Rosner's Inc. | The Appliance Professionals

4.5
1881 reviews

About

Appliance Store
After over 40 years in Florida, the Rosner family is proud to be known as a trusted appliance specialist in the Palm Beach area. Our store has changed over the years, but our commitment to our customers to deliver the best appliances at the lowest prices hasn't changed in over 100 years.

Location

Rosner's Inc. | The Appliance Professionals
1480 South Military Trail, West Palm Beach, FL
33415, United States

Hours

Reviews

4.5
1,881 reviews
5 stars
1,560
4 stars
91
3 stars
46
2 stars
38
1 star
146

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the knowledgeable and helpful staff, highlighting their professionalism and willingness to assist throughout the purchasing process.

Delivery Issues

Several reviews mentioned problems with delivery, including delays, lack of communication, and issues with installation.

Product Quality

Customers expressed mixed feelings about the quality of appliances, with some reporting defects and dissatisfaction with certain brands.

Warranty Concerns

There were complaints regarding the handling of warranty issues, with some customers feeling ignored or dissatisfied with the service provided.

Overall Experience

While many customers had positive experiences, a significant number reported frustrations with service and product issues, indicating a need for improvement.
  • HR
    Hillel Rubinstein
    Sep 19, 2023
    1.0
    WORST CUSTOMER SERVICE EVER! I have called several times with issues on my new refrigerator, and been told managers and supervisors were in meetings with manufacturers, and could not speak with me nor would they take messages. I spoke with an Abner (twice), Alan and a David, they all said they would return my calls AND DID NOT! I purchased a rather expensive GE Cafe 4 door refrigerator (as well as matching dishwasher, microwave and stove at a cost of $9,600 plus). The refrigerator was delivered with the freezer gasket in the drawer and never fit well (it fell off constantly and the freezer light & alarm came on). They apparently do not care to satisfy their customers after the sale. I have had GE Service out twice with at least two more service calls needed (one to order a new gasket and the second service call to install the gasket). This all has taken place in two weeks. My recommendations is to stay away from Rosner’s as they are not what they used to be!
  • RG
    Ruth Goodstein
    Aug 8, 2020
    5.0
    I first went to the big box stores but was not satisfied with anything they said or did. Then I heard about Rosner's. All I can say is that I'm sorry I didn't go there first. Everyone was kind, considerate, knowledgeable, competent. I could go on and on. I feel the same way about the installers and the delivery people. Shopping at Rosner's was a pleasure.
  • HL
    Herbert Lantor
    Dec 18, 2019
    5.0
    Great service. Very fair and negotiable pricing. Prompt responses to questions. Excellent delivery crew.

Frequently Asked Questions About Rosner's Inc. | The Appliance Professionals

Where is Rosner's Inc. located?

Rosner's Inc. is located at 1480 South Military Trail, West Palm Beach, FL 33415, USA.

What are the operating hours of Rosner's Inc.?

Rosner's Inc. is open Monday through Saturday from 9:00 AM to 6:00 PM, and on Sundays from 12:00 PM to 5:00 PM.