Store your belongings at Extra Space Storage on 102 N 20th St in Tampa, FL today! Our large selection of storage units, climate controlled units, exceptional security, ADA compliant, multiple entrance/exit gates, parking spaces, elevator access, kiosk, military discount, solar site, loading dock, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Staff, particularly Sally and John, received high praise for their exceptional customer service, being described as friendly, helpful, and professional.
Cleanliness
The facility is consistently noted for being clean, well-maintained, and secure, contributing to a positive customer experience.
Pricing Issues
Several customers expressed dissatisfaction with sudden price increases after initial rental agreements, indicating a need for transparency in pricing.
Accessibility
Customers appreciated the easy access to the facility and the availability of carts for moving items, enhancing the overall convenience.
RM
Rossi Miller
6 days ago
5.0
john at extra space storage on 20th was a huge help to my mother, Teri. he is amazing. this location is also always super clean. highly recommend.
EE
Elliott Tegan (elliott962)
Jan 5, 2026
5.0
Thank you to John for his help today with my unit! He was fantastic!
AP
AmyKelly Petruzzella
Dec 31, 2025
5.0
Extra Space Storage has been the perfect solution for anyone living in a downtown Tampa apartment and needing, quite literally, “extra storage space.” It’s convenient, affordable, and incredibly well‑maintained.
The facility is always clean, both inside and out, which immediately gives you confidence in storing your belongings there. I rented my unit online and received all my instructions by email—quick, clear, and easy. When I arrived, my unit and lock were already waiting for me, making move‑in completely seamless.
There are plenty of carts available, and I’ve never had to wait for one. Other renters I’ve encountered have been respectful and friendly, which adds to the overall sense of safety and ease.
The property sits on the east side of the Ybor Channel in a more industrial area that can feel desolate late at night, but the facility itself is very well lit inside and out. I’m not sure how the area handles flooding, but my unit is on the second floor, so I feel comfortable with my choice.
A special shout‑out to John in the front office, who has been professional, friendly, and extremely helpful any time I’ve needed assistance. Great customer service like his makes a big difference.
Access hours are generous and in line with what you’d expect from a modern storage facility.
One tip for new renters: online rates are great, but they may not be locked in for the entire rental period. Just check the fine print, monitor your monthly charges, and don’t hesitate to ask questions if something looks off.
Overall, Extra Space Storage Ybor has exceeded my expectations—clean, convenient, secure, and easy from start to finish.
SL
Sofia Lardizabal
Dec 8, 2025
5.0
So easy and so efficient! Great space for everything I had. John P. was a great help he was so nice and made my life so much easier with move in.
CN
Cindy Nicolosi
Dec 4, 2025
5.0
Top notch customer service from John Pagnani. He was helpful, patient and made sure I was 100% taken care of and satisfied. He went above and beyond to get my situation resolved and for that I am truly grateful. It's rare these days to find this kind of service. Thanks John!
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves the residents of the Tampa area, including Palmetto Beach, Downtown Tampa, Ybor City, Ybor City Historic District, Channel District, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located just southwest the intersection of N 20th St and Durham St.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you offer business storage?
Absolutely! Extra Space Storage is committed to offering business-friendly storage solutions. You can store parts, materials, equipment, vehicles, inventory, and more. Certain locations offer additional business features like delivery acceptance and even some office space available for rent!
Are moving carts or dollies provided?
Nearly all Extra Space Storage facilities that offer indoor storage units with access through a hallway have push carts. If you need a push cart to transport your belongings, please let the facility manager know, and they will be happy to assist you.
What are the access hours for Extra Space Storage?
Extra Space Storage is open daily from 6:00 AM to 10:00 PM.
What types of storage units does Extra Space Storage offer?
They offer a selection of storage units including climate-controlled options for temperature-sensitive items, as well as standard units and vehicle storage.
How can I determine the right size storage unit for my belongings?
Use the Storage Unit Size Guide provided by Extra Space Storage to estimate how many boxes and items will fit in each unit size.
What are the payment options accepted at Extra Space Storage?
They accept American Express, Apple Pay, Cash, Check, Discover, Mastercard, and Visa.
Does Extra Space Storage provide moving and packing supplies?
Yes, Extra Space Storage offers a variety of moving and packing supplies including boxes, available for purchase online and at local facilities.
Are there any discounts available at Extra Space Storage?
Military discounts are offered to eligible customers at Extra Space Storage.
What nearby self storage facilities are close to Extra Space Storage?
Life Storage - Tampa is another self storage facility located nearby, useful if you want to compare storage options or need additional space.
What local businesses near Extra Space Storage might be helpful for automotive needs?
Nearby automotive-related businesses include Napa Auto Parts and Tampa Rubber & Gasket Company, convenient for customers who may need vehicle maintenance while storing their vehicles.
Are there coffee shops close to Extra Space Storage for a quick break?
Yes, 22nd Street Coffee and Brisk Coffee Roasters USA are nearby, perfect spots to grab a coffee before or after visiting the storage facility.
What is the closest intersection to Extra Space Storage for navigation?
Extra Space Storage is located just southwest of the intersection of N 20th St and Durham St in Tampa, FL, which can help customers find the facility easily.