As the trusted home improvement store near you, Lowe’s in Vero Beach, FL offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Many customers reported poor customer service experiences, including unhelpful staff, long wait times, and rude interactions.
Product Availability
Customers frequently noted issues with product availability and stock levels, leading to frustration when items were not found as advertised.
Delivery Issues
Numerous reviews highlighted problems with delivery, including delays, damaged items, and poor communication regarding order status.
Store Environment
While some customers appreciated the cleanliness and organization of the store, others mentioned a lack of staff availability to assist.
Mixed Staff Experiences
Feedback on staff varied widely, with some employees praised for their helpfulness and professionalism, while others were criticized for being dismissive or untrained.
DC
Dominick Congema
Jan 3, 2026
1.0
Curbside is terrible cannot get them on the phone at all and im here for almost 1 hour. Even customer service has been totally incompetent.
JF
jeff festa
Dec 29, 2025
5.0
Always have the right tool. Don't look for help by the lumber
CS
C s
Dec 24, 2025
1.0
Place is a joke they dont answer the phone and when I went to the store in person was told 10% off display ideas but after checking out they would not give me the 10% that I told I would get. Stay away.
BC
Bryan C
Dec 13, 2025
1.0
Lowes doesn't take returns anymore unless you have the receipt. No store credit. It's just too inconvenient to shop here for my building needs anymore. Never returning. Just like the store policy. It's also pretty annoying that the entire staff carry themselves like Beavis and Butthead
RM
Rick Matthews
Dec 3, 2025
5.0
I purchased a garage refrigerator on November 23. I was met by a young lady when I was putting it on a cart. She tilted the box and slid it onto the cart. I thanked her and she went on her way. After I paid for it and the cashier called for loading assistance this same young lady came to load the product into my vehicle. It found out she actually was the store manager (Jeana). I have to say she was very professional went out of her way both inside the store and when loading product. It was a pleasure dealing with this person. Lowes you definitely made the right decision with this manager.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and brands can I find at Lowe's Home Improvement in Vero Beach?
Lowe's offers a wide range of products including appliances, bathroom supplies, building supplies, electrical, flooring, garden tools, grills, hardware, lighting, lumber, paint, patio furniture, power tools, plumbing, storage, tools, washers & dryers, and more. Brands include GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, Moen, and many others.
What are the store hours for Lowe's Home Improvement in Vero Beach?
The store is open Monday through Saturday from 6:00 AM to 10:00 PM, and Sunday from 7:00 AM to 8:00 PM. Holiday hours vary, with closures on November 27 and December 25, and reduced hours on holiday eves and New Year's Day.
Does Lowe's Home Improvement offer delivery and in-store pickup services?
Yes, Lowe's in Vero Beach offers in-store pickup and delivery services for customer convenience.
How can I check the status of my order at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates are sent if your order status changes.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa for payment.
How do I return or exchange an item purchased at Lowe's?
Most items can be returned within 90 days. For online purchases, start a return in your order history. In-store returns require proof of purchase at the customer service desk.
Are there installation services available at Lowe's?
Yes, Lowe's offers a wide range of installation services including appliances, backsplashes, blinds, cabinets, carpet, countertops, deck, doors, garage doors, generators, gutters, hardwood floors, HVAC, lighting, water heaters, windows, flooring, roofing, fencing, and more.
What nearby places can I visit around Lowe's Home Improvement in Vero Beach?
Nearby places include Michaels for arts and crafts, Bed Bath & Beyond for kitchen and bath items, and Total Wine & More for beverages. These are convenient spots to visit before or after shopping at Lowe's.
Where can I find automotive services close to Lowe's Home Improvement?
Near Lowe's, you can find Firestone Complete Auto Care and Tires Plus for tire and automotive repair services, making it easy to combine your home improvement and auto needs.
How can nearby banking and courier services aid customers visiting Lowe's?
Seacoast Bank, PNC, and Chase Bank with ATMs are nearby for convenient banking needs. UPS Access Point location near Lowe's allows for easy shipment and package pickup during your visit.