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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Venice, FL is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
2,046 reviews
5 stars
1,203
4 stars
423
3 stars
158
2 stars
82
1 star
180
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of experiences with customer service, with some praising helpful staff while others report rudeness and unhelpfulness.
Return Policy
Customers expressed frustration with Lowe's strict return policy and lack of clear communication regarding it, leading to lost sales and dissatisfaction.
Delivery Issues
Numerous reviews highlight significant problems with delivery services, including missed appointments and incorrect deliveries.
Product Availability
While many customers appreciate the variety of products available, some noted issues with stock levels and organization within the store.
Employee Performance
Several reviews commend specific employees for their exceptional service, contrasting with reports of poor service from others.
- LELeif Erik6 days ago1.0I return more products than I buy. Customer Service is non-existent. It's all self checkout and self service in locating goods. Just eliminate the staff and make it all automated at this point 💁
- RDRobert DayDec 30, 20251.0I’m writing this to be fair and honest. I regularly shop at both major big-box home improvement stores and spend at least $5,000 a year between them. For projects that take time, it’s common to buy extra materials and return what’s left once the job is finished. One store with an orange sign consistently makes that easy, even well beyond 90 days, which makes choosing where to shop simple. Lowe's does not. Lowe’s enforces a strict 90-day return policy, which is their right. The issue is that this policy is not clearly posted where customers can see it at the time of purchase, nor is it printed on the receipt, as required by Florida law. Instead, the policy is posted at the return counter and only pointed out once you’re already there trying to make a return. In my case, we had two small pieces of tile purchased so we could decide which direction to go on a larger project. Like many homeowners, it took a few months to finalize plans. Returning those two pieces would have cost Lowe’s nothing. They would simply resell them. What it actually cost them was: • A several-thousand-dollar tile purchase that never happened • A customer who will never shop there again This feels like a policy created by someone at corporate who has never stood at a return counter or understood how real home projects work. On paper, refusing returns over 90 days might look like savings. In reality, it drives away loyal, high-spend customers. While I was standing at the return counter, an associate stepped away to discuss a sizable new order. After being met with a rigid “nothing we can do” response, I told my wife we were leaving. That order went with us. Customer satisfaction policies matter. When one store prioritizes flexibility and long-term relationships and another prioritizes rigid enforcement, the decision of where to shop becomes easy. One last note: even leaving this review wasn’t easy. It took longer than expected to figure out how to post it, which likely contributes to the consistently low ratings seen across review platforms. Bottom line: strict policies without clear disclosure don’t save money. They cost customers. I’ll be taking my future projects and spending elsewhere.
- APAmy PfisterDec 7, 20255.0Thank you, Lowe’s My Refrigerator arrived just in time for Christmas - thank you- to the manager at the Lowe’s Venice, Florida I couldn’t be happier. Your services was all around amazing. Everything was on time, the communication was off the charts and I wish you all at the Lowe’s Venice store a happy holiday … At Lowe’s the turnaround rate couldn’t be faster. I’m ecstatic that they can get me a refrigerator before Christmas during baking season and the delivery drivers they couldn’t do more to help me get my new fridge in the house and set up and they were so nice… hats off to the Venice, Florida team you all deserve the best Christmas ever… service with a smile
- JCJames CurbDec 1, 20255.0Only place with small tree...fantastic!
- FLFred LehnertNov 28, 20251.0Terrible customer service took at least 30 min to get a manager and she didn’t know the price of the item , this is why i shop at Home Depot and advertised horribly on item
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Venice, FL?
Lowe's offers a wide range of products including appliances, bathroom supplies, building materials, flooring, paint, tools, outdoor equipment, and more for both DIYers and professionals.
What are the store hours for Lowe's Home Improvement in Venice, FL?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM. Holiday hours vary; for example, the store is closed on 2025-11-27 and 2025-12-25.
Does Lowe's offer in-store pickup and delivery services?
Yes, Lowe's provides both in-store pickup and delivery services for customer convenience.
How can I check the status of my order at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates are sent if your order status changes.
What is the process for returning or exchanging an item at Lowe's?
Most items can be returned within 90 days. For items purchased online, start the return through your Order History. In-store returns require proof of purchase at the customer service desk.
Which payment methods are accepted at Lowe's Home Improvement in Venice, FL?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Are installation services available at Lowe's for purchased products?
Yes, Lowe's offers various installation services including appliances, flooring, lighting, cabinets, and more to support home improvement projects.
What nearby places can customers visit along with Lowe's in Venice, FL?
Nearby you can visit Venice Beach for outdoor enjoyment, Carrabba's Italian Grill for dining, and ABC Fine Wine & Spirits for beverages. These places complement your shopping experience at Lowe's.
Can customers use nearby services like Blue Rhino Propane Exchange when shopping at Lowe's?
Yes, customers can conveniently access propane services at Blue Rhino Propane Exchange near Lowe's, perfect for grilling or other home projects involving propane.
How can nearby key and locksmith services like minuteKEY assist Lowe's customers?
MinuteKEY, close to Lowe's, offers key duplication and locksmith services; useful if you need new keys or lock services during your visit to the hardware store.