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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Winter Garden, FL, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
2,146 reviews
5 stars
1,251
4 stars
455
3 stars
144
2 stars
72
1 star
224
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed feedback on customer service; while some employees received praise for being helpful and friendly, others were reported as rude or dismissive.
Product Availability
Customers noted that the store generally has a good selection of products, but there were instances of stock issues and difficulty finding items.
Return Policy Issues
Several reviews highlighted frustrations with the return policy and customer service during return processes, leading to dissatisfaction.
Store Environment
The store was described as clean and well-stocked, but some customers experienced difficulty in finding assistance from staff.
- MOMary Ann OConnorJan 1, 20264.0The Lowes store in Winter Garden is a very nice store and the employees are extremely helpful and knowledgeable. We are long-time Lowes customers! I do suggest that if you are shopping for a large appliance, to please consider and use caution if you consider an extended warranty on your new appliance. Lowe’s manager helped use submit a claim on our new 1-yr old Kitchenaid refrigerator. He was able to secure a contracted tech from ATRIA to diagnose the fridge the next day! BUT the tech bungled the part to be ordered. He came out with an evaporator instead of a fan! The contractor had to reorder the part; then they had to reschedule installation 2x because of their schedules - not ours! We have been out of a fridge for 30 days now. Lowe’s Winter Garden cannot do any more because Lowe’s corporate negotiates the contracts for repairs-claims. My suggestion is to buy an extended warranty directly from manufacturer or not buy one at all. We are lucky we still have our 2004 GE refrigerator in the garage or we would have been using a cooler for the past 4 weeks!
- BDBarry DoyleDec 29, 20255.0They have 2 flat lumber carts, the only one available won't go straight. More carts in the parking lot than by or in the store. I mentioned it to several employees, no change after 40 minutes when I left. New rule: if you want your lumber cut, you have to pay for it first. This means hauling the awkward, broken, cart up to the register, paying, dragging it back to the saw, then dragging it back past the registers. So, they had a couple ladies get 10 boards cut and abandon them. The response is a new policy punishing the rest of their customers, rather than pressing charges on the two ladies. Lowes, do better...
- TGTammy Y. GreenDec 28, 20254.0At 8am I ordered 8 items for curbside pick-up. I took 2 hours for the order to be ready for pick-up. That was fine. I'm giving 4 stars because after checking in on the app I waited 15 minutes before I tried checking in by email. It took 25 minutes for someone to bring my items out in 2 shopping bags. Other than that, the experience was good.
- MBMarissa BairdDec 24, 20252.0They rented a carpet cleaner to me that does not turn on. It’s not my outlets, they have enough power to support it and are all working. How do you not turn them on to check first before renting them? And when I had originally called to ask about the rental, the woman gave me SO much rude attitude.
- DGDaniel GuthermanDec 21, 20251.0Digital deadbolts are apparently a hot ticket theft item and requires being held in Ft. Knox for safety. Finding a human to get into Ft. Knox for purchase of said deadbolt is challenging.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and services does Lowe's Home Improvement in Winter Garden, FL offer?
Lowe's offers a wide range of hardware products, building materials, appliances, tools, paint, outdoor furniture, garden equipment, and installation services suitable for DIYers and professionals.
What are the store hours for Lowe's Home Improvement in Winter Garden, FL?
The store is open Monday to Saturday from 6 AM to 10 PM and Sunday from 8 AM to 8 PM, with special holiday hours closed on Thanksgiving and Christmas Day.
Does Lowe's Home Improvement offer delivery and in-store pickup options?
Yes, Lowe's provides both in-store pickup and delivery services for customer convenience.
How can I check the status of my order or return an item at Lowe's?
You can check your order status online by logging into your MyLowe's account or entering your order number. Returns are accepted within 90 days, and online returns can be initiated through your Order History.
What payment methods are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa as payment options.
Are there any recycling services available at Lowe's in Winter Garden?
Yes, Lowe's offers recycling for electronics, light bulbs, and batteries to support environmentally friendly disposal.
Are there nearby locksmith services if I need keys or locks in Winter Garden?
Yes, minuteKEY and Minute Key, both key and locksmith service providers, are located near Lowe's, which can be helpful if you need quick key duplication or locksmith services during your visit.
Where can I exchange propane tanks near Lowe's?
Blue Rhino Propane Exchange is located nearby, offering convenient propane exchange services for your grilling and heating needs after shopping at Lowe's.
What other stores near Lowe's in Winter Garden could I visit for additional shopping?
You can visit Bealls Florida or Bealls Department Store for clothing and retail shopping, and Party City for party supplies and gifts, all located near Lowe's for convenient multi-store shopping trips.
How can nearby services like UPS Alliance Shipping Partner and Amazon Locker help during my Lowe's shopping trip?
These nearby courier and delivery services allow you to easily send or receive packages, making it convenient to handle shipping needs before or after purchasing home improvement supplies at Lowe's.