Extra Space Storage

4.8
896 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreBoat Storage FacilityRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 815 E Fletcher Ave in Tampa, FL today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, ADA compliant, deliveries accepted, multiple entrance/exit gates, non climate controlled units available, parking spaces, elevator access, golf carts available, kiosk, vehicles are allowed in drive-up units, commercial tenants, electricity available, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
815 E Fletcher Ave, Tampa, FL
33612, United States

Hours

Reviews

4.8
896 reviews
5 stars
800
4 stars
42
3 stars
18
2 stars
7
1 star
29

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff, particularly Rob, Elias, and Xiomara, received high praise for their helpfulness, professionalism, and friendliness, contributing to a positive customer experience.

Facility Condition

Multiple reviews highlighted issues with cleanliness, safety, and maintenance, including dirty conditions, broken elevators, and concerns about security.

Management Issues

Customers reported ongoing problems with management responsiveness, particularly regarding maintenance issues and communication, leading to frustration.

Climate Control Concerns

Several customers expressed dissatisfaction with the lack of effective climate control, resulting in damage to stored items.
  • TD
    Thomas Davis
    Jan 5, 2026
    1.0
    Don't use this place straight up cause website needs big update and refund takes foreverplus there all kind of homeless people living in there
  • JJ
    Julius “Mr Faminc” Johnson
    Dec 27, 2025
    5.0
    Ivan was awesome and very helpful and also knowledgeable about the storage. And unit's and prices. Thanks ivan
  • KK
    Kastriot Kastrati
    Dec 19, 2025
    4.0
    5 stars for Customer service. The guys here have been amazing And really helpful. The only reason why this place doesn’t get a five stars (overall) for me is just because of how dirty the property is.
  • YA
    Yvette Aucoin
    Dec 13, 2025
    5.0
    Staff provided excellent customer service! We had two units at two different locations. Very accommodating to our needs and very helpful.
  • BM
    Bridget Mallak
    Nov 22, 2025
    2.0
    The good reviews of this place are mind blowing! The only positive was that the desk staff were friendly, but everything else was awful. This place is cheaper than other places for many reasons - water damage, not climate controlled, dirty, and unsafe. When we moved in in May the air conditioning was not working in the "climate controlled" building. We were told the A/C was being fixed that week, but when we returned it was still just as hot and humid inside. Every bucket of damprid was pure water. I'm certain there was no climate control all summer, even though we were charged for it. The unit also had crud growing down the wall/floor at move-in. It was their last open unit, so they agreed to clean it up while we waited. They told me I would receive a credit for the inconvenience, but I never did. We were also told by the staff during move-in that it was not safe for our college-aged daughter to be there alone or after dark, and I agree. There were multiple places with broken glass in the parking lot, kicked in drywall by the one working elevator, another renter was actively filing a theft report, and it looks like homeless are camping near their dumpster. The worst was finding extensive water damage on move-out. Our corner indoor unit had a roof or siding leak (not even during any hurricanes), and every single item was water damaged and extremely moldy - more proof there was never any climate control in the building. The kid working the front desk told me the manager would call me, but they never did. The only decent news is their insurance (which I had to purchase separately) did pay out at 90% of the claim. But that took several weeks of filing and responding to questions on the claim, and several more weeks to receive the check. And it did not make up for the inconvenience and annoyance of having to replace every single item. If you rent here, be sure to add insurance and take lots of before and after photos including the unit number. Also put everything in plastic bins and up on blocks. But we'll be going elsewhere.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.