Laura had to have a couple of her associates assist me. They were respectful of each and also me. It felt like, with Laura’s help, I feel like I had “team Lowe’s” with me.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products does Lowe's Home Improvement in Winter Haven offer?
Lowe's offers a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing, decking, grills, lumber, and gardening equipment.
What are the store hours for Lowe's Home Improvement in Winter Haven, FL?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM, with special holiday hours on certain dates.
Does Lowe's in Winter Haven offer product pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services.
How can I check the status of my order from Lowe's?
You can check your order status online by entering the order number or logging into your MyLowe's account. Email updates are sent if your order status changes.
What payment options are available at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Does Lowe's provide installation services for products purchased?
Yes, Lowe's provides various installation services including appliances, cabinets, flooring, lighting, and more.
Are there any nearby places where I can exchange propane near Lowe's?
Yes, Blue Rhino Propane Exchange is nearby for convenient propane exchanges when you visit Lowe's.
Where can I find locksmith services close to Lowe's Home Improvement in Winter Haven?
Minute Key and Minute Key locksmith services are located nearby for key and lock assistance during your visit to Lowe's.
Are there any health and medical facilities near Lowe's in Winter Haven?
Yes, nearby health facilities include Center For Retina & Macular Disease, DaVita Auburndale Dialysis, and several ophthalmologists such as Dr. Adam Berger MD and Dr. Jin Moon MD.
Can I visit other retail stores near Lowe's when shopping in Winter Haven?
Yes, nearby retail stores include America's Mattress, GNC for vitamins and supplements, and Finish Line located inside Macy's for shoes.
Brand Certified Facts from Lowe's Home Improvement
Lowe's Home Improvement partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website