Find everything you need for home upgrades at Lowe’s in Sunrise, FL, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Feedback on customer service is mixed, with some employees praised for their helpfulness while others are criticized for being unresponsive or rude.
Store Cleanliness
Many customers noted that the store is clean, organized, and easy to navigate.
Product Availability
Customers appreciate the variety of products available, but some expressed frustration over stock issues and the inability to find specific items.
Return Policy Issues
Several reviews highlighted dissatisfaction with the return policy, particularly regarding time limits and customer service during returns.
AB
AO B
Jan 3, 2026
5.0
I was looking for something and Lataria kindly offered to help me. I told her what I needed, and she was very polite and attentive in assisting me and fulfilling my request. I would definitely come back to shop here whenever I need something!
JM
Janice Murphy
Dec 29, 2025
5.0
Very clean and organized. Was greeted by an employee getting carts outside.
FW
Frank Wiese
Dec 18, 2025
5.0
I can tell everyone again that this is the place to go, if you have any home projects....friendly stuff and everyone is trying to help you finding what you need !!...
Frank, Tamarac....
EE
Em
Dec 15, 2025
5.0
My Mom and I came in with the silly request today and Michelle went above and beyond to help us!! Thank you so much Michelle for being so bright and accommodating :)
AG
Aeilissa Gillan
Dec 13, 2025
1.0
I just visited this location and they have the worst customer service. My mom and I asked for assistance in the Garden/Holiday area and waited close to 30 minutes for assistance and no one helped. Employee after employee walked by and not a single person asked us if we needed help. The lady at the customer service desk paged for help and flagged down an employee to see if he could assist to which he replied" I'm busy and don't have time for that". We left and went to Home Depot, where we got much better service and more variety of items.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and brands can I find at Lowe's Home Improvement in Sunrise, FL?
You can find appliances, bathroom supplies, building materials, flooring, tools, outdoor equipment, and trusted brands like GE, Whirlpool, LG, Samsung, Dewalt, and more at Lowe's Home Improvement in Sunrise, FL.
What are the store hours for Lowe's Home Improvement in Sunrise, FL?
The store is open from 6 AM to 10 PM Monday through Saturday, and from 7 AM to 8 PM on Sunday. Holiday hours may vary.
Does Lowe's Home Improvement in Sunrise offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services to make shopping more convenient for customers.
How can I check the status of my Lowe's order?
You can check your order status online by entering your order number or by logging into your MyLowe's account. You'll also receive email updates regarding your order.
What payment methods are accepted at Lowe's Home Improvement in Sunrise?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa cards as payment options.
Are there any nearby places where I can eat before or after shopping at Lowe’s?
Yes, nearby dining options include Chef Rose Jamaican Cuisine, St Bess Kitchen, Uncle Lui's Restaurant, René’s Schnitzelhaus, Kam’s Roti Shop, and Burger Room by Chef Nadeem, offering a variety of Caribbean, Eastern European, Austrian, Indian, and American cuisines.
What nearby services are available around Lowe's Home Improvement for home or personal needs?
Nearby services include Minute Key locksmiths, True Change Studio and Kinam barbershop beauty salons, Galaxy Chiropractic & Medical Center, and Apna Bazaar grocery store, providing convenient options for key services, personal care, health, and shopping.
Is there any nearby shopping center close to Lowe's where I can shop for other needs?
Oakland Village Square is a nearby shopping center offering various restaurants, convenience stores, and shopping options to complement your visit to Lowe's.
What installation services does Lowe's Home Improvement offer?
Lowe's provides installation services for appliances, cabinets, countertops, flooring, doors, windows, lighting, HVAC, fencing, and more to support your home improvement projects.
How do I return or exchange an item at Lowe's?
Most items can be returned within 90 days. You may start a return online for items bought from Lowes.com or bring your proof of purchase to the in-store customer service desk for returns or exchanges.