Furniture Direct

Reviews

• JL

  justin ledbetter

  Apr 23, 2026
  1.0
  I would absolutely never purchase furniture from this company again. The level of customer service both by phone and email is beyond unacceptable. I purchased a couch and loveseat, and the delivery experience was a complete disaster. The delivery team damaged both pieces and then deliberately positioned them against the wall to hide the damage. That alone speaks volumes about the lack of integrity. Once I moved the furniture, I found multiple holes in the couch, each about the size of a quarter. What’s even worse is the complete lack of accountability. I have made repeated attempts to contact the company, and they have ignored every call and email. No response, no resolution just silence. Just finally I read the reviews beforehand and chose to give this company the benefit of the doubt. That was clearly a mistake. The negative reviews are accurate, and my experience proves it. As a real estate professional, I work with clients daily and often refer them to vendors. After this experience, I would never recommend this company to anyone. If anything, I will be actively warning others to stay away. One good thing is that pierre was nice and help me. but i wouldnt go back to shop there nothing to do with him. But this is a horrible company
• PH

  Patrick Heatherly

  Apr 22, 2026
  5.0
  I had a smooth experience purchasing a sofa from this store. The showroom has a wide selection of modern and traditional designs in different sizes and materials. The staff was helpful and gave honest suggestions based on my room layout. The sofa quality is excellent and feels long-lasting. Pricing was fair, and delivery was handled professionally and completed on schedule without any damage.
• JJ

  Juan Joytia

  Apr 14, 2026
  5.0
  I recently purchased a TV unit and a chair from this furniture shop and I’m very satisfied. The design is modern and the finishing looks premium. The materials feel strong and durable. The staff were friendly and guided me well. Delivery was on time and everything arrived in perfect condition. Overall, a smooth and pleasant experience.
• SS

  Shea S

  Apr 14, 2026
  5.0
  I walked in for a bedroom set and immediately wanted redo my whole house! Great selection with great prices! I walked out of big names stores because the sales person would follow me around asking too many questions. I got over stimulated and walked out. When I walked in here Pablo was great! He didn't hound me or follow me around. I found what I was looking for and he helped me! Him and his guys are great! Ill definitely be back! Thanks again Pablo and team!
• HP

  Hilarie Perez

  Apr 14, 2026
  5.0
  I recently purchased furniture from this shop and I’m very satisfied with the quality and service. The designs are modern and the materials feel durable. The staff were helpful and guided me in choosing the right items for my home. Delivery was on time and everything arrived in perfect condition. Highly recommended.

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