Question 1

Can I use my current frame with my Tempur-Pedic Mattress?

Accepted Answer

Yes. We design our mattresses to fit most standard size bed furniture and frames.

Unless your product was not designed for the U.S. market, or is an unusual size, our mattresses should fit.

If you have any question about whether a Tempur-Pedic mattress will fit your bed or furniture frame, we recommend that you refer to the specific product dimensions.
If you choose not to purchase our foundation, you must position the mattress on a completely flat, solid surface with adequate center support.
If you have a slatted foundation, we recommend using slats that are at least 3 inches wide and are no more than 4 inches apart.
Please note that using the mattress without a Tempur-Pedic foundation or similar firm, solid-surface, non-spring base may void the warranty.

Question 2

How does my new mattress arrive?

Accepted Answer

With the exception of our TEMPUR-Cloud, select mattresses arrive with White Glove delivery. With our free White Glove delivery, your mattress will arrive in a plastic covering which will be removed upon delivery for set up.

The TEMPUR-Cloud is a convenient option at a lower price that ships to your door compressed in a bag for you to set up on your own time. This design makes the TEMPUR-Cloud great for those who have narrow hallways or doorways, live in apartments, or want to have a contact-free delivery! The TEMPUR-Cloud does not receive our White Glove delivery as it is shipped via UPS. This means that it will be delivered to your door and removal of your old mattress is not available.

Question 3

What is the difference between Medium & Medium Hybrid in feel?

Accepted Answer

Tempur-Pedic’s hybrids are like no other, because our innovative coil system works in combination with one-of-a-kind TEMPUR® Material to deliver unmatched pressure relief and support — plus, a more “responsive” feel from the premium coils that sleepers may prefer. This makes our hybrids a perfect introduction to Tempur-Pedic (and a welcome upgrade!) if you’ve only slept on traditional spring mattresses in the past.
While our hybrid mattress options are best described as “medium,” they’re created a bit differently than our other medium-feel mattresses. Our non-hybrid mattresses are constructed entirely of our legendary TEMPUR® materials (placed on top of a foam base layer), while our Medium Hybrid options contain a 1000+ coil system to provide all the pressure relief and support you expect from a Tempur-Pedic mattress — with the added “bounce” from the coils.

Another difference? Our Medium Hybrid mattresses are created using our softest material available, TEMPUR-ES™, so our hybrids tend to feel slightly softer than our Medium, non-hybrid options. If a hybrid is starting to sound like a great fit, you can choose between our TEMPUR-Adapt®, TEMPUR-ProAdapt®, and TEMPUR-PRObreeze° models. Or, if you’re curious about the additional materials in our innovation toolbox, you can learn more about them here.

Question 4

Do you offer mattresses for RVs, boats, planes or other non-traditional locations?

Accepted Answer

Yes, we can offer customization for differing shapes and sizes of your Tempur-Pedic Mattress through our authorized customizing partner. Having your custom dimensions ready to discuss will help us expedite the ordering process for you.

Call 888-811-5053 to speak with a Sleep Expert.

Question 5

Do you have replacement covers for mattresses?

Accepted Answer

Yes, we do, for any of our mattresses with a removable cover. You can order replacement covers for our current mattress models online here. If you need the cover for an older mattress or you don't see your mattress listed, you can talk to one of our Sleep Guides in the store to help you find yours.

Question 6

Can I use my current bed frame with a Tempur-Pedic mattress from this store?

Accepted Answer

Yes, Tempur-Pedic mattresses are designed to fit most standard size bed furniture and frames, unless your frame is an unusual size or intended for a non-U.S. market. It's important to place the mattress on a flat, solid surface with adequate center support to maintain the warranty.

Question 7

How will my new Tempur-Pedic mattress be delivered?

Accepted Answer

Most Tempur-Pedic mattresses arrive with free White Glove delivery, which includes removal of the packaging and setup. The TEMPUR-Cloud mattress ships compressed via UPS for self-setup and does not include White Glove delivery or old mattress removal.

Question 8

What is the difference between a Medium and a Medium Hybrid Tempur-Pedic mattress?

Accepted Answer

Medium Hybrid mattresses combine our signature TEMPUR® material with a coil system for added responsiveness and pressure relief. They tend to feel slightly softer due to the softest TEMPUR-ES™ material and are a great upgrade from traditional spring mattresses.

Question 9

Does this store offer custom mattresses for RVs, boats, or other non-traditional spaces?

Accepted Answer

Yes, custom dimensions are available through an authorized partner. Having your dimensions ready will help expedite your order. You can contact a Sleep Expert at 888-811-5053 for assistance.

Question 10

Can I purchase replacement mattress covers at the Tempur-Pedic Flagship Store?

Accepted Answer

Replacement covers are available for mattresses with removable covers. You can order current model covers online or get help from Sleep Guides in-store for older models.

Question 11

What are the store hours of the Tempur-Pedic Flagship Store in Tampa, FL?

Accepted Answer

The store is open Monday through Saturday from 10:00 AM to 9:00 PM and on Sunday from 11:00 AM to 6:00 PM.

Question 12

What payment options are accepted at the Tempur-Pedic Flagship Store?

Accepted Answer

The store accepts American Express, Apple Pay, Cash, Check, Diners Club, Discover, Financing options, Mastercard, and Visa.

Question 13

Is there in-store pickup and delivery available at this location?

Accepted Answer

Yes, both in-store pickup and delivery services are available to accommodate your purchase preferences.

Question 14

What nearby places can I visit before or after shopping at the Tempur-Pedic Flagship Store?

Accepted Answer

Nearby shopping destinations include Vera Bradley for fashion accessories and Old Northeast Jewelers for jewelry. For dining, you can visit Earl of Sandwich or Tony Roma's Bones & Burgers, all within a short distance from the store.

Question 15

Are there nearby places where customers can enjoy a meal when visiting the Tempur-Pedic Flagship Store?

Accepted Answer

Yes, several nearby restaurants such as Whiskey Cake Tampa for brunch or gastropub fare, Great American Cookies for desserts, and Charleys Cheesesteaks offer convenient dining options around the store area.

Question 16

What types of stores are located near the Tempur-Pedic Flagship Store that might be of interest?

Accepted Answer

Nearby you can find a variety of retail and specialty stores including Crocs for shoes, Intimissimi for lingerie and clothing, Peloton for fitness equipment, and Free People for women's clothing and fashion accessories.

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