Brand Certified
Lowe's Home Improvement
4.2(1667 reviews)
Certified by Lowe's Home Improvement • Mar 01, 2026
Business Details
13841 W. Hillsborough Avenue, Tampa, FL
33635, United States
Certified by Lowe's Home Improvement • Mar 01, 2026
(813) 343-9010
Certified by Lowe's Home Improvement • Mar 01, 2026
https://www.lowes.com/store/FL-Tampa/2639
Certified by Lowe's Home Improvement • Mar 01, 2026
About
Certified by Lowe's Home Improvement • Mar 01, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Tampa, FL, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Mar 01, 2026
Hours
Certified by Lowe's Home Improvement • Mar 01, 2026
Reviews
4.2
1,667 reviews
5 stars
1,008
4 stars
363
3 stars
124
2 stars
46
1 star
126
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for their helpfulness, others were reported as rude or unhelpful.
Product Availability
Customers appreciated the wide selection of products available, but there were complaints about discrepancies between online inventory and actual stock.
Installation Issues
Numerous reviews highlighted significant problems with installation services, including poor communication and lack of accountability for damages.
Staff Knowledge
While some staff members were noted for their expertise and willingness to assist, many customers reported a lack of training and knowledge among employees.
Store Condition
The store was generally described as clean and well-stocked, but some customers noted issues with organization and availability of carts.
- GMGina M3 days ago5.0This team of amazing guys were happy to help my husband load 25 bags of mulch today 2/28/26. (ok, if they weren't happy they certainly didn't show it)They were so nice !! We appreciate the outstanding customer service provided today!!
- LGLisa Gagnon5 days ago1.0Terrible customer service, rude, unhelpful people.
- JBJames BuchananFeb 19, 20262.0Ordering the stove was fine. Staff were knowledgeable and efficient. We ordered a stove and a refrigerator. The problem was the installation of the stove. After the installer had left we pulled out the tray below the oven and the power cord slid down and prevented the tray from closing. Calling Lowe’s resulted in a ridiculous hands-off approach: “If you go out and buy a shorter power cord, we’ll install it.” Since when are customers qualified to choose power cords for appliances. After consulting the internet, we discovered that the problem was that our power outlet was attached to the wall, rather than flush with the wall, and jutted out a couple of inches. Older stoves had recesses to accommodate this, but newer stoves, especially induction stoves lack such recesses. So, bottom line, this stove could not be properly installed with our electrical setup. The installer should have realized this and told us.
- MPmyrna peraltaFeb 17, 20265.0Lowe's is a place where I could go to ask see if they have it very good customer service Love Lowe's
- RRredskins2434Feb 9, 20265.0Bob in Tools is someone who actually likes to help you out at these places. He helped me cut multiple sheets of plexiglass for almost an hour. Very kind.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What are the operating hours for Lowe's Home Improvement in Tampa, FL?
Lowe's Tampa is open Monday through Saturday from 6:00 AM to 10:00 PM and Sunday from 7:00 AM to 8:00 PM, with adjusted hours on certain holidays.
What types of products does Lowe's Tampa offer?
Lowe's offers appliances, bathroom supplies, building materials, flooring, garden tools, grills, hardware, plumbing, lighting, and more for home improvement projects.
Does Lowe's Home Improvement provide installation services?
Yes, Lowe's offers installation services including appliances, flooring, cabinets, doors, lighting, and roofing installations.
What payment methods are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa.
How can I check the status of my order at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account, with email updates provided for any changes.
What is the return policy at Lowe's?
Most items can be returned within 90 days with proof of purchase; online returns can be initiated through your order history, and in-store returns are handled at the customer service desk.
Are there tax-exempt purchasing options at Lowe's?
Yes, customers can apply for a tax-exempt account by visiting the customer service desk in the store.
What nearby places can I visit after shopping at Lowe's Tampa?
Nearby places include Cuban Foodies for Latin American cuisine, Pizza Hut for casual dining, and the Beauty Collection Salon and Spa for beauty treatments.
Are there any convenient nearby services to help with home security while shopping at Lowe's?
Minute Key and minuteKEY locksmith services are nearby and can assist with keys and locks during your visit to Lowe's.
If I need propane for grilling after shopping at Lowe's, where can I go nearby?
Blue Rhino Propane Exchange is a nearby supplier where you can get propane for your grill and outdoor cooking needs.
Brand Certified Facts from Lowe's Home Improvement
Lowe's Home Improvement partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website