Store your belongings at Extra Space Storage on 19390 Bruce B Downs Blvd in Tampa, FL today! Our large selection of storage units, drive up access, drive up units, climate controlled units, exceptional security, ADA compliant, deliveries accepted, non climate controlled units available, parking spaces, elevator access, RV parking, drive up climate controlled units, vehicles are allowed in drive-up units, commercial tenants, Wifi available and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Mardi and the staff received numerous praises for their exceptional customer service, being described as friendly, helpful, and professional.
Facility Issues
There are ongoing complaints about mechanical issues, particularly with the elevators, which have been frequently out of service, causing significant inconvenience for customers.
Cleanliness and Security
The facility is consistently noted for being clean, well-maintained, and secure, with good climate control and access features.
Pricing Concerns
Several customers expressed dissatisfaction with frequent price increases and perceived bait-and-switch tactics regarding advertised rates.
RB
Rebecca Berton
3 days ago
5.0
So far so good.
Has two elevators, although one elevator is broken.
Has stairs from inside to get upstairs.
Has nice security!
Store manager, Mardi is very helpful and sweet.
ES
Eugenia Sanz
Jan 2, 2026
5.0
Mardi was very helpful and kind. She was able to assist us in finding the perfect storage for me and my family. She took her time showing us the unit and helping us and providing support.
AG
Ashley G
Dec 20, 2025
5.0
Mardi is just fabulous!
JK
Jay K
Dec 9, 2025
5.0
Awesome space friendly helpful staff. Good price. Would recommend
MW
Marcel White
Dec 2, 2025
2.0
We’ve been renting two units here for over six years for our holiday and seasonal decorations, and while the facility itself has had ongoing mechanical issues — especially with the elevators, which are rarely both working — I want to recognize how exceptional the staff has been through it all.
Marti, in particular, deserves special mention. She’s always sincere, professional, and genuinely empathetic when these problems arise. Marti even went above and beyond by reaching out to us immediately when a ground-floor unit became available so we could move and avoid the elevator situation altogether. That level of care and follow-through is rare and greatly appreciated.
Unfortunately, Extra Space Storage corporate deserves negative stars for allowing the elevator issues to persist for years with no lasting repairs. It’s common for one elevator to be out of service for weeks at a time — and at times both have been down entirely, making upper-floor units nearly inaccessible. Despite repeated reports and obvious inconvenience to long-term tenants, corporate has made no meaningful investment in fixing or replacing the equipment.
The on-site team continues to handle these challenges with grace, but corporate needs to take responsibility, prioritize maintenance, and finally invest in permanent facility improvements instead of repeatedly raising fees without results.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents in Hunters Green, Pebble Creek Village, Arbor Greene, West Meadows, and other nearby areas.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of Bruce B Downs Blvd and Cross Creek Blvd.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you offer boat storage solutions?
Yes! At Extra Space Storage we offer outdoor parking, covered parking, and indoor storage solutions for boats of all sizes.
What are the operating hours of Extra Space Storage?
Extra Space Storage is open daily from 6:00 AM to 10:00 PM, including weekends.
Where is Extra Space Storage located?
Extra Space Storage is located at 19390 Bruce B Downs Blvd, Tampa, FL 33647, USA.
Does Extra Space Storage offer climate-controlled units?
Yes, Extra Space Storage offers climate-controlled units for temperature-sensitive items as well as standard non-climate-controlled units.
Can I purchase moving and packing supplies at Extra Space Storage?
Yes, Extra Space Storage offers various moving and packing supplies both online and at local facilities.
Are drive-up storage units available at Extra Space Storage?
Yes, Extra Space Storage provides drive-up access units, allowing you to park a vehicle right by your storage unit for easy moving of large items.
Is there an on-site manager at Extra Space Storage?
Yes, Extra Space Storage has an on-site resident manager available to assist customers.
What forms of payment does Extra Space Storage accept?
Extra Space Storage accepts American Express, Apple Pay, Cash, Check, Discover, MasterCard, and Visa.
What nearby places can help me plan my visit to Extra Space Storage?
Nearby places like Dunkin' and McDonald's offer convenient food options before or after your visit. Snap Fitness is also nearby if you want to combine errands with a workout.
Are there other storage facilities near Extra Space Storage?
Yes, Life Storage - Tampa is another nearby retail storage option, providing alternatives in the area.
What services are available near Extra Space Storage for vehicle maintenance?
Close by, Exxon & Mobil Stations and Mobil 1 Lube Express provide gas, automotive repair, and detailing services, perfect for vehicle care during your visit.