Find everything you need for home upgrades at Lowe’s in West Palm Beach, FL, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Feedback on customer service is mixed; while many customers praised helpful and friendly staff, others reported poor service and long wait times.
Store Condition
Some customers noted issues with the store's appearance and cleanliness, including reports of homeless encampments and unkempt areas.
Product Availability
Customers expressed frustration with product availability and order accuracy, citing issues with online orders and missing items.
Employee Recognition
Several customers highlighted specific employees for their exceptional service, indicating that individual staff members can significantly enhance the shopping experience.
LB
Leeann Bonelli
Dec 31, 2025
5.0
HUGE shout out to Jeremy, Manny, and the rest of the team that came together right before Christmas to get this tricycle put together for my son. They were so helpful and made sure we had it in time for the big day.
JG
Jerry Gibbs Gibbs
Dec 19, 2025
5.0
Very helpful and plenty of help for the customers.
RP
RICKY P.
Dec 12, 2025
5.0
i wanted to take this moment and thank Mr.Bill from painting department thank you so much for the advice you gave me today love the fact that you were very knowledgeable and understood. Exactly what I needed even though I didn't go inside the store with much knowledge into epoxy, but he gave me the tools I needed to make my job easier thank you so much.
WW
WorthingtonLife
Nov 26, 2025
1.0
The absolute worst Lowe’s I e ever been to. First it’s hard to find due to the sign being so Lowe and obstructed. Once you pull in it looks abandoned or shutdown. Homeless encampments everywhere. Old rvs the dump toilet waste in the parking. Definitely not a safe place.
MK
Matthew Kerr
Nov 24, 2025
4.0
I typically only visit Lowes for my specific airfilter for my house and to look at plants. Typically I dont like the customer service in Lowes overall but my last visit was like nothing I've ever experienced. I was greeted by multiple employees and that has NEVER happened. I decided corporate must have been in the store for a visit. This made for a pleasant retail experience.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in West Palm Beach?
You can find appliances, bathroom supplies, building materials, electrical items, flooring, gardening tools, hardware, home décor, kitchen and bathroom remodeling necessities, plumbing supplies, tools, outdoor furniture, and more at Lowe's.
What are the store hours for Lowe's Home Improvement in West Palm Beach?
Lowe's is open Monday through Saturday from 6:00 AM to 10:00 PM, and Sunday from 7:00 AM to 8:00 PM. Holiday hours vary; for example, it is closed on November 27, 2025, and December 25, 2025.
Does Lowe's Home Improvement offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services to customers.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates are also provided if your order status changes.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa as payment methods.
Does Lowe's in West Palm Beach offer installation services?
Yes, Lowe's provides various installation services including appliances, blinds, carpet, countertops, doors, garage doors, HVAC, lighting, roofing, and more.
Are there any nearby key and locksmith services close to Lowe's Home Improvement?
Yes, minuteKEY and Minute Key, both key and locksmith service providers, are located near Lowe's to assist with your locksmith needs.
Where can I exchange propane near Lowe's in West Palm Beach?
You can use the nearby Blue Rhino Propane Exchange for propane refills and exchanges, which is conveniently located near Lowe's.
What food options are available near Lowe's Home Improvement in West Palm Beach?
Nearby restaurants include Dragon Hot Pot & BBQ, Pho Saigon, Got Rice, and Saigon Bar West Palm Beach, offering Asian and Vietnamese cuisine that customers can enjoy before or after shopping.
How can a customer use nearby services like the Hospice Of Palm Beach County Resale Shop when visiting Lowe's?
While shopping at Lowe's, customers can also visit the nearby Hospice Of Palm Beach County Resale Shop, a thrift store helping support local hospice care, for additional shopping or donations.