RH West Palm features artistic installations of home furnishings in a gallery setting, displayed over four levels and 80,000 interior and exterior square feet. This innovative retail concept also includes the RH Rooftop Restaurant, which highlights an ingredient-driven menu, a wine bar and tropical estate gardens, as well as an interactive design atelier offering professional design services.
Many customers praised the attentive and friendly service from staff, with specific mentions of outstanding servers like Sha-Dain and Michelle.
Food Quality
The food received mixed reviews; while many enjoyed the dishes and considered them delicious, some felt the prices did not match the portion sizes or quality.
Ambiance
The restaurant and showroom were frequently described as beautiful and elegant, providing a pleasant atmosphere for dining and shopping.
Customer Experience
Several reviews highlighted issues with customer service in the furniture store, particularly regarding the attitude of management and the difficulty in finding assistance.
SG
Sheila Gothelf
5 days ago
3.0
Had lunch at the rooftop and was very disappointed.
LL
Lynne
6 days ago
3.0
The store is beautiful and for the size of the store you’d expect far more than what’s on the floor. If you stand in the center of the store, the left third of the store is a mirror image of the right third of the store, which means both sides are the same. What a ridiculous use of space. If you want to see the items, you have to rely on online viewing as how they arrange the furniture limits what’s available to see in person. At the price of real estate, it’s a complete waste. Very disappointing. The furniture is beautiful and so unfortunate to see so little.
AS
Andrew Savloff
Dec 11, 2025
5.0
How did our anniversary lunch from the moment we valid to browsing the furniture and sitting down and enjoying our meal everybody was very nice. The food was great. Service was great. We will definitely be coming back.
SS
Shannon
Dec 4, 2025
5.0
Love this spot! It’s so fun sitting on their rooftop couches and drinking wine, while admiring the views, or walking around and looking at the beautiful furniture while sipping wine. I have been a few times, for both dinner and just drinks, the staff is always incredibly hospitable and friendly. The food was really good last time I came too.
Last time we went, the woman at the bar area was kind enough to let me try every white wine they had by the glass. Then we went outside and relaxed on their couches on the roof and Dee, one of their front of house staff members came outside, introduced himself and snagged us some more wine and also gave us a delicious cookie, right out of the oven. I love coming here with gfs!
CC
Cristina Crothers
Nov 23, 2025
5.0
Sha-Dain was the most outstanding server we’ve had in Palm Beach! He was so attentive, gave great recommendations and made us feel beyond comfortable. The food was 10/10. You can’t beat this quality.
We will be back to see Sha-Dain soon!
Frequently Asked Questions About RH West Palm | The Gallery at CityPlace
What are the operating hours of RH West Palm | The Gallery at CityPlace?
RH West Palm is open Monday through Thursday and Sunday from 10:00 AM to 8:00 PM, and on Friday and Saturday from 10:00 AM to 9:00 PM.
Where is RH West Palm | The Gallery at CityPlace located?
It is located at 560 Okeechobee Boulevard, West Palm Beach, FL 33401, United States.
What types of products and services does RH West Palm offer?
RH West Palm offers luxury furniture, lighting, bathware, bed linens, outdoor and garden furnishings, rugs, bedding, drapery, décor, seating, beds, and office furniture, as well as professional design services through an interactive design atelier.
Does RH West Palm have a restaurant on-site?
Yes, RH West Palm features the RH Rooftop Restaurant, which offers an ingredient-driven menu, a wine bar, and tropical estate gardens for dining.
How can I contact RH West Palm for inquiries or appointments?
You can contact RH West Palm via phone at +1 561-804-6826 or email them at westpalmbeach@rh.com.
Can I shop in-store at RH West Palm?
Yes, RH West Palm has in-store shopping available for customers.
Are there any nearby restaurants to RH West Palm where I can dine before or after shopping?
Yes, nearby dining options include RH Rooftop Restaurant within the gallery itself, Kona Grill, and Galley, which offer American cuisine, burgers, barbecue, and pizza.
What nearby medical facilities are close to RH West Palm?
Nearby medical centers include Cleveland Clinic Tomsich Health and Medical Center of Palm Beach County, Revitalogy, and doctors Jorge Manrique, MD, and Preston Grieco, MD for orthopedics.
Are there nearby beauty or wellness salons near RH West Palm?
Yes, Beauty Ambassade is a nearby beauty salon and spa where customers can visit for cosmetic and beauty services.
What other nearby amenities might be useful for visitors to RH West Palm?
Visitors might also find nearby banks like Regions Bank and Amerant Bank, legal services such as Greenspoon Marder LLP and Jonathan Gilbert, P.A., and fitness options like Synrgy Fitness to be convenient.