Extra Space Storage

4.9
835 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRV Storage FacilityBoat Storage FacilityRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 401 N Military Trl in West Palm Beach, FL today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, deliveries accepted, non climate controlled units available, parking spaces, RV parking, golf carts available, vehicles are allowed in drive-up units, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
401 N Military Trl, West Palm Beach, FL
33415, United States

Hours

Reviews

4.9
835 reviews
5 stars
803
4 stars
19
3 stars
3
2 stars
2
1 star
8

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for their helpfulness, professionalism, and excellent service, particularly highlighting individuals like Cooper, Daphnee, and Juan.

Facility Condition

The facility is noted for being clean and well-maintained, although some customers expressed concerns about the lighting in the building.

Rate Adjustments

Several customers mentioned experiencing rate increases, but many appreciated the staff's efforts to address their concerns and negotiate better rates.

Overall Experience

The majority of reviews reflect a positive overall experience with the storage service, with many customers expressing satisfaction and a willingness to recommend the facility.
  • JP
    John paul
    Dec 29, 2025
    1.0
    this building is so dark and its been like that for months. the lights are broken and the building is so dark i cant see anything management says they are fixing it but never do. all i can say is that im getting out of this building. its dark and scary by 6:00.
  • KL
    Krishmar Lilly
    Dec 19, 2025
    5.0
    They were very efficient and helpful with any concerns.
  • ZS
    ZONI SMITH
    Dec 15, 2025
    5.0
    I moved my items into the storage locker about four months ago. Since then I have received consistent and reliable customer support. I am truly grateful for this company. They genuinely care and take the time to work with you. Special thanks to Cooper for the excellent service.
  • NS
    Nanancy simon
    Dec 3, 2025
    5.0
    Cooper was great
  • DP
    Dominique Punnett
    Dec 2, 2025
    5.0
    Christine was great! Helped me out when my door was stuck.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.