Find everything you need for home upgrades at Lowe’s in Tallahassee, FL, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Mixed reviews on customer service; some employees received praise for being helpful and friendly, while others were criticized for being rude and unhelpful.
Product Availability
Customers appreciated the wide selection of products available, but there were complaints about items being out of stock despite online listings.
Store Experience
Experiences varied widely; some customers enjoyed their visits and found the store well-organized, while others reported difficulties in finding assistance and navigating the store.
Delivery Issues
Several customers expressed frustration with delivery delays and poor communication regarding their orders.
ER
EZ RC
3 days ago
5.0
You know what I really appreciate.. good customer service and that's exactly what you get at this Lowe's.
KR
Ken Runyan
Jan 1, 2026
5.0
Nice store
RS
Robert Swartz
Dec 18, 2025
4.0
Generally speaking, Lowe's typically has what you need but the service is awful. Different experience today....Aniyah and Luke were super courteous and friendly. If this is an example of their new path forward, I'll be in there more often. Thank you.
HG
Harold Griffith
Dec 18, 2025
5.0
Love this place
FA
Fatih Atay
Dec 13, 2025
5.0
Excellent customer service!
This employee provided outstanding service and guided me through everything I needed. Very friendly, knowledgeable, and clearly someone who enjoys their job. If you visit this store, I highly recommend asking for him, he is very helpful. you won’t be disappointed.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products does Lowe's Home Improvement in Tallahassee offer?
Lowe's offers a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What are the store hours for Lowe's Home Improvement in Tallahassee?
Lowe's is open Monday through Saturday from 6:00 AM to 9:00 PM and Sunday from 8:00 AM to 8:00 PM. Holiday hours may vary, with closures on certain holidays like Thanksgiving Day and Christmas.
Can I pick up my online order at the Lowe's store in Tallahassee?
Yes, Lowe's offers in-store pickup for online orders. You will receive an email when your order is ready along with pickup instructions. You must bring your order confirmation or number and photo ID to the store's designated pickup area.
Does Lowe's provide delivery services in Tallahassee?
Yes, Lowe's offers delivery services to customers in the Tallahassee area along with in-store pickup options.
What brands are available at Lowe's Home Improvement in Tallahassee?
Lowe's carries trusted brands such as GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, Kobalt, Bosch, Kohler, Pergo, and many others.
What services does Lowe's in Tallahassee offer besides product sales?
Lowe's provides a variety of installation services including appliances, cabinets, flooring, doors, windows, roofing, HVAC, and more, as well as repair and assembly services.
Can I return or exchange items purchased at Lowe's Home Improvement?
Most items can be returned within 90 days. Returns can be started online for purchases made on Lowes.com or returned in-store with proof of purchase at the customer service desk.
What nearby places can I visit before or after shopping at Lowe's?
Nearby places include Dairy Queen for a quick treat, Waffle House for breakfast or brunch, and Wakulla Springs State Park and Lodge for outdoor recreation.
Is there convenient transportation near Lowe's Home Improvement in Tallahassee?
Yes, the Capital Circle NW and Commonwealth Boulevard area offers travel and transportation options to easily access Lowe's and surrounding businesses.
What nearby auto-related services are available close to Lowe's?
Nearby options include Tallahassee Harley-Davidson for motorcycle sales and repair and Advance Auto Parts for automotive parts and accessories.