Store your belongings at Extra Space Storage on 5045 W Cypress St in Tampa, FL today! Our large selection of storage units, climate controlled units, exceptional security, ADA compliant, multiple entrance/exit gates, parking spaces, elevator access, RV parking, security access to your floor only, military discount, wide drive isles, commercial tenants, office space available, solar site, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Cindy received numerous accolades for her exceptional customer service, being described as helpful, friendly, and professional.
Cleanliness
The facility is consistently noted for its cleanliness and well-maintained environment.
Management
Cindy's management is highlighted as a key factor in customers' positive experiences, with many expressing a desire to return due to her assistance.
Accessibility
Customers appreciated the easy access to units and the availability of helpful tools like carts for transporting items.
Pricing Concerns
Some customers expressed dissatisfaction with rate increases for long-term customers compared to new clients.
LL
LBoogy
4 days ago
2.0
I chose to move out after a frustrating and unprofessional experience. The facility manager, Cindy, refused to allow me to rent an additional unit at the same location, stating the advertised rates were only for new customers and that I would need to go to another facility. She later claimed a three-month commitment was required, and when I stated rentals are month-to-month, she hung up on me.
I submitted online complaints multiple times and requested a district manager callback on at least three occasions.
Customer service later confirmed that notes reflecting those requests were reviewed, yet no district manager ever contacted me. The only response I received was from a team leader who said he was only addressing rates, relied on internal notes, dismissed the conduct issue, and told me to submit an online complaint again even after I explained I already had.
I was also advised to move to a different storage company to obtain comparable rates, and no adjustment was made despite a large increase and no notice.
For context, I had previously raised concerns about this same manager’s conduct with district management in the past, but the issues continued. This was disappointing and avoidable.
CT
conchita thomas
Dec 19, 2025
5.0
Cindy is super helpful, great customer service.
IS
Isaac Santos
Dec 15, 2025
5.0
I got taken good care of by Cindy, great customer service !!
LD
Lamont Daniel
Dec 5, 2025
5.0
Cindy did everything she promised she would do and that’s take care of me. Every outstanding and considerate person. Looking forward to doing business with you in the future. Blessings. 🙏🏾
CA
Chizzy Lizzy Achilonu
Dec 2, 2025
5.0
Cindy was very professional and friendly. She was also very detailed oriented and showed me around. The application process was very easy. The storage office is very clean and inviting. I was happy to do business with extra storage. The storage unit are very well maintained and great sizes to choose from.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves Tampa residents near Northwest Tampa, West Tampa, Beach Park, and more!
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located at the corner of W Cypress St and N Sherill St.
Is Extra Space Storage close to any colleges?
Extra Space Storage is about 5 miles from the University of Tampa, so we're a great option for college students in Tampa looking for somewhere to store dorm items over the summer or while studying abroad.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you offer RV storage solutions?
Yes! At Extra Space Storage we offer outdoor parking, covered parking, and indoor storage solutions for RVs of all sizes. Whether you’re leaving an RV in storage long term or simply need a place to park an RV between uses, we offer a flexible option with month-to-month leases so you can store for as long as you need.
What are the access hours for Extra Space Storage?
Extra Space Storage is accessible daily from 6:00 AM to 10:00 PM.
Does Extra Space Storage offer climate-controlled units?
Yes, many Extra Space Storage facilities offer climate-controlled storage units for temperature-sensitive items.
Can I store my RV at Extra Space Storage?
Yes, Extra Space Storage provides outdoor parking, covered parking, and indoor storage options for RVs of all sizes with flexible month-to-month leases.
Where is Extra Space Storage located?
Extra Space Storage is located at 5045 W Cypress St, Tampa, FL 33607.
What payment options does Extra Space Storage accept?
Extra Space Storage accepts American Express, Apple Pay, Cash, Check, Discover, Invoice, MasterCard, and Visa.
What services does Extra Space Storage provide?
They offer self storage, online payments, packing and moving supplies, climate controlling, RV parking, military discounts, and more.
Are there any medical facilities near Extra Space Storage?
Yes, nearby medical facilities include Crespo Injury Care Center, Florida Orthopaedic Institute, and Women's Care Florida Endocrinology, helpful if you need healthcare services during your visit.
What car rental agencies are near Extra Space Storage?
Nearby car rental options include Sixt Rent a Car, E-Z Rent a Car, Mex Rent a Car, and Street Rent a Car, convenient if you need transportation before or after your storage visit.
Are there any convenient stores nearby Extra Space Storage?
Yes, there's a 7-Eleven near Extra Space Storage offering convenience store items, gas, and liquor if you need to pick up supplies.
Does Extra Space Storage sell moving and packing supplies onsite?
Yes, Extra Space Storage offers moving and packing supplies both online and at local facilities for purchase.