Lowe’s in Tallahassee, FL is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Many customers reported poor customer service experiences, including unhelpful staff and rude attitudes.
Staff Knowledge
While some employees were praised for their helpfulness and knowledge, others were criticized for lack of training and assistance.
Inventory Issues
Customers frequently encountered problems with inventory accuracy, including items being out of stock or damaged.
Checkout Experience
Self-checkout lines were often backed up, and some customers expressed frustration with the lack of assistance at checkout.
Store Cleanliness
Several reviews mentioned issues with store cleanliness and clutter, impacting the shopping experience.
GS
greg stewart
2 days ago
1.0
Worst refrigerator installation ever! Ice Maker was delivered separately from refrigerator- installer was belligerent and told me they would NOT install the icemaker. Eventually after speaking to Aloaso the supervisor they decided to install it. The delivery person would not leave paperwork-so I took pictures of the truck and both delivery people. DO NOT buy appliances from Lowe’s- it’s not worth the hassle. The worst experience I’ve ever had with Lowe’s. I have many many platforms I will share this with.
ER
EZ RC
3 days ago
1.0
Big drama at the service counter.. would not allow return of construction related items. Went to the other Lowe's and I was out of there with two seconds all refunded no questions asked. Terrible customer service well I can't really say that there was one very nice lady... Seems like all they can do is point at the sign read the sign read the sign read the sign... Read the policy give me a break
KM
Kiz McLeod
4 days ago
2.0
The employee who sold us our washer was helpful and I appreciated him.
We paid for delivery and installation and asked specifically if the delivery charge included putting the appliance at the street for Waste Pro to pick up and was told yes. The delivery people ran their truck off of our large driveway into my planted area, left a trail of water on the floor through the house and refused to move the old washer farther than just a few feet away from the house unless we paid them $50 more dollars. We have ordered from Lowe's before and never had this issue. I called Lowe's and the issue was not resolved. Next time I will shop at Home Depot, I guess. Very disappointed.
L7
los LAUREN 718 (losLAUREN 718)
Dec 22, 2025
5.0
Items well stocked. Workers were friendly and helpful. I VISIT AGAIN SOON!
LL
Lynn
Dec 20, 2025
5.0
Knowledgeable staff always happy to help send you in the right direction or take you right to the aisle you need to get to!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products can I find at Lowe's Home Improvement in Tallahassee?
You can find appliances, bathroom supplies, building materials, flooring, garden tools, grills, hardware, lighting, lumber, paint, patio furniture, power tools, plumbing, storage, tools, washers & dryers, and windows & doors at Lowe's.
What are the store hours for Lowe's Home Improvement in Tallahassee?
Lowe's is open Monday through Saturday from 6:00 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM. Holiday hours vary and the store is closed on Thanksgiving and Christmas.
Does Lowe's offer in-store pickup and delivery services?
Yes, Lowe's provides both in-store pickup and delivery services for your convenience.
What payment options are accepted at Lowe's Home Improvement in Tallahassee?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa as payment methods.
Are installation services available at Lowe's?
Yes, Lowe's offers a wide range of installation services including appliances, cabinets, carpet, countertops, decks, doors, flooring, HVAC, roofing, and more.
How can I return or exchange an item purchased from Lowe's?
Most items can be returned within 90 days. Returns purchased online can be started through your Order History. In-store returns require proof of purchase at the customer service desk.
What nearby places can I visit when shopping at Lowe's in Tallahassee?
Nearby places include Publix Super Market for groceries, Panda Express for dining, and Presto! ATM for convenient cash access, making it easy to complete errands during your visit to Lowe's.
Are there any locksmith services near Lowe's Home Improvement?
Yes, minuteKEY and Minute Key locksmith services are located nearby, helpful if you need key duplication or lock services during your visit.
Where can I find automotive services near Lowe's in Tallahassee?
Nearby automotive service options include Lisa's Paint & Body Shop, Pep Boys for tire and auto repair, and Take 5 Oil Change for quick oil changes.
Does Lowe's offer any special programs or associations?
Lowe's is involved with several associations including SkillsUSA, Boys & Girls Clubs of America, Habitat for Humanity, and the Lowe’s Foundation, supporting community and education initiatives.