Extra Space Storage

4.9
510 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 20315 Trout Creek Dr in Tampa, FL today! Our large selection of storage units, drive up units, climate controlled units, exceptional security, ADA compliant, deliveries accepted, parking spaces, elevator access, security access to your floor only, kiosk, commercial tenants and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
20315 Trout Creek Dr, Tampa, FL
33647, United States

Hours

Reviews

4.9
510 reviews
5 stars
486
4 stars
13
3 stars
0
2 stars
3
1 star
8

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff members, especially Whitney, received high praise for their friendliness, professionalism, and willingness to assist customers.

Cleanliness

The facility is consistently described as very clean and well-maintained by multiple customers.

Security

Customers feel confident in the security measures of the facility, noting it as a safe place to store belongings.

Convenience

The location is noted for its easy access and convenience, making it a preferred choice for many customers.

Mixed Experiences

While most reviews are positive, there is one significant complaint regarding a perceived scam related to deposit handling.
  • JC
    Jennifer Cecil
    5 days ago
    5.0
    Everyone is so incredibly helpful and kind! Facility is very well maintained and clean. Happy to be doing business here!
  • BA
    Brandon Allen
    Dec 22, 2025
    5.0
    I needed temporary storage space and Extra Space Storage made the entire process fast and easy. The facility was clean, secure, and very convenient to access. I had no issues at all, and any questions or concerns I had were addressed immediately by the staff. Overall, a smooth and stress-free experience. Highly recommend.
  • WR
    Walt Rice
    Dec 18, 2025
    5.0
    Mardi was fantastic! She resolved the issue we were experiencing in just a few minutes, and made sure she found a unit that would meet our needs AND be on the first floor to minimize loading and unloading. I highly recommend Extra Space Storage and especially recommend working with Mardi.
  • TE
    Tamara Estes
    Dec 16, 2025
    5.0
    On-Site and call center teams were very helpful and professional! Storage facility is clean and safe. This is my 2nd time renting from this location. Rates are reasonable.
  • CB
    Chris B.
    Dec 10, 2025
    5.0
    First time renting with Extra Space and the Trout Creek Drive facility. Both the manager and assistant manager were very accommodating. I ask a lot of questions and they answered them all. They were also very willing to work with my schedule and needs to ensure I was satisfied. This is my first Google review so I was motivated to post this as a result of their service.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.