The Container Store

4.4
880 reviews

About

Home Goods StoreCloset RemodelerOffice Supply StoreShelving StoreHome FurnitureKitchen Accessories
Shop at your Tampa, FL Container Store for storage & organization solutions in your living spaces at home. Design Custom Closets & Shelving Solutions in your Tampa area

Details

  • DeliveryAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

The Container Store
4720 W Spruce Street, Tampa, FL
33607, United States

Hours

Reviews

4.4
852 reviews
5 stars
534
4 stars
196
3 stars
69
2 stars
22
1 star
31

What are people saying?

AI-generated from recent customer reviews

Product Selection

The store offers a wide variety of containers and organizational products, appealing to many customers.

Pricing

Many customers find the prices to be high, with some items considered overpriced compared to competitors.

Customer Service

Customer service experiences are mixed; while some staff members are praised for their helpfulness, others have received negative feedback for poor service.

Store Experience

The store is generally well-organized and clean, making it enjoyable for customers to browse.

Delivery Issues

Customers have reported significant delays and issues with online orders, particularly with the Elfa closet systems.
  • JD
    James H. Davis
    Oct 17, 2025
    5.0
    Although,a little pricey, they have an excellent selection of useful products. And it’s fun to shop there.
  • CM
    Clayton M
    Oct 9, 2025
    2.0
    I don't get this store. Does it cater only to the super rich? Even with a 25% discount and an additional sales price you can get that item at Wal-Mart or Costco for cheaper. Please change your business strategy yo. This store only had a handful of customers on a Sunday afternoon.
  • KM
    Kaylea Morris
    Sep 25, 2025
    2.0
    This is a review from my experience as a whole. I called today, 09/25/2025 to place a basket for my company aside so that I could immediately come in and pick it up. I provided the sku number and it was easy. When I got to the store the basket was ready and available. I made the purchase and was happy. When I got into the car I realized it was the wrong size basket. When I came in my negative experience began when Bill began to assist me. I clearly had an issue but kindly explained the situation but was beginning to be interrupted and couldn’t fully explain the situation. To then he began just trying to put pitty on his self with, “I’m just trying to help”when I grew frustrated that I couldn’t even get the words out of my mouth. I gave the sku number again and he couldn’t find it. He told me that they had the item in white and I explained that I needed it in black and tried to give more explanation to him and he interrupted me and said “do you want a manager? I can go get a manager.” at which that point I kindly said yes I’d like a manager because I don’t feel like talking to someone who’s going to disrespect me the whole time. The other lady who is at the cash register was super helpful and she helped me almost immediately. The gentleman that I spoke on the phone with originally and the lady that helped me complete my entire transaction deserve major props, but I think that your employee Bill needs a teaching on proper customer service and to learn some patience with customers. I am the customer service manager for my company, and I would never speak to any of our customers in the manner in which he decided to conduct himself. This honestly makes me reconsider using the container store for any future business. This was a disappointing experience. Do better Bill. Nobody is ever gonna be happy when something doesn’t get taken care of properly the first time, but I was never once disrespectful with Bill.
  • LV
    Leonor Vezzetti
    Sep 10, 2025
    5.0
    Great store!!!! Very organizily addictive 😍
  • RB
    Rebecca Baratta
    Sep 4, 2025
    5.0
    Online just can't beat the service of a specialty store. I needed a neat way to store my wife and I'd subscription and were able to make a little station with this setup

Frequently Asked Questions About The Container Store

What are the fulfillment options at your stores?

We offer free store pickup at all our locations. Simply order online and select store pickup at checkout.

Do you offer special financing?

Yes, we offer special financing with The Container Store Credit Card. You can apply online at containerstore.com/credit-card.