Lowe's Home Improvement

4.0
2020 reviews

About

Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Vero Beach, FL offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Lowe's Home Improvement
6110 20th Street, Vero Beach, FL
32966, United States

Hours

Reviews

4.1
1,807 reviews
5 stars
997
4 stars
398
3 stars
158
2 stars
66
1 star
188

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service experiences, including unhelpful staff, long wait times, and rude interactions.

Product Availability

Customers frequently noted issues with product availability and stock levels, leading to frustration when items were not found as advertised.

Delivery Issues

Numerous reviews highlighted problems with delivery, including delays, damaged items, and poor communication regarding order status.

Store Environment

While some customers appreciated the cleanliness and organization of the store, others mentioned a lack of staff availability to assist.

Mixed Staff Experiences

Feedback on staff varied widely, with some employees praised for their helpfulness and professionalism, while others were criticized for being dismissive or untrained.
  • DC
    Dominick Congema
    Jan 3, 2026
    1.0
    Curbside is terrible cannot get them on the phone at all and im here for almost 1 hour. Even customer service has been totally incompetent.
  • JF
    jeff festa
    Dec 29, 2025
    5.0
    Always have the right tool. Don't look for help by the lumber
  • CS
    C s
    Dec 24, 2025
    1.0
    Place is a joke they dont answer the phone and when I went to the store in person was told 10% off display ideas but after checking out they would not give me the 10% that I told I would get. Stay away.
  • BC
    Bryan C
    Dec 13, 2025
    1.0
    Lowes doesn't take returns anymore unless you have the receipt. No store credit. It's just too inconvenient to shop here for my building needs anymore. Never returning. Just like the store policy. It's also pretty annoying that the entire staff carry themselves like Beavis and Butthead
  • RM
    Rick Matthews
    Dec 3, 2025
    5.0
    I purchased a garage refrigerator on November 23. I was met by a young lady when I was putting it on a cart. She tilted the box and slid it onto the cart. I thanked her and she went on her way. After I paid for it and the cashier called for loading assistance this same young lady came to load the product into my vehicle. It found out she actually was the store manager (Jeana). I have to say she was very professional went out of her way both inside the store and when loading product. It was a pleasure dealing with this person. Lowes you definitely made the right decision with this manager.

Frequently Asked Questions About Lowe's Home Improvement

How do I find a product online?

Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.

How do I check my order status?

Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.