Extra Space Storage

4.9
676 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 4105 W Hillsborough Ave in Tampa, FL today! Our large selection of storage units, drive up access, drive up units, all-hours access, climate controlled units, electronic gate access, exceptional security, non climate controlled units available, parking spaces, golf carts available, kiosk, wide drive isles, vehicles are allowed in drive-up units, solar site and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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  • DebitAvailable

Location

Extra Space Storage
4105 W Hillsborough Ave, Tampa, FL
33614, United States

Hours

Reviews

4.9
676 reviews
5 stars
636
4 stars
18
3 stars
3
2 stars
4
1 star
15

What are people saying?

AI-generated from recent customer reviews

Customer Service

Rochonta and Eddie received high praise for their exceptional customer service, being described as helpful, attentive, and going above and beyond for customers.

Facility Condition

The storage facility is noted for being clean, well-maintained, and conveniently located, contributing to a positive customer experience.

Price Increases

Several customers expressed dissatisfaction with frequent and significant price hikes, feeling misled by initial pricing.

Staff Professionalism

Customers consistently highlighted the professionalism and knowledge of the staff, particularly Eddie and Rochonta, enhancing their overall experience.
  • MC
    Michelle Charlie
    4 days ago
    5.0
    As I was checking out to discontinue my storage Rose was such a pleasure to deal with. I checked out after they charged me for full month . She said she would work on prorate amount. She called me back couple of days later to advise that my checkout was complete. I was impressed that she took the time to call me back . Excellent customer service ! I will go back to rent again if I need storage in the future ! 👍
  • ML
    Merly Lopez
    Dec 30, 2025
    5.0
    Rochonta was very helpful and great customer services. She was excellent
  • MW
    Michael Wolsey
    Dec 20, 2025
    5.0
    Lost my storage key and thought my stuff was gone forever—but Rochonta, the store manager, clearly took that as a personal challenge. She was persistent, patient, and genuinely helpful, and somehow turned a stressful situation into a smooth win. If customer service were an Olympic sport, she’d have gold medals in every event. Thanks for saving the day, Rochonta!
  • PZ
    Peps Zee
    Nov 15, 2025
    5.0
    Ms. Rochanta made this difficult process very easy. Her attitude was professional, warm and inviting. She's really good at what she does. You should feel blessed to have her represent your company.
  • CZ
    cecilia zayas
    Nov 15, 2025
    5.0
    Rochonta johnson was amazing, she heard all of our concerns and was willing to help. She helped us out with everything. She deserves a bonus for all she does to help all her customers out. Thank u so much for your Amazing customer service and support!

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.