Extra Space Storage

4.9
1131 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreBoat Storage FacilityRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 1711 E Hillsborough Ave in Tampa, FL today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, ADA compliant, multiple entrance/exit gates, non climate controlled units available, parking spaces, elevator access, vehicles are allowed in drive-up units, solar site and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
1711 E Hillsborough Ave, Tampa, FL
33610, United States

Hours

Reviews

4.9
1,131 reviews
5 stars
1,075
4 stars
19
3 stars
8
2 stars
4
1 star
25

What are people saying?

AI-generated from recent customer reviews

Customer Service

Scott and other staff members received high praise for their helpfulness, professionalism, and friendliness.

Cleanliness

Many customers noted that the facility is clean and well-maintained.

Pest Issues

One customer reported severe pest problems, including rat infestations, which negatively impacted their experience.

Pricing Concerns

Several reviews mentioned dissatisfaction with price increases over time, leading to frustration among customers.
  • SL
    Saintina labossiere
    2 days ago
    5.0
    Scott has been a tremendous amount of help and it’s so hard right now to find the human in humanity and he definitely is one of those people in this world and I so appreciate all of his help. I had some medical issues and I could not make it down to Fix the situation that I had and he did everything he could to help me out and he did he is the best thing at that place thank you so much Scott. I really appreciate it.
  • JO
    Jorge Oyola
    2 days ago
    5.0
    Great service. Simple process. My family uses this facility for all of our storage needs.
  • AD
    Angelica Delvalle
    5 days ago
    5.0
    I had an amazing experience. Scott was a big help and was able to handle the transaction quickly.
  • JG
    Josmar Garcia
    Dec 27, 2025
    1.0
    I would give 0 stars if I could. When I first leased this 10x10 unit for under 100 dollars a month the space was clean and affordable. After about a year the price increased to double, about 160 a month and the entire facility became infested with rats. People have tried putting their own poison and traps, and you can periodically hear the rats squaling as they are dying as they get into the mouse traps. My unit became infested as well, and as the pictures show there's just rat feces and pee everywhere. The unit stank, and all of my belongings that were exposed became ruined. This included a mattress, several appliances, and a few suitcases. I received a notice in the mail saying that my storage unit price was going to increase to 190 dollars a month and decided to remove my belongings and end my lease with this facility. In the almost 2 years I have been paying for this unit there has been 0 renovations and no attempts to clean or to get rid of pests. I do not see a reason why they would charge me almost 200 dollars for a facility that is neither clean nor updated at all. I have already put in my insurance claim for the belongings I've lost and moved out completely. I would advise to everyone who is looking for a storage unit to not only avoid this particular facility but to avoid ANY Extra Space Storage facilities as they seem to charge more in rent and pocket the money rather than actually use it for upkeep or cleaning.
  • EL
    Elim Lee
    Dec 23, 2025
    5.0
    Had an amazing and easy experience using this company for storage. Scott was very professional and helpful throughout the entire process, would absolutely recommend them!

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.