La-Z-Boy Tampa

Reviews

• TB

  Terry Baker

  Apr 26, 2026
  5.0
  If you need help with something see Denise, sh is the best and great with following up. I will continue dealing with this store. Terry
• MT

  Marla Thurber

  Apr 25, 2026
  5.0
  We had an outstanding experience with La-Z-Boy, and I can’t recommend them enough! Thamy, the interior designer, completely transformed our home with her spectacular taste. She went above and beyond by coming to our house, carefully measuring each wall, and making sure every piece would fit perfectly. Her attention to detail and eye for design made the entire process feel effortless and exciting. On top of that, Denise helped us secure the best price in town for high-quality, long-lasting La-Z-Boy furniture. She made sure we got incredible value without compromising on style or comfort. Between Thamy’s design expertise and Denise’s support, we truly feel like we came out winning. If you’re looking for beautiful, well-designed long lasting furniture and exceptional service, this is the place to go!
• MB

  Michael Bermudez

  Apr 24, 2026
  1.0
  I am extremely disappointed and frustrated with La-Z-Boy, and I will never purchase from them again. I bought an electric recliner in June 2025, which was delivered on time in August 2025. That was the last thing they got right. The recliner broke in January 2026 — less than a year after delivery — and despite purchasing the extended warranty, it remains unrepaired as of today (04/24/2026). The repair process has been an absolute nightmare. They first ordered the wrong part, then went completely silent for months. Only after I began calling repeatedly did they finally order the correct replacement. They managed to send a technician out on a Saturday on previous attempts, yet now they suddenly claim they “don’t work on Saturdays,” even though Shannon from their team sent me a text confirming the prior Saturday service. I live alone, work 10–12 hour days, and am located 1.5 hours from the service area. Requiring me to be home during standard Monday–Friday business hours is completely unreasonable. I have paid for an extended warranty precisely so the company would provide reliable service — not so I would have to completely rearrange my life around their inflexible schedule. I would gladly wait longer for a Saturday appointment, but after nearly five months of delays, this situation is unacceptable. At this point, my recliner has been broken longer than it actually worked. La-Z-Boy has failed to honor the warranty I paid for and has shown zero regard for customers who don’t fit their “standard” availability. This level of poor service and lack of accountability is outrageous. Never again.
• KS

  k smith

  Apr 21, 2026
  5.0
  My sister in law talked me into trying out this furniture and she was right! Incredibly comfortable and well worth the expense. Pradeep helped me pick out just the right style and fit, I couldn't be happier! Highly recommend!
• DS

  David Sams

  Feb 6, 2026
  5.0
  Denise was excellent. Helped us narrow down what we needed. She knew her product. We’ll use her again when we need some thing for the other rooms we’re working on.

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